Hays Travel - Belfast Park Reviews 

893
TrustScore 5 out of 5

4.9

Unit 21 Park centre, Donegal road, BT12 6HN Belfast Park, GB


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Rated 5 out of 5 stars

I spoke with Daniel when booking my holiday, and he was very friendly, helpful and professional. He made the booking process easy and was happy to answer all my questions. Excellent service, thank you... See more

Company replied

Rated 5 out of 5 stars

Katy Shannon at Hays Park Centre was absolutely amazing. I've never experienced such a smooth, attentive service quite like what she provided. She took care of everything start to finish with nothing... See more

Company replied

Rated 5 out of 5 stars

The agent redone several quotes to amend dates and change resorts etc to put together the package we wanted This took about a week to package with back and forth. Eventually changing operators also... See more

Company replied

Rated 5 out of 5 stars

The staff in HAYS Park Centre belfast are so friendly and go above and beyond to help pick the best hotels and resorts, I have been using them for years.

Company replied


Company details

  1. #20 of 203 best companies in Travel agent
  2. #7 of 39 best companies in Cruise agency
  3. #8 of 53 best companies in Cruise Travel Agency
  4. #3 of 33 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #9 of 100 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Unit 21 Park centre, Donegal road, BT12 6HN, Belfast Park, United Kingdom

  • 02892290225

4.9

Excellent

TrustScore 5 out of 5

893 reviews

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4.9

All reviews

(893)

118,725 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Katie went above and beyond to make…

Katie went above and beyond to make sure my family and the other families I will be travelling with got a great holiday at an affordable price.

7 August 2026
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Reply from Hays Travel - Belfast Park

Thank you for the kind review, we really appreciate it :)

Rated 5 out of 5 stars

I spoke with Daniel when booking my…

I spoke with Daniel when booking my holiday, and he was very friendly, helpful and professional. He made the booking process easy and was happy to answer all my questions. Excellent service, thank you Daniel!

31 July 2026
Hays Travel - Belfast Park logo

Reply from Hays Travel - Belfast Park

Thank you for the kind review, we really appreciate it :)

Rated 5 out of 5 stars

Hays never fail to deliver the best…

Hays never fail to deliver the best deals on holiday and money!

2 August 2026
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Reply from Hays Travel - Belfast Park

That's fantastic to hear! We're so pleased to consistently deliver the best deals for your holidays and money. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Excellent knowledge and great advice

Excellent knowledge and great advice. So easy from start to finish. Thanks

1 August 2026
Hays Travel - Belfast Park logo

Reply from Hays Travel - Belfast Park

Thank you so much for your wonderful 5-star review! We are so pleased to hear that you found our knowledge helpful and the process easy from start to finish.

Rated 5 out of 5 stars

I can take care my selves I,m getting…

I can take care my selves I,m getting around Tokyo Shinagawa Akihabara and Omori where I stay in to the hotel

22 July 2026
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Reply from Hays Travel - Belfast Park

Hi Darren,

We're glad to hear you're navigating Tokyo so well, exploring areas like Shinagawa, Akihabara, and Omori. We appreciate your feedback.

Rated 5 out of 5 stars

Staff very helpful

Staff very helpful

20 July 2026
Hays Travel - Belfast Park logo

Reply from Hays Travel - Belfast Park

Thank you for the kind review, we really appreciate it :)

Rated 5 out of 5 stars

Amazing experience from start to…

Amazing experience from start to finish. Quick response to questions and holiday booked with absolutely no issues at all!
Highly recommend

26 July 2026
Hays Travel - Belfast Park logo

Reply from Hays Travel - Belfast Park

Thank you for the kind review, we really appreciate it :)

Rated 5 out of 5 stars

Everything we needed was sorted,and…

Everything we needed was sorted,and some things we were uncertain of were clarified.Very helpful and pleasant experience.

25 July 2026
Hays Travel - Belfast Park logo

Reply from Hays Travel - Belfast Park

Thank you for the kind review, we really appreciate it :)

Rated 5 out of 5 stars

The staff in HAYS Park Centre belfast…

The staff in HAYS Park Centre belfast are so friendly and go above and beyond to help pick the best hotels and resorts, I have been using them for years.

28 June 2026
Hays Travel - Belfast Park logo

Reply from Hays Travel - Belfast Park

Thank you for the kind review, we really appreciate it :)

Rated 5 out of 5 stars

Staff are amazing

Staff are amazing. They make it so easy when booking your holiday!

20 July 2026
Hays Travel - Belfast Park logo

Reply from Hays Travel - Belfast Park

Thank you for the kind review, we really appreciate it :)

Rated 5 out of 5 stars

The guy Daniel was brilliant at hays in…

The guy Daniel was brilliant at hays in park centre Belfast got me my holiday the one l wanted very helpful thanks again

12 July 2026
Hays Travel - Belfast Park logo

Reply from Hays Travel - Belfast Park

Thank you for the kind review, we really appreciate it :)

Rated 5 out of 5 stars

I rang about a Rory Group Travel trip…

I rang about a Rory Group Travel trip to China, and I spoke to Daniel. He said the trip was fully booked but advised of me of an earlier China trip that still had availability. He answered all my questions, emailed me the offer and then booked the trip for me. Very helpful, friendly and painless. Maureen

16 July 2026
Hays Travel - Belfast Park logo

Reply from Hays Travel - Belfast Park

Thank you for the kind review, we really appreciate it :)

Rated 5 out of 5 stars

service from staff

service from staff, happy to assist and sent messages to hotel directly on our requirements.

6 July 2026
Hays Travel - Belfast Park logo

Reply from Hays Travel - Belfast Park

Thank you for the kind review, we really appreciate it :)

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