Hays Travel - Belper Reviews 

664
TrustScore 5 out of 5

4.9

29c King Street, DE56 1PX Belper, GB


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Rated 5 out of 5 stars

I couldn’t recommend Corinne enough at Hays Travel, she was absolutely brilliant from start to finish. We were booking a very last minute holiday, and she went above and beyond to make the whole proce... See more

Company replied

Rated 5 out of 5 stars

Dealt with Angela again, kind helpful & professional, a lovely lady who always returns calls and a pleasure to deal with, highly recommend Hayes Travel.. Thank you Angela….

Company replied

Rated 5 out of 5 stars

Booked a holiday in Turkey for October at Hays Travel in Belper. Clare, our travel agent, was so friendly and professional and very patient. She took her time showing us many different destinations an... See more

Company replied

Rated 5 out of 5 stars

Angela is a superb cruise organiser. We visited with just a simple thought about some sort of cruise and very quickly chose a cruise for us and then organised everything - transport to the terminal, c... See more

Company replied


Company details

  1. #21 of 202 best companies in Travel agent
  2. #7 of 38 best companies in Cruise agency
  3. #10 of 52 best companies in Cruise Travel Agency
  4. #4 of 34 best companies in Cultural tours provider
  5. #4 of 32 best companies in Currency exchange service
  6. #9 of 97 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 29c King Street, DE56 1PX, Belper, United Kingdom

  • 01773297044

4.9

Excellent

TrustScore 5 out of 5

664 reviews

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4.9

All reviews

(664)

120,686 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service corrinne really…

Excellent service corrinne really knowledgable and helpful will definitely return

6 July 2026
Hays Travel - Belper logo

Reply from Hays Travel - Belper

Good Afternoon,

Thank you for your wonderful feedback! We are so pleased to hear that our team member was knowledgeable and helpful. We look forward to welcoming you back again.

Kind Regards
Antonia

Rated 5 out of 5 stars

Dealt with Angela again

Dealt with Angela again, kind helpful & professional, a lovely lady who always returns calls and a pleasure to deal with, highly recommend Hayes Travel.. Thank you Angela….

3 July 2026
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Reply from Hays Travel - Belper

Why thank you Jayne and thank you for booking with me again . hope this new hotel is as fab for you :-)

Rated 5 out of 5 stars

Helpful friendly staff

Helpful friendly staff - worked hard to arrange the best possible holiday

23 June 2026
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Reply from Hays Travel - Belper

Hi Irene,

Thank you so much for your wonderful feedback! I am delighted to hear that our team worked hard to arrange the best possible holiday for you, it was a pleasure to book your holiday :)

Kind Regards
Antonia

Rated 5 out of 5 stars

Excellent service

Excellent service. Very k owledgable about the holiday. Very straight forward paperwork.

19 June 2026
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Reply from Hays Travel - Belper

Thank you for such lovely feedback. It was a pleasure to have you in branch,
Kind Regards
Corinne

Rated 5 out of 5 stars

Angela in the Belper office was…

Angela in the Belper office was fantastic. She was very friendly, informative, knowledgeable and efficient. We can't praise her highly enough.

28 June 2026
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Reply from Hays Travel - Belper

Thank you so much for the lovely review . Am glad we managed to get exactly what you wanted . So looking forward to hearing about this amazing trip when you go. Ange :-)

Rated 5 out of 5 stars

As always no rush even though I can be…

As always no rush even though I can be a bit of a pain, and ended up with the holiday I wanted

25 June 2026
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Reply from Hays Travel - Belper

Hi John,

I am so pleased I could assist you in finding the perfect holiday. Thank you for your kind words! It was a pleasure to book your holiday for you :)

Kind Regards
Antonia

Rated 5 out of 5 stars

Clear and friendly advice

Clear and friendly advice. We will be visting again.

21 June 2026
Hays Travel - Belper logo

Reply from Hays Travel - Belper

Hi Richard,

We're so glad our advice was helpful. We look forward to your next visit!

Kind Regards
Clare

Rated 5 out of 5 stars

I couldn’t recommend Corinne enough at…

I couldn’t recommend Corinne enough at Hays Travel, she was absolutely brilliant from start to finish. We were booking a very last minute holiday, and she went above and beyond to make the whole process easy and stress-free. Corinne gave us plenty of helpful advice, listened carefully to what we wanted, and made sure we got the best options within our timeframe. Her knowledge, professionalism, and friendly approach really stood out. Thanks to her, everything was organised perfectly, and we felt completely confident in our booking. We’ll definitely be going back to her for our next trip!

21 June 2026
Unprompted review
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Reply from Hays Travel - Belper

Hi Lucy ,

We are so pleased to hear about your excellent experience with us. It's wonderful that we could make your last-minute booking easy and stress-free. We truly appreciate your kind words and look forward to helping you with your next trip!

Kind Regards
Antonia

Rated 5 out of 5 stars

Good Customer service

Provided quotes in a timely manner and always helpful

16 June 2026
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Reply from Hays Travel - Belper

Hi Steve ,

We appreciate your kind words. I'll be sure to let Ella know!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Hays travel puts u at ease with sorting…

Hays travel puts u at ease with sorting ur holidays. And they will go above and beyond wot ever u decide. They are very helpful inveitcthey do.

2 June 2026
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Reply from Hays Travel - Belper

Hi Donna,

We are so pleased to hear we put you at ease and went above and beyond. Thank you for your kind words!

Kind Regards
Toni & Clare

Rated 5 out of 5 stars

Booked a holiday in Turkey for October…

Booked a holiday in Turkey for October at Hays Travel in Belper. Clare, our travel agent, was so friendly and professional and very patient. She took her time showing us many different destinations and made sure that our final choice matched all our requirements. My wife has mobility issues and Clare arranged assisted travel for us and explained what to expect with this service. I cannot recommend highly enough how great an experience booking with this company is.

9 June 2026
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Reply from Hays Travel - Belper

Hi Paul,

Thank you for sharing your wonderful experience! We are so pleased to hear that our team provided such friendly, professional, and patient service, ensuring all your holiday requirements were met with care, especially regarding mobility needs. We truly appreciate your high recommendation.

Kind Regards
Clare

Rated 5 out of 5 stars

Superb service

Superb service. Extremely professional. From a warm initial welcome to getting us a great package deal exactly where we wanted to be. We were very pleased with the price.

7 June 2026
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Reply from Hays Travel - Belper

Thank you taking the time to leave feedback it is greatly appreciated. It was a pleasure looking afer you both and having a lovely chat during the process I am sure you will enjoy your break, Best Wishes Clare

Rated 5 out of 5 stars

Listening to customer needs and working…

Listening to customer needs and working with you to get the experience that you want from your holiday

3 June 2026
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Reply from Hays Travel - Belper

Ann Foo,

We're so glad we could help you plan your ideal holiday experience. Thank you for your kind words!

Kind Regards
Toni

Rated 5 out of 5 stars

10 days on Kos returned from my holiday on…240526

Recently returned from my holiday on Kos. All went without a hitch the standard of reassurance and assistance from the time of Booking and the follow-up checks after return from the staff at Hays Travel Belper, was first class . On Booking , the staff had personal knowledge of the choices of venue and advised successfully, on the run-up to the holiday we were contacted by the staff to ensure that all was on track and at a sociable distance after the return from the holiday follow-up checks we’re done. If and when I go overseas again , I will definitely be seeking assistance from Hays . Good people !

24 May 2026
Unprompted review
Hays Travel - Belper logo

Reply from Hays Travel - Belper

Good Morning,

Thank you for sharing your wonderful feedback! We are so pleased to hear that your holiday to Kos went smoothly and that our team provided such excellent assistance from start to finish. We look forward to helping you with your next overseas adventure!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Both members of staff we have seen

Both members of staff we have seen, were helpful and polite

31 May 2026
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Reply from Hays Travel - Belper

Hi Gillian!

We are so glad our staff were helpful and polite. Thank you for your kind words. :)

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Holiday changes.I had really difficult decisions to…

I had really difficult decisions to sort. The staff were fantastic and helped us get holidays moved due to health issues. Thank you for helping us.

29 May 2026
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Reply from Hays Travel - Belper

Hi David,

We're so glad we could assist with your holiday arrangements during a challenging time. Your kind words mean a lot to us.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Clare was amazing sorted everything I…

Clare was amazing sorted everything I needed for my trip so looking forward to new Orleans and memphis trip .thankyou so much

28 May 2026
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Reply from Hays Travel - Belper

Good Afternoon,

We're so happy we could help with your trip! We hope you have an amazing time in New Orleans and Memphis. Clare will be so pleased to read this. :)

Kind Regards
Antonia

Rated 5 out of 5 stars

Confident about a good holiday

No long queue. Friendly. Listened to our preferences and straight to options within budget. Left feeling confident of a good holiday

26 May 2026
Hays Travel - Belper logo

Reply from Hays Travel - Belper

Thank you for the lovely feedback. You're going to have a lovely family holiday. Enjoy those cocktails and spa treatments...
Kind Regards
Corinne

Rated 5 out of 5 stars

Went to Hays at meadowhall to book a…

Went to Hays at meadowhall to book a holiday and left due to the attitude of the woman I think was the manager. Rang the belper branch and was communicating with a young lady called Roberta,I left some details on a holiday I was interested and she called me back with a price. I decided to go into the branch that day to book.
Roberta was busy with other customers but still greeted me and acknowledged who I was, A lady called corrinne took over my booking . All I can say is the atmosphere is so inviting and the knowledge when I was booking was the best that I've ever experienced.
The patience and friendliness is just what you need when booking a holiday it becomes stress free.
This is my go to branch now and I can't praise the staff enough.
What ever I asked corrinne she had an understanding and explained everything in detail. As soon as you walk in the branch feels relaxed so different to the meadowhall branch

25 May 2026
Hays Travel - Belper logo

Reply from Hays Travel - Belper

Hi Jacqui!

We are so pleased to hear about your wonderful experience with our team. It's fantastic that you found the atmosphere inviting and the assistance so helpful for your holiday booking. We truly appreciate your kind words and loyalty. I will be sure to let Corinne know of this lovely review!

Kind Regards
Hays Travel Belper

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