Hays Travel - Bradway Reviews 

759
TrustScore 5 out of 5

4.9

304 Twentywell Lane, S17 4QH Bradway, GB


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Rated 5 out of 5 stars

Great service from Sandra at Bradway Hey’s. She really takes time to understand holiday requirement. Always a cup of tea and always a smile even when you can’t make your mind up… thank you Sandra

Company replied

Rated 5 out of 5 stars

As always Nicola and all the girls are very friendly and professional in helping us book our holidays. We always feel Nicola goes over and above in getting us the best deal she can and for that we a... See more

Company replied

Rated 5 out of 5 stars

As usual, we knew which holiday we wanted to book and Sandra was able to hold the phone line for some time at a very busy period until she got through to the travel company and made our booking for us... See more

Company replied

Rated 5 out of 5 stars

Where do I start, recently booked our honeymoon with Nicola at Hays. Nicola went above and beyond our expectations, very attentive and made the experience feel special to say it was all done via... See more

Company replied


Company details

  1. #21 of 202 best companies in Travel agent
  2. #7 of 39 best companies in Cruise agency
  3. #9 of 54 best companies in Cruise Travel Agency
  4. #3 of 33 best companies in Cultural tours provider
  5. #4 of 32 best companies in Currency exchange service
  6. #8 of 98 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 304 Twentywell Lane, S17 4QH, Bradway, United Kingdom

  • 01144075195

4.9

Excellent

TrustScore 5 out of 5

759 reviews

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4.9

All reviews

(759)

126,998 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service from Sandra at Bradway…

Great service from Sandra at Bradway Hey’s. She really takes time to understand holiday requirement. Always a cup of tea and always a smile even when you can’t make your mind up… thank you Sandra

19 July 2026
Hays Travel - Bradway logo

Reply from Hays Travel - Bradway

Thank you for your kind comments. Sandra.

Rated 5 out of 5 stars

Another successful booking!

As usual, we knew which holiday we wanted to book and Sandra was able to hold the phone line for some time at a very busy period until she got through to the travel company and made our booking for us.

23 July 2026
Hays Travel - Bradway logo

Reply from Hays Travel - Bradway

Thank you so much for your kind review, very much appreciated.

Rated 5 out of 5 stars

Outstanding service

The Travel Agent was prepared to stay after hours to follow up my concern.

18 July 2026
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Reply from Hays Travel - Bradway

Thank you for your lovely review. Chloe.

Rated 5 out of 5 stars

Friendly staff

As always Nicola and all the girls are very friendly and professional in helping us book our holidays. We always feel Nicola goes over and above in getting us the best deal she can and for that we are very grateful. We would always recommend the Bradway office to friends and family.

11 July 2026
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Reply from Hays Travel - Bradway

Thank you for your lovely review. Nicola.

Rated 5 out of 5 stars

Well informed

Although my reservation was done by a third party, the service was excellent. I was always included and kept updated with proceedings.

9 July 2026
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Reply from Hays Travel - Bradway

Thank you for your lovely review. The Bradway Team!

Rated 5 out of 5 stars

Holiday booking for 2027

We where very happy with all of the staff who are very nice and helpful doing our holiday booking 😀 again 👍

14 July 2026
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Reply from Hays Travel - Bradway

Thankyou for your lovely review. The Bradway Team!

Rated 5 out of 5 stars

Good rxperience

The full booking experience was everything I expected it to be. Efficient and considerate attention throughout.

14 July 2026
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Reply from Hays Travel - Bradway

Thank you for your lovely review.

Rated 5 out of 5 stars

Very helpful and patient young lady.

Was helped by the young lady until we finally found the holiday that we were looking for.

5 July 2026
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Reply from Hays Travel - Bradway

Thank you so much for your kind review! The Bradway team

Rated 5 out of 5 stars

Great friendly

Great friendly, experienced help as usual. So quick and got just what i wanted.
Such a pleasant relaxing way to book holidays , Thankyou again.

9 July 2026
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Reply from Hays Travel - Bradway

Thank you for your lovely review.

Rated 5 out of 5 stars

From start to finish of our booking…

From start to finish of our booking Ruby dealt with us in a quick and efficient way. The overall experience was exemplary

3 July 2026
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Reply from Hays Travel - Bradway

Thank you for your lovely review. Ruby.

Rated 5 out of 5 stars

I always go to Hays Travel at…

I always go to Hays Travel at Broadway.The girls there are always very helpful and polite.They always print my documents off for me,as I like print outs as I am not savvy with technology.

2 July 2026
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Reply from Hays Travel - Bradway

Thank you so much for taking the time to post this lovely review. The Bradway team

Rated 5 out of 5 stars

Excellent service from Hays Travel at…

Excellent service from Hays Travel at Bradway! Sue was friendly, professional and extremely helpful throughout the whole process. She made everything easy and stress-free. Thank you Sue. I highly recommend Hays Travel.

25 June 2026
Hays Travel - Bradway logo

Reply from Hays Travel - Bradway

Thank you so much for your lovely comments! You have a great holiday to look forward to. Sue

Rated 5 out of 5 stars

Excellent service

Excellent service. Staff (Sue) very helpful and informative. Thank you very much.

2 July 2026
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Reply from Hays Travel - Bradway

Thank you so much for your kind comments, see you soon, Sue

Rated 5 out of 5 stars

A pleasant experience

We were greeted pleasantly. The assistant manager was very helpful in booking a saga river cruise. When we had a misunderstanding with the payment of the holiday insurance, the matter was resolved satisfactorily.

30 June 2026
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Reply from Hays Travel - Bradway

Thank you so much for your positive review! Sandra and the Bradway team

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