Hays Travel - Bridport Reviews 

647
TrustScore 5 out of 5

4.9

19 East Street, DT6 3JX Bridport, GB


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Rated 5 out of 5 stars

We went into Hayes to enquire about a three week holiday in Thailand advertised on a board outside the Bridport branch. Kayleigh provided the key information and forwarded the details via email. We... See more

Company replied

Rated 5 out of 5 stars

We have known Lucy for some years now & she is always friendly, helpful & efficient, when dealing with our bookings. Its always nice to have someone who will go the extra mile without being too pushy... See more

Company replied

Rated 5 out of 5 stars

We went in to enquire about an amendment to our up and coming holiday in September and left with having booked a further Christmas holiday. Your Team in the Bridport Branch are amazing. Always friendl... See more

Company replied

Rated 5 out of 5 stars

We made another successful booking thanks to the help of Millie in the Bridport branch. It is good to have the experience of someone who knows all the answers to our questions.

Company replied


Company details

  1. #21 of 203 best companies in Travel agent
  2. #7 of 39 best companies in Cruise agency
  3. #9 of 54 best companies in Cruise Travel Agency
  4. #3 of 33 best companies in Cultural tours provider
  5. #3 of 32 best companies in Currency exchange service
  6. #8 of 98 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 19 East Street, DT6 3JX, Bridport, United Kingdom

  • 01308 456333

4.9

Excellent

TrustScore 5 out of 5

647 reviews

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4.9

All reviews

(647)

116,233 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent as always

Excellent as always , very good knowledge and very efficient

2 August 2026
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

Thank you for your lovely words Kevin, nice to see you pop into store! - Ally

Rated 5 out of 5 stars

Excellent service.

I have dealt with Hays Bridport for many years. The staff are always extremely helpful and polite and i will continue to deal with them in the future.

23 July 2026
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

Hello Christina, thank you for your kind words! We look forward to seeing you again soon :) - Ally

Rated 5 out of 5 stars

We have known Lucy for some years now &…

We have known Lucy for some years now & she is always friendly, helpful & efficient, when dealing with our bookings.
Its always nice to have someone who will go the extra mile without being too pushy.

29 July 2026
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

It has been lovely getting to know you both at the cruise show a few years back and so glad you think so highly of my service. Will always try and help you book the best adventures :) Lucy

Rated 5 out of 5 stars

Above and beyond customer service

We went into Hayes to enquire about a three week holiday in Thailand advertised on a board outside the Bridport branch. Kayleigh provided the key information and forwarded the details via email. We then followed with another visit to the branch and Kayleigh again helped answer our questions which helped us to decide to go ahead and book. Kayleigh went above and beyond in explaining the holiday and providing information. She kept in touch whilst completing the booking process, clarifying when needed. As always with Hays Bridport, you get top quality service and Kayleigh has been excellent throughout. This is the 4th holiday we’ve booked via Hays Bridport this year and we will continue to do so. Thank you.

25 July 2026
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Reply from Hays Travel - Bridport

Thank you for your lovely feedback, I can't wait to hear all about your holiday! :)

Rated 5 out of 5 stars

We made another successful booking…

We made another successful booking thanks to the help of Millie in the Bridport branch.
It is good to have the experience of someone who knows all the answers to our questions.

28 July 2026
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

Thank you for your lovely review and thank you for coming into store and booking your holiday with us! - Millie :)

Rated 5 out of 5 stars

In with a question out with a holiday.

We went in to enquire about an amendment to our up and coming holiday in September and left with having booked a further Christmas holiday. Your Team in the Bridport Branch are amazing. Always friendly, helpful, knowledgeable but more importantly they make you feel like a valued customer. Well done.

26 July 2026
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

Thank you for your lovely review. It is a pleasure to book your holidays! - Millie :)

Rated 5 out of 5 stars

Recently booked a holiday in store

Recently booked a holiday in store, staff always very helpful, listen to what you would like and give good advice with a lovely friendly attitude, always with a smile.

16 July 2026
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Reply from Hays Travel - Bridport

Thank you for your lovely feedback :)

Rated 5 out of 5 stars

As previously

As previously, a very pleasant & smooth booking experience.

10 July 2026
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

Thank you for your kind words :)

Rated 5 out of 5 stars

Lovely, friendly staff

Lovely , smiley, friendly staff. Lucy was very helpful in finding just the right cruise we were looking. She knew where to look to save us time wading through lots of brochures. Thank you.

17 July 2026
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

Thank you for your kind review, I am so glad I managed to find a cruise that ticked the boxes :) Lucy

Rated 5 out of 5 stars

The friendly service

The friendly service, supporting by a real knowledge of their work. Excellent relationship with customers

16 July 2026
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

Thank you for your kind words and you will have a lovely Christmas time! Very jealous! :)

Rated 5 out of 5 stars

Each member of the staff was competent…

Each member of the staff was competent and efficient. The enquiry was welcomed with interest and questions were answered fully and with helpful suggestions. Specific requests were treated with patience and I felt confident that I was being given good advice. Grateful thanks to both Ally and Lucy.

11 July 2026
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

Hello, thank you so much for your kind words and we are both so happy you come to us for your flights. Always happy to help :)

Rated 5 out of 5 stars

The travel agent...

The travel agent we dealt with was amazing. She tried really hard to get us the best deal and was so patient with us. And the level of customer service has continued since booking.

3 July 2026
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

Thank you for your lovely review :) - Millie

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