Adam looked after myself and my son when we went to the Bulwell branch to book a Wimbledon package holiday. He was most informative, friendly and super efficient. We could not of asked for much more... See more
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Got me a good Deal Hassle free found my resort got nearest hotel possible Had it sorted .booked. within 1 hr eastmidlands Airport including Thanks
Company replied
The whole team we're polite & very helpful as I kept swapping & changing things but we all got there in the end with their time & patience. Used Hays Travel in previous years & they always manage to... See more
Company replied
Got things sorted without any issues. Fast and simple, no stress. Straight forward and was shown all available prices and what’s best. They give you all the info you need so you don’t experience any... See more
Company replied
Company details
- #21 of 201 best companies in Travel agent
- #7 of 38 best companies in Cruise agency
- #9 of 53 best companies in Cruise Travel Agency
- #3 of 33 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 97 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
81 Main Street, NG6 8QD, Bulwell, United Kingdom
- 01158605338
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Adam looked after myself and my son…
Adam looked after myself and my son when we went to the Bulwell branch to book a Wimbledon package holiday. He was most informative, friendly and super efficient. We could not of asked for much more.
May use AI-assist with repliesRead more
I can never fault the service I receive…
I can never fault the service I receive from hayes bulwell. They are always amazing and so professional, knowledgeable and patient

Reply from Hays Travel - Bulwell
Very friendly staff
Very friendly staff, listened to our requirements and searched for best deals.

Reply from Hays Travel - Bulwell
Great service
Great service, consultant was very knowledgeable. Went through several options before deciding. Would definitely book through the shop again, more personal than booking online.

Reply from Hays Travel - Bulwell
Got me a good Deal Hassle free found my…
Got me a good Deal Hassle free found my resort got nearest hotel possible
Had it sorted .booked. within 1 hr eastmidlands Airport including
Thanks

Reply from Hays Travel - Bulwell
Excellent as always
Excellent as always, always there to help you and make booking a holiday alot easier 😎👍

Reply from Hays Travel - Bulwell
The staff are very good and…
The staff are very good and knowledgeable and very professional

Reply from Hays Travel - Bulwell
Good staff knowledgeable gave us good…
Good staff knowledgeable gave us good advice concerning our holiday about up grades

Reply from Hays Travel - Bulwell
Great holiday great service friendly…
Great holiday great service friendly staff çarnt be better thank. You

Reply from Hays Travel - Bulwell
Exceptional knowledge and very friendly…
Exceptional knowledge and very friendly will definitely be using hays again 😆😆😆

Reply from Hays Travel - Bulwell

Reply from Hays Travel - Bulwell

Reply from Hays Travel - Bulwell
Always great talking to Adam and…
Always great talking to Adam and booking another cruise,everything we wanted was no trouble, best travel agents.

Reply from Hays Travel - Bulwell
Staff very helpful in hays at Bulwell,
Staff very helpful in hays at Bulwell,, the holiday was great good transfers realy happy with service

Reply from Hays Travel - Bulwell
Bulwell Hays Travel Brilliant Again
Another professional, friendly stress-free experience

Reply from Hays Travel - Bulwell
The staff were well informed about…
The staff were well informed about various options. We were given sound advice. Staff were warm, patient and kind.

Reply from Hays Travel - Bulwell
The reply Hayes Travel gave wasn't…
The reply Hayes Travel gave wasn't true. Hayes Travel try being truthful. No reply will be proof your reply wasn't true.

Reply from Hays Travel - Bulwell
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