Hays Travel - Carla Shepherd Reviews 

Carla Shepherd was my travel representative and she was excellent. Friendly, warm, professional and efficient. She gave me a few options which saved my time and effort and booked everything for me. I know she's there if I have any problems or questions and would recommend.

Carla was absolutely AMAZING this is 3rd holiday i've booked with her. definitely recommend

I am super pleased with the Hayes agent Carla shepherd. She wS very professional & met our needs for special assistance. I will always book my holidays with this lovely lady.

5 Star service. Thank you very much for finding my family and I a fabulous holiday for a brilliant price.
I will tell all my family & friends about your business.

Carla was really helpful
She listened to what we wanted from our holiday and found us lots to choose from all within budget
Resulting in us booking a fantastic week away

Great communication not pushy either

Carla was amazing from the start of our booking until completion. She listened to our requirements, tweaked the package and delivered after keeping us informed throughout. We highly recommend her.

Really good experience. This is the first time I have booked through hays travel.

Carla has gone above and beyond to make our upcoming trip to Australia everything we had wished for! Her attention to detail has been outstanding and nothing has been too much trouble! I would fully recommend Carla and Hays to all my friends and wouldn't book with anyone else!

Very knowledgeable & helpful,
Got me the best price & best deal. Thank you Carla

The holiday was booked within hours. Good choice of places and lots of options. This will be the third holiday booked with Carla Shepherd (Hays Travel) self employed and always there to answer the phone.

Even though Carla was not at home she booked my holiday for me, just what I wanted, and checked if she could get it cheaper with another company.

Went above and beyond to offer a wide choice of resorts well done will book again

Had fantastic service and Carla came back straight away to my requests. What a lovely lady for giving so much time to my overall booking

I had the impossible task of organising a hen party and pleasing 11 women. Carla took the stress out of it and was patient and flexible when we changed the location and was helpful with suggestions.
She created well put together itinerary’s for flight times with hotel information and price breakdowns which made the information easy to understand and compare. She got us a great deal and communicated well the whole time. Great experience

Carla made our experience, there are a large group going away for a hen do, some for 3 nights and some for 7, it was quite tricky trying to navigate this in order to please everyone. Carla was so patient and understanding and accommodated to our needs finding us the best deal possible to suit our budgets.

Carla was brilliant, instantly responded to messages and made booking our holiday a very easy process
This was my first experience of booking with Hays
Will definitely use Carla again

I found Carla very informative. She helped me choose the hotel and area to my liking. Quick, pleasant and sorted in no time. Looking forward to this holiday.
Will definitely be using Carla/Hays for future travel. Thankyou

Best in the business! Beat other competitors prices, would recommend Carla to anyone wanting to book a holiday x