I have booked a few holidays with Hays Travel in Colne and nothing is too much trouble. Two of the most recent holidays I had to wait for release dates for lapland and dosney paris. They knew exactly... See more
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All the staff are friendly and welcoming. Found lots of options to suit my family and the process was easy. I did however get home and read reviews on the hotel that we had picked and quickly rang to... See more
Company replied
Always a pleasure, visiting Colne Hays.. friendly faces, nothing too much trouble. Booking done, one happy lady. 🤗
I have been using your COLNE branch for 5 years. Flights to Vietnam 4 times a year.my Hub airport is Doha & as I have just returned 3 days ago my initial return flight was cancelled.Harry & his Staff... See more
Company replied
Company details
- #22 of 198 best companies in Travel agent
- #7 of 38 best companies in Cruise agency
- #10 of 52 best companies in Cruise Travel Agency
- #5 of 33 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #9 of 94 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
35 Market Street, BB8 0LJ, Colne, United Kingdom
- 01282918556
5.0
Excellent
861 reviews
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The service and friendliness I got was…
The service and friendliness I got was really superb Ross and the rest of staff were very helpful and friendly can’t give all enough praise
big THANK YOU
12 July 2026
Amazing and super speedy work from…
Amazing and super speedy work from Hays. I never use anyone else for my holiday bookings! Thankyou for your wonderful service.
5 July 2026
Always a pleasure
Always a pleasure, visiting Colne Hays.. friendly faces, nothing too much trouble. Booking done, one happy lady. 🤗
12 July 2026
Absolutely brilliant
Absolutely brilliant, nothing to much trouble for someone who changes their mind.All the tine.
Thanks for a great friendly service as always.
Thanks
Mandy
11 July 2026
Very helpful in arranging our future…
Very helpful in arranging our future credit due to unforeseen cancellation and great assistance in re booking an alternative holiday
9 July 2026
Outstanding service
I have booked a few holidays with Hays Travel in Colne and nothing is too much trouble. Two of the most recent holidays I had to wait for release dates for lapland and dosney paris. They knew exactly when the dates were released and kept me updated.
6 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Julia's holiday
Friendly staff, very professional, answered all my questions, would recommend to friends and family.
5 star service
1 July 2026
Reply from Hays Travel - Colne
Aww thankyou for that lovely review Julia
Reply from Hays Travel - Colne
Thankyou for your lovely review Mrs Stead
All the staff are friendly and welcoming
All the staff are friendly and welcoming. Found lots of options to suit my family and the process was easy. I did however get home and read reviews on the hotel that we had picked and quickly rang to see if I can change. They went above and beyond to accommodate me , they cancelled my holiday and rebooked to a different country . All staff again very helpful and friendly.
30 June 2026
Reply from Hays Travel - Colne
Ahh thankyou so much for that Michelle, we are so glad we got you sorted! You are a lovely person
Reply from Hays Travel - Colne
Thankyou for that review Mr Steer
Harry was really helpful and allowed us…
Harry was really helpful and allowed us to pick the holiday we wanted.
21 June 2026
Reply from Hays Travel - Colne
Thankyou for your kind review, have a great holiday
Reply from Hays Travel - Colne
Thankyou for that nice review Mrs Emery
The staff are all very helpful and…
The staff are all very helpful and friendly.
They listened to and resolved all our concerns, so now we can look forward to our holidays knowing everything is taken care of.
We would recommend this branch to our family and friends.
5 June 2026
Reply from Hays Travel - Colne
Thankyou for that lovely review
The staff at Hayes colne branch are all…
The staff at Hayes colne branch are all really friendly and very helpful, i got the holiday i wanted in no time at all.
19 June 2026
Reply from Hays Travel - Colne
Thanks for your review Mr Tinsley, always a pleasure
Very easy to deal with.
Very easy to deal with.
Knowledgeable staff,but with a smile also!
Dog friendly!!...always a plus.
All in all a good experience
18 June 2026
Reply from Hays Travel - Colne
Our favourite customers!! Thankyou for your lovely review, hope to see you soon!
lily was so patient with us
lily was so patient with us, and we achieved the holiday that we wanted.
17 June 2026
Reply from Hays Travel - Colne
Thankyou for that lovely review Mrs Goulthorp
Reply from Hays Travel - Colne
Thankyou again for booking again
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