Always receive excellent service from your COLNE branch.Especially from Jess.& Harry. Keep up the GOOD work. Many Thanks. Regards... See more
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Jessica at the Colne branch was patient, friendly and willing to explore many options with us regarding our holiday. Despite a few technical difficulties, she booked our perfect cruise with pre and... See more
We knew exactly when we wanted to go and where and the assistant was very helpful and friendly. Nothing was too much trouble and every detail was explained. Very happy with the service.
It's always an enjoyable experience booking your holiday at Hays Travel Colne. The staff are always helpful & friendly & find the best deals around. We've been booking holidays with Harry, Jess & the... See more
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Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
35 Market Street, BB8 0LJ, Colne, United Kingdom
- 01282918556
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Hays travel in colne are very good and…
Hays travel in colne are very good and nothing is to much trouble my husband and I and my daughter have been a customer for a long time would recommend it and we are always offered a lovley cup of tea or coffee and a friendly chat
We knew exactly when we wanted to go…
We knew exactly when we wanted to go and where and the assistant was very helpful and friendly. Nothing was too much trouble and every detail was explained. Very happy with the service.
Sunday service
Was open Sunday during August which made it easier for me to book at this time .
Exceptional service as always
Exceptional service as always. Friendly staff. Shout out for Lily and Zoe
It is a happy travel shop
It is a happy travel shop. We are always greeted with smiles all round.
The staff are so helpful, a drink was
offered and our new booking was done in a few minutes. One or two questions about an upcoming break were answered thoroughly and some help with some paperwork was welcomed by us.
Good times.!!!
Great experience
Jessica at the Colne branch was patient, friendly and willing to explore many options with us regarding our holiday.
Despite a few technical difficulties, she booked our perfect cruise with pre and post stay.
The service was exceptional.
Always receive excellent service from…
Always receive excellent service from your COLNE branch.Especially from Jess.& Harry.
Keep up the GOOD work. Many Thanks.
Regards
Paul.
Harry was so helpful with what I’ve got…
Harry was so helpful with what I’ve got to spend and what he found for us
Harry was as usual very helpful and…
Harry was as usual very helpful and went above board to help us find a holiday and where we wanted and at the right price
Clear information no hard sell and lots…
Clear information no hard sell and lots of patience with new-to-cruise customers
The staff are always got a smile on and…
The staff are always got a smile on and happy always find a great deal for me and my partner can't wait to book again with them for November hoilday x
Welcoming store and very helpful staff
Very helpful and found the best price…
Very helpful and found the best price and flight times
Nice service once again always a smile…
Nice service once again always a smile from the staff
Great service with a smile
From the moment I walked through the door I was greeted by a very friendly lady called Jess, she listened to everything that I wanted and within no time at all I was booked and ready for my trip.
Excellent customer service, great team!
Excellent customer service. Great Team very friendly and helpful
We were given a nice welcome and it was…
We were given a nice welcome and it was very helpful
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