Sonia the manager dealt with our holiday request. She made sure what we were looking to do, she was able to put it all together. Good job done sonia and we are both looking forward to this special h... See more
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See what reviewers are saying
Had a pleasant time booking my holiday with Katie. She had a very friendly approach and handled a large group booking very well. Katie has also ensured that my food allergies have been passed on to M... See more
Company replied
There are two lovely ladies Coventry branch Chloe and Rachel. Their knowledge was amazing. Made us feel comfortable booking our Australia trip. Gave us lots of tips on where to visit when get there f... See more
Company replied
Exceptional service for the second time this year. If other assistants are available to help out they do which obviously speeds the process up. Called in for a brochure left with a booked holiday.... See more
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Company details
- #20 of 206 best companies in Travel agent
- #8 of 38 best companies in Cruise agency
- #7 of 52 best companies in Cruise Travel Agency
- #4 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #9 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
4 Smithford Way, CV1 1FX, Coventry, United Kingdom
- 02476993855
4.9
Excellent
581 reviews
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Reply from Hays Travel - Coventry
Thank you for our lovely review!
Our special anniversary
Sonia the manager dealt with our holiday request. She made sure what we were looking to do, she was able to put it all together. Good job done sonia and we are both looking forward to this special holiday next June 2027.
Nothing was too much for sonia....so thank you very much from both of us.
Your a STAR xx
13 August 2026
Reply from Hays Travel - Coventry
Thank you so much for your lovely feedback Mandy and Michael :)
Helpful friendly staff who always give…
Helpful friendly staff who always give good service
4 August 2026
Reply from Hays Travel - Coventry
Thank you for your lovley review!
Had a pleasant time booking my holiday…
Had a pleasant time booking my holiday with Katie. She had a very friendly approach and handled a large group booking very well. Katie has also ensured that my food allergies have been passed on to MSC which I am very grateful for. I would recommend this company to my friends.
Thank you again Katie.
9 August 2026
Reply from Hays Travel - Coventry
Thank you so much Annette for your lovely feedback, it was a pleasure getting this booked for you all :)
Reply from Hays Travel - Coventry
Thank you for your lovely feedback :)
Reply from Hays Travel - Coventry
Thank you so much Mark :)
Reply from Hays Travel - Coventry
Thank you for your great review!
I received great advice from manager…
I received great advice from manager around which hotel to go to which had good facilities nearby as well as inside hotel.
29 July 2026
Reply from Hays Travel - Coventry
Thank you for your lovely review!
Reply from Hays Travel - Coventry
Thank you so much for your lovely feedback, it was a pleasure to get your holiday all booked for you :) Katie
Sonia was really helpful and…
Sonia was really helpful and knowledgeable. Answered questions appropriately.
2 August 2026
Reply from Hays Travel - Coventry
Thank you for your lovely feedback :)
Sonia was very friendly and helpful,she…
Sonia was very friendly and helpful,she listened to what it was that we were looking for and happily she found it
1 August 2026
Reply from Hays Travel - Coventry
Thank you for your lovely feedback! :)
Staff were very friendly and got loads…
Staff were very friendly and got loads of information that we needed for our holiday
26 July 2026
Reply from Hays Travel - Coventry
Thank you for your lovely feedback Angela :)
Reply from Hays Travel - Coventry
Thank you Dawn for your lovely feedback :)
The customer service was really good
The customer service was really good. Very helpful.
21 July 2026
Reply from Hays Travel - Coventry
Thank you for your lovely feedback Tony :)
Reply from Hays Travel - Coventry
Thank you Paul for your lovely feedback :)
There are two lovely ladies Coventry…
There are two lovely ladies Coventry branch Chloe and Rachel. Their knowledge was amazing. Made us feel comfortable booking our Australia trip. Gave us lots of tips on where to visit when get there from own personal experience. Xx
16 July 2026
Reply from Hays Travel - Coventry
Thank you so much Barbara for your lovely feedback :)
Staff very friendly and helpful
Staff very friendly and helpful. Knowledge of what was required.
15 July 2026
Reply from Hays Travel - Coventry
Thank you for your lovely review!
Reply from Hays Travel - Coventry
Thank you for the lovely words Eileen we will let Sonia know :)
Reply from Hays Travel - Coventry
Thank you so much for your lovely feedback Terry, it's always a pleasure :) Katie
Reply from Hays Travel - Coventry
Thank you Nicolie for your lovely feedback :)
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