Jacob was very helpful and polite when we came into book a holiday. It’s the second time we have had Jacob book a cruise for us.He managed to get the cruise and recommended a lovely hotel for our sta... See more
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Staff were all very friendly. Jacob was most helpful and attentive, listening to what we were looking for then finding out ideal holiday.
Company replied
Hays Cupar are a fantastic team very helpful quick responses and always find holidays within my budget, needs and wants Massive thank you to Susan who has just booked my holidays for 2027/28. Very... See more
Company replied
Susan had helped us book a holiday to Greece before so we wanted to book something special for a 70th birthday. We started looking at Caribbean Cruises but ended up booking two weeks in Thailand due... See more
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Company details
- #22 of 200 best companies in Travel agent
- #7 of 38 best companies in Cruise agency
- #10 of 52 best companies in Cruise Travel Agency
- #5 of 33 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #9 of 96 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
28A Crossgate, KY15 5HH, Cupar, Fife, United Kingdom
- 01334756112
4.9
Excellent
383 reviews
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Really helpful and friendly team
Really helpful and friendly team. Made the booking process simple and straightforward.
17 July 2026
Reply from Hays Travel - Cupar
Thank you so much for the great review and for keeping us in mind.
Look forward to hearing about your last cruise and now you have another to look forward to.
Susan & Team Hays Travel Cupar
Really helpful.
Staff were all very friendly. Jacob was most helpful and attentive, listening to what we were looking for then finding out ideal holiday.
24 June 2026
Reply from Hays Travel - Cupar
Thanks Jacqueline for the lovely review. Hope you have an amazing time and you know where I am if you need anything at all.
Louisa & Hays Travel Cupar
Jacob was very helpful and polite when…
Jacob was very helpful and polite when we came into book a holiday. It’s the second time we have had Jacob book a cruise for us.He managed to get the cruise and recommended a lovely hotel for our stay Also Kirsty who is training was able to give a good review on a couple of the destinations we are going to.
10 July 2026
Reply from Hays Travel - Cupar
Thank you for this review, we all appreciate it here at Hays Travel Cupar.
We hope you enjoy your cruise, and have an amazing time away!
Kind Regards,
Hays Travel Cupar
Everything just fell into possition.
2 July 2026
Reply from Hays Travel - Cupar
Thank you for this review, we all appreciate it here at Hays Travel Cupar.
We hope you enjoy your cruise, and have an amazing time away!
Kind Regards,
Hays Travel Cupar
Relaxed and stress free
3 July 2026
Reply from Hays Travel - Cupar
Thank you for this review, we all appreciate it here at Hays Travel Cupar.
We hope you enjoy your cruise, and have an amazing time away!
Kind Regards,
Hays Travel Cupar
Always have good service at the Cupar…
Always have good service at the Cupar branch, efficient and friendly.
30 June 2026
Reply from Hays Travel - Cupar
Thanks Steven for the lovely review again, always great to see you both in store. Have an amazing time and you know where I am if you need anything at all.
Susan & Hays Travel Cupar
We booked our holiday with Jacob at…
We booked our holiday with Jacob at Hays Travel, it certainly was a 5 star experience he was knowledgeable about all the resorts, and extremely patient with us "old foggies" and went out of his way to find our perfect holiday.
23 June 2026
Reply from Hays Travel - Cupar
Have the best time and if you need anything at all please let us know and thank you for the great feedback, I will let Jacob know.
Susan & Team Hays Travel Cupar
Jacob
Jacob was very informative and brilliant at sorting all aspects of the holiday we wanted couldn’t ask for better
14 June 2026
Reply from Hays Travel - Cupar
Hi Jacob,
Have the best time and if you need anything at all please let us know and thank you for the great feedback, I will let Jacob know when he is back in.
Susan & Team Hays Travel Cupar
Very helpful member of staff
Very helpful member of staff. Arranged hotel booking
in a short time.
3 June 2026
Reply from Hays Travel - Cupar
Thank you so much for your review, I will pass this onto Jacob. Have a great time.
Hays Cupar are a fantastic team.
Hays Cupar are a fantastic team very helpful quick responses and always find holidays within my budget, needs and wants
Massive thank you to Susan who has just booked my holidays for 2027/28.
Very easy booking service.
2 June 2026
Reply from Hays Travel - Cupar
Thank you so much for your review, I will pass this onto Susan. Have a great holiday.
Prompt Service
All members of staff are friendly,attentive & deal with all queries promptly.
4 June 2026
Reply from Hays Travel - Cupar
Thank you so much for your review Joan, we hope you have a Lovely holiday
Susan & team Cupar
Efficient friendly service
31 May 2026
Reply from Hays Travel - Cupar
Thank you so much for your review, I will pass this onto Ellena. Have a great holiday.
Susan & Team Hays Travel Cupar
I highly recommend Hay Travels it's my…
I highly recommend Hay Travels it's my second time this year using them . The lovely lady Susan in Cupar branch in Fife has been amazing. Susan has went above and beyond to help with flights for me and my daughter. I was so nervous on booking my own flights and flying.
Now I have just booked my second flight with confidence I was really luck enough to get Susan again to book my flights which made it more easier for me. Sh highly recommend Hay Travels
30 May 2026
Reply from Hays Travel - Cupar
Hi Caroline, thank you so much for the lovely review, I will pass this onto Susan and the Team - have a brilliant holiday and if you need anything please let us know.
Louisa & Team Hays Travel Cupar
Five star service from Hays Cupar…
Five star service from Hays Cupar team as always! Friendly, helpful and knowledgeable.
30 May 2026
Reply from Hays Travel - Cupar
Hi Laura, thank you so much for the lovely review, I will pass this onto Susan and the Team - have a brilliant holiday and if you need anything please let us know.
Louisa & Team Hays Travel Cupar
Great experience as per usual!
Great experience as per usual!
This the fourth holiday booked with the Cupar branch, and I would not go to anyone else to help me.
They are super helpful and friendly.
Thanks again guys
Amie
28 May 2026
Reply from Hays Travel - Cupar
Thank you so much again Amie, I hope you have an amazing time in Malta and if you want any hints or tips, pop in and see us. Always lovely to see you in store.
Susan & Team Hays Travel Cupar
Reply from Hays Travel - Cupar
Thanks again James for your great review, and always lovely to have you in store - have a great holiday.
Susan & Team Hays Travel Cupar
Very friendly and knowledgeable staff
Very friendly and knowledgeable staff. Every confidence in the holiday I’ve booked. Booked with them before and will continue to book with them for peace of mind. Thanks for a great experience.
22 May 2026
Reply from Hays Travel - Cupar
Hi Wendy, thank you so much for the lovely review, I will pass this onto Ellena and the Team - have a brilliant holiday and if you need anything please let us know.
Susan & Team Hays Travel Cupar
The team in cupar are great
The team in cupar are great. Nothing was a problem. Ellena was fantastic.
21 May 2026
Reply from Hays Travel - Cupar
Hello Claire,
Thank you so much for your lovely review. I'm delighted we managed to get something sorted for you. I hope you both have an amazing time and if you need anything in the meantime please do not hesitate to get in touch.
Louisa & Team Hays Travel Cupar.
Friendly helpful service from all the…
Friendly helpful service from all the staff - a great team
16 May 2026
Reply from Hays Travel - Cupar
Hello Leigh,
Thank you so much for your lovely review. I'm delighted we managed to get something sorted for you and your daughter. I hope you both have an amazing time and if you need anything in the meantime please do not hesitate to get in touch.
Ellena & Team Hays Travel Cupar.
Reply from Hays Travel - Cupar
Hello Dave,
Thank you so much for your lovely review. It was an absolute pleasure serving you in store and getting you and your wife's cruise booked up. I hope you both have an amazing time when it comes and if you need anything before you depart please do not hesitate to get in touch.
Ellena & Team Hays Travel Cupar.
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