We were looked after from the moment we arrived by Victoria. She was very knowledgeable about our needs and found us the deal we wanted whilst explaining everything clearly. Would definitely recommend... See more
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Cassia made our booking experience so amazingly easy. She found us the perfect holiday for us then double checked that the hotel and flights were to our liking. She also arranged parking at the airpor... See more
Company replied
Victoria made it so easy to book the holiday we'd chosen, treated us as though we were the most important people she'd see that day and the whole process was done quickly and efficiently. We've used... See more
Company replied
Ruby was listening to my needs. Then applied the transport needs to flight availability and ultimately a holiday Big thanks to Ruby. Proficiency in the booking process, trying to get the best deal... See more
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Company details
- #21 of 202 best companies in Travel agent
- #8 of 38 best companies in Cruise agency
- #10 of 52 best companies in Cruise Travel Agency
- #6 of 33 best companies in Cultural tours provider
- #4 of 32 best companies in Currency exchange service
- #10 of 95 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
6 Market Place, YO25 6AP, Driffield, United Kingdom
- 01377793013
4.9
Excellent
466 reviews
Asks customers to review
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At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
My experience in Hays travel was…brilliant will definitely use again
My experience in Hays travel was brilliant from start to finish. Sophie was amazing.
26 June 2026
Reply from Hays Travel - Driffield
Thank you for your lovely review Pat, it was a pleasure booking your holiday :) - Sophie
Absolutely outstanding service
14 June 2026
Reply from Hays Travel - Driffield
Thank you for your kind review Sarah, I am so glad we found your perfect holiday :) - Cassia
Cassia is lovely
Cassia is lovely and always takes her time to find what we need and at the price we want, in fact this time the whole shop staff jumped in to help.
21 June 2026
Reply from Hays Travel - Driffield
Thank you for your lovely review Mark! It was a pleasure booking your next holiday for you both :) - Cassia
Rachel was very professional and…
Rachel was very professional and nothing was too much trouble when booking our honeymoon. It was very easy and we got exactly what we wanted from start to finish, excellent communication. Absolutely excellent. Thank you!
14 June 2026
Reply from Hays Travel - Driffield
Thank you for your lovely review James! It was a pleasure booking your honeymoon :) - Rachael
Great service
We were looked after from the moment we arrived by Victoria. She was very knowledgeable about our needs and found us the deal we wanted whilst explaining everything clearly. Would definitely recommend to anyone.
14 June 2026
Reply from Hays Travel - Driffield
Thank you for your kind review Robert :) - Victoria
Friendly and helpful staff
Friendly and helpful staff. Maybe you might consider ensuring that each desk is adequately stocked with envelopes and staples at the start of each day.
13 June 2026
Reply from Hays Travel - Driffield
Thank you for your review Roy :)
Excellent service once again
Excellent service once again. Thank you Ruby at Hays Travel Driffield.
9 June 2026
Reply from Hays Travel - Driffield
Thank you for your lovely review Andrew :) - Ruby
Reply from Hays Travel - Driffield
Thank you for your kind review Lyn :) - Victoria
Reply from Hays Travel - Driffield
Thank you for your lovely review, we really appreciate it! - Sophie :)
Victoria from the Driffield branch…
Victoria from the Driffield branch always goes above and beyond to get the holidays we need. We don’t book through anyone else
6 June 2026
Reply from Hays Travel - Driffield
Thank you for your kind review, it's always a pleasure helping you find your perfect getaway! - Vic :)
Reply from Hays Travel - Driffield
Thank you so much for your lovely review!- Ruby :)
Cassia made our booking experience so…
Cassia made our booking experience so amazingly easy. She found us the perfect holiday for us then double checked that the hotel and flights were to our liking. She also arranged parking at the airport for us. So on leaving the travel agents we had everything we needed.
3 June 2026
Reply from Hays Travel - Driffield
Thank you so much for your kind review! So glad we could find your perfect getaway! - Cassia :)
Ruby was listening to my needs
Ruby was listening to my needs. Then applied the transport needs to flight availability and ultimately a holiday
Big thanks to Ruby.
Proficiency in the booking process, trying to get the best deal - solo traveller. Polite at all times.
Thank you
2 June 2026
Reply from Hays Travel - Driffield
Thank you for your lovely review Jane :) - Ruby
The booking process was quick
The booking process was quick, seamless and any questions I had answered. Ruby our consultant was patient and listened to what we required. The service was A1.
24 May 2026
Reply from Hays Travel - Driffield
Thank you for your kind review Sal :) - Ruby
We have booked many holidays with Hays…
We have booked many holidays with Hays and have always found the staff extremely helpful and very pleasant and nothing is too much trouble for them.
23 May 2026
Reply from Hays Travel - Driffield
Thank you for your lovely review Jean! :)
Hays staff are excellent
Racheal was so helpful and informative when we went to the shop on wednesday. we returned on thursday to book our holiday, Racheal was busy but Sophie stood in and went out of her way to help us. We booked our holiday, Hays took all the stress away from when we've had to do it ourselves. thank you all very much. we will definately be using Hays of Driffield again
20 May 2026
Reply from Hays Travel - Driffield
Thank you for your lovely review. We’re so pleased we could help get everything sorted for you! - Rachael and Sophie :)
Excellent service
Cassia was so helpful and friendly, nothing was too much trouble. She made the whole process of booking the holiday a complete pleasure.
21 May 2026
Reply from Hays Travel - Driffield
Thank you for your lovely review, It was a pleasure booking your holiday! - Cassia :)
Cassie was so friendly and helpful.
19 May 2026
Reply from Hays Travel - Driffield
Thank you for your kind review!- Cassia :)
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