Hays Travel - Dundee Reviews 

2,684
TrustScore 5 out of 5

4.9

22 City Square, DD1 3BZ Dundee, GB


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Rated 5 out of 5 stars

Another great experience at Hays Dundee. Met with Sandra to look at options for a holiday next May. Sandra took her time to look at what was available. I decided to return to a hotel that Sandra recom... See more

Rated 5 out of 5 stars

Peter at Hays Dundee was excellent, polite & made the whole process stress free. He answered any questions or concerns easily & gave us the experienced advice on which rooms et to book to make our g... See more

Company replied

Rated 5 out of 5 stars

It's always a pleasure to go into Hays Dundee. The staff remember me and always make me feel welcome. Sophie was brilliant as always - we found my next holiday really quickly - counting down the days... See more

Company replied

Rated 5 out of 5 stars

We always enjoy calling into Hays Travel in Dundee as a lot of the staff are long term and always remember us with a nice catch up. Sophie was so helpful in finding the right area and apartment in La... See more

Company replied


Company details

  1. #21 of 205 best companies in Travel agent
  2. #8 of 37 best companies in Cruise agency
  3. #7 of 52 best companies in Cruise Travel Agency
  4. #4 of 34 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #9 of 100 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 22 City Square, DD1 3BZ, Dundee, United Kingdom

  • 01382677852

4.9

Excellent

TrustScore 5 out of 5

3k reviews

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4.9

All reviews

(2,684)

123,986 reviews in the last 12 months

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Rated 5 out of 5 stars

Another great experience at Hays !!!

Another great experience at Hays Dundee. Met with Sandra to look at options for a holiday next May. Sandra took her time to look at what was available. I decided to return to a hotel that Sandra recommended last year. Sandra gave me a quote and I left the shop with no pressure to buy the holiday. I did go back minutes later after phoning my husband who confirmed what a great holiday we had in Corfu last year. Booked it with help from her apprentice Erin who was really polite and professional 😀. Sandra service as usual was delivered with great professionalism, knowledge and friendliness. She is so customer focused. Great to book holidays with her and I will continue to do so.

22 August 2026
Rated 5 out of 5 stars

I went to hays with a holiday I had…

I went to hays with a holiday I had been looking at online. I was able to get my holiday and at the same on line price. I feel more secure booking holidays with Hays as you can go in at anytime with any question and know you will get a great service. I always book with hays for best price and service. All staff are very professional and listen to what your needs are. Well done

18 August 2026
Rated 5 out of 5 stars

Lovely Erin was so helpful especially…

Lovely Erin was so helpful especially as we had no idea where we wanted to go!! She managed to find a great last minute deal.

17 August 2026
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Reply from Hays Travel - Dundee

Hello,

Thank you for taking the time to leave this lovely review for Erin ,I will be sure to pass this onto her.

If you need anything else please do let us know.

Gill & Hays Travel Dundee

Rated 5 out of 5 stars

Elise was very helpful

Elise was very helpful . She gave very useful advice and was comprehensive in all the information she gave us. She has a very pleasant manner and made our booking experience enjoyable.

14 August 2026
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Reply from Hays Travel - Dundee

Hello Aileen,

Thank you for taking the time to leave this lovely review for Elise ,I will be sure to pass this onto her.

If you need anything else please do let us know.

Gill & Hays Travel Dundee

Rated 5 out of 5 stars

Elise was brilliant

Elise was brilliant. Welcoming, professional, friendly and very knowledgeable.

13 August 2026
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Reply from Hays Travel - Dundee

Hello Gillian,

Thank you for taking the time to leave this lovely review for Elise ,I will be sure to pass this onto her.

If you need anything else please do let us know.

Gill & Hays Travel Dundee

Rated 5 out of 5 stars

Xmas crusie

We came into the store on monday 10th of august to enqiure about a christmas crusie i told the guy we would think about it as i had to speak to the family told him not to go forward with it but when we made up our mind we went back to the store low and behold he put it on the computer so Sandra and Jill helped us to pick the cruise and cabin the sevice from these 2 girl are next to none they are so helpfull and profreshional thank you once again Sandra and jill.

13 August 2026
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Reply from Hays Travel - Dundee

Hello Mr & Mrs Lunan ,

Thank you for taking the time to leave this lovely review for Gill & Sandra ,I will be sure to pass this onto them.

If you need anything else please do let us know.

Sophie & Hays Travel Dundee

Rated 5 out of 5 stars

Overall service

As usual service excellent. Will keep on using Hays Traval for all holidays. Cannot fault the staff.

12 August 2026
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Reply from Hays Travel - Dundee

Hello Mr Mulligan ,

Thank you for taking the time to leave this lovely review.

If you need anything else please do let us know.

Gill & Hays Travel Dundee

Rated 5 out of 5 stars

We always enjoy calling into Hays…

We always enjoy calling into Hays Travel in Dundee as a lot of the staff are long term and always remember us with a nice catch up.
Sophie was so helpful in finding the right area and apartment in Lanzarote.

13 August 2026
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Reply from Hays Travel - Dundee

Hello Linda ,

Thank you for taking the time to leave this lovely review for Sophie ,I will be sure to pass this onto her.

If you need anything else please do let us know.

Gill & Hays Travel Dundee

Rated 4 out of 5 stars

Sandra was amazing it was me and my…

Sandra was amazing it was me and my friend first time in hays to book hoilday for next year , Sandra went through every thing with us , she manage to get us great houlday for next year

13 August 2026
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Reply from Hays Travel - Dundee

Hello Marie ,

Thank you for taking the time to leave this lovely review for Sandra ,I will be sure to pass this onto her.

If you need anything else please do let us know.

Gill & Hays Travel Dundee

Rated 5 out of 5 stars

Sorry being late with this

Sorry being late with this. The travel agent we saw last week for information and book a holiday was absolutely great. He explained everything we were wanting to know. He also book a holiday for us. This was a great service.

5 August 2026
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Reply from Hays Travel - Dundee

Hello Edward ,

Thank you for taking the time to leave this lovely review for Andrew ,I will be sure to pass this onto him.

If you need anything else please do let us know.

Gill & Hays Travel Dundee

Rated 5 out of 5 stars

The best travel agent in my opinion…

It's always a pleasure to go into Hays Dundee. The staff remember me and always make me feel welcome. Sophie was brilliant as always - we found my next holiday really quickly - counting down the days already! I require special assistance when travelling and its always sorted out for me with no issues. I will book all my future holidays with Hays Dundee.

12 August 2026
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Reply from Hays Travel - Dundee

Hello Linda,

Thank you for taking the time to leave this lovely review for Sophie ,I will be sure to pass this onto her.

If you need anything else please do let us know.

Gill & Hays Travel Dundee

Rated 5 out of 5 stars

From enquiring about a holiday &…

From enquiring about a holiday & booking it Great service by Sophie & Peter Thank You You Were Both Great

5 August 2026
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Reply from Hays Travel - Dundee

Hello Gavin,

Thank you for taking the time to leave this lovely review for Sophie & Peter, I will be sure to pass this onto them.

If you need anything else please do let us know.

Gill & Hays Travel Dundee

Rated 5 out of 5 stars

STRESS FREE

STRESS FREE, NO HASSLE EXPERIENCE
WELL DONE AGAIN SOPHIE

11 August 2026
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Reply from Hays Travel - Dundee

Hello Martin,

Thank you for taking the time to leave this lovely review for Sophie, I will be sure to pass this onto her.

If you need anything else please do let us know.

Gill & Hays Travel Dundee

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