I know Rhodes pretty well and was given a choice of bargain breaks to go on with an ex work colleague. I usually travel solo but on this occasion I was taking into account the needs of my travel compa... See more
Company replied
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See what reviewers are saying
The service you receive from all the staff at Hays travel has always been exceptional. There attention to detail when building your dream holiday is second to none. We had the privilege to have Sand... See more
Company replied
We popped in for a quick chat about a holiday on display in the window. Got the information we requested then made a booking to carry out the cruise 2027 for 4. Rebecca dealt with all of us in a pleas... See more
Company replied
As we always do we turned up with a complicated holiday plan, and as always we walked out an hour later with everything sorted perfectly and all the boxes ticked. Proper professional travel-agenting.... See more
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Company details
- #21 of 202 best companies in Travel agent
- #7 of 38 best companies in Cruise agency
- #10 of 52 best companies in Cruise Travel Agency
- #5 of 33 best companies in Cultural tours provider
- #4 of 32 best companies in Currency exchange service
- #9 of 95 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
22 City Square, DD1 3BZ, Dundee, United Kingdom
- 01382677852
4.9
Excellent
3k reviews
Asks customers to review
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Service is always good.We know Peter…
Service is always good.We know Peter and he knows us and knows where we like to go on holiday. It is so easy as I go online and when we go to book it is so straightforward.
6 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I know Rhodes pretty well and was given…
I know Rhodes pretty well and was given a choice of bargain breaks to go on with an ex work colleague. I usually travel solo but on this occasion I was taking into account the needs of my travel companion so wanted somewhere near to some traditional Greek restaurants etc and close to the beach . The breakfasts at the Orion hotel were absolutely fabulous and set us up for the day, I was blown away by the choices.
10 June 2026
Reply from Hays Travel - Dundee
Hello Virginia,
Thank you for taking the time to leave this lovely review for Rebecca, I will be sure to pass this onto her.
If you need anything else please do let us know.
Sophie & Team Hays Travel Dundee
Reply from Hays Travel - Dundee
Hello John,
Thank you for taking the time to leave this lovely review for Rebecca, I will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
The advice given was helpful
The advice given was helpful. The efforts to find the right approach and package were well made.
1 July 2026
Reply from Hays Travel - Dundee
Hello Keith,
Thank you for taking the time to leave this lovely review for Peter, I will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
The agent Sandra was very helpful…
The agent Sandra was very helpful friendly and cheerful.give her 10/10.
2 July 2026
Reply from Hays Travel - Dundee
Hello Stuart,
Thank you for taking the time to leave this lovely review for Sandra, I will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
We had the best experience booking our…
We had the best experience booking our holiday. Sandra was so helpful and went above and beyond helping. Would totally recommend
2 July 2026
Reply from Hays Travel - Dundee
Hello Fiona,
Thank you for taking the time to leave this lovely review for Sandra, I will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
Thank you so much Sandra ✨️ One phone…
Thank you so much Sandra ✨️ One phone call to her and our holiday was Booked with ease everything we wanted for our holiday ❤️
Thank you 😊
2 July 2026
Reply from Hays Travel - Dundee
Hello Mrs Warden,
Thank you for taking the time to leave this lovely review for Sandra, I will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
Great Service
Friendly staff and an easy booking experience. So much easier than online companies.
2 July 2026
Reply from Hays Travel - Dundee
Hello,
Thank you for taking the time to leave this lovely review for Sandra, I will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
Popped in for a quick chat about…
Popped in for a quick chat about Barcelona city break. Within 15 minutes we were booked up. Sandra was on the ball, offered good advice and friendly service as always that’s why we only go to Hays. Great team😊
Planning our next adventure and will be back. 👍
2 July 2026
Reply from Hays Travel - Dundee
Hello Mr Jessop,
Thank you for taking the time to leave this lovely review for Sandra, I will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
Warm and friendly great knowledge Really appreciate her input …
Warm and friendly full of information great service
2 July 2026
Reply from Hays Travel - Dundee
Hello John,
Thank you for taking the time to leave this lovely review for Sandra, I will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
First Class service
23 June 2026
Reply from Hays Travel - Dundee
Hello Isabella,
Thank you for taking the time to leave this lovely review for Peter, I will be sure to pass this onto him. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
Cruise Booking
We popped in for a quick chat about a holiday on display in the window. Got the information we requested then made a booking to carry out the cruise 2027 for 4. Rebecca dealt with all of us in a pleasant manner and got the reservation completed. No issues at all.
30 June 2026
Reply from Hays Travel - Dundee
Hello Warren,
Thank you for taking the time to leave this lovely review for Rebecca, will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
Very good
Very friendly staff booking is very efficient and service 100% if there is a problem you are only a phone call away
29 June 2026
Reply from Hays Travel - Dundee
Hello,
Thank you for taking the time to leave this lovely review for Sandra, I will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
Always getca good sevice at hays i have…
Always getca good sevice at hays i have got to know the staff and they are very friendly
30 June 2026
Reply from Hays Travel - Dundee
Hello Kathleen,
Thank you for taking the time to leave this lovely review for Georgia, I will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
Staff were so helpful
Staff were so helpful. Took time to get the right holiday tailored for our wishes. Very friendly.
29 June 2026
Reply from Hays Travel - Dundee
Hello Fiona,
Thank you for taking the time to leave this lovely review for Andrew, I will be sure to pass this onto him. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
THe lady assistant Gill was very…
THe lady assistant Gill was very helpful and explained everything to me.
28 June 2026
Reply from Hays Travel - Dundee
Hello Ronald,
Thank you for taking the time to leave this lovely review for Gill, I will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
Reply from Hays Travel - Dundee
Hello Jim,
Thank you for taking the time to leave this lovely review for Sophie, I will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Gill & Team Hays Travel Dundee
Very helpful
Georgia was very helpful and patient with us we didn’t know what we wanted but she went through lots of options to give us plenty of choices and nothing was a bother
26 June 2026
Reply from Hays Travel - Dundee
Hello Ann Marie,
Thank you for taking the time to leave this lovely review for Georgia, I will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
service with a smile
21 June 2026
Reply from Hays Travel - Dundee
Hello Margo,
Thank you for taking the time to leave this lovely review for Sandra, I will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
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