As we had a problem with a previous booking we went in and saw Amanda She was so helpful and went out of her way to find us somewhere that suited us in a holiday All booked and very happy. Thank... See more
Company replied
Location
Switch locationUnit 12, Nicholas Way, The Quadrant Shopping Centre, LU5 4RH Dunstable, Bedfordshire, GB
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I recently contacted the Dunstable branch and was blown away by the service. Amanda was incredibly patient and really took the time to understand exactly what we needed. They didn't just find us a hol... See more
Company replied
We travelled from Witney to Dunstable to see James our trusted travel agent for over two years. He has always found us the right holiday by listening to us and it doesn’t matter how long it takes he’s... See more
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Our first time coming to Hayes to book a holiday. What a great experience from my phone enquiry to booking. James (Dunstable store) & Louise were very helpful. Going over & beyond. And trust... See more
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Company details
- #22 of 202 best companies in Travel agent
- #8 of 38 best companies in Cruise agency
- #10 of 52 best companies in Cruise Travel Agency
- #6 of 33 best companies in Cultural tours provider
- #4 of 32 best companies in Currency exchange service
- #10 of 95 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 12, Nicholas Way, The Quadrant Shopping Centre, LU5 4RH, Dunstable, Bedfordshire, United Kingdom
- 01582809875
4.8
Excellent
93 reviews
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Reply from Hays Travel - Dunstable
Thank you for your kind review and for booking with us! I hope you have a lovely time! Louise :)
Very happy
As we had a problem with a previous booking we went in and saw Amanda
She was so helpful and went out of her way to find us somewhere that suited us in a holiday
All booked and very happy. Thank you Amanda
2 July 2026
Reply from Hays Travel - Dunstable
Thank you for the 5* review.
I am so glad that I was able to find you a holiday that suits. I look forward to hearing all about it :-)
Amanda
Reply from Hays Travel - Dunstable
Good Afternoon Martin & Karen.
It was a pleasure in helping you.
Amanda
Five star service very helpful with…
Five star service very helpful with booking four of us to Bali very professional will definitely be booking with them again
24 June 2026
Reply from Hays Travel - Dunstable
Hi Ann, Thank you so much for your kind review. It was my pleasure booking your holiday to Bali and I can't wait to hear all about it! Louise
Was relaxed easy and efficient
Was relaxed easy and efficient. Friendly staff who were helpful and knowledgeable
21 June 2026
Reply from Hays Travel - Dunstable
Good morning Donna, Thank you for your review. It was a pleasure in helping you find your holiday.
Amanda :-)
Kimberly was very helpful when we…
Kimberly was very helpful when we visited Hays travel.
6 June 2026
Reply from Hays Travel - Dunstable
Thankyou for your lovely comment Pauline 😊
As we had never been abroad we were…
As we had never been abroad we were extremely nieve and new to it all.
The team at Dunstable were extremely patient, very helpful, kind and understanding.
10 June 2026
Reply from Hays Travel - Dunstable
Thank you so much for your kind review! It was my pleasure in finding you your holiday and I can't wait to hear all about it. Louise
Really informative and honest staff.
2 June 2026
Reply from Hays Travel - Dunstable
Good Morning,
Thank you for your review.
It was a pleasure in assisting you.
James
Reply from Hays Travel - Dunstable
Thank you for the review Jennifer. It was my please in helping you with your booking.
Amanda
support was great
Jame's not only helped with my booking but also showed and supported me with the information I needed for an onward train journey
28 May 2026
Reply from Hays Travel - Dunstable
Thank you for booking with us and for your kind review. I'm glad i could help and I hope you have a fab time! James :)
Amanda was very friendly and helpful…
Amanda was very friendly and helpful and made our booking experience easy. Patient and attentive.
21 May 2026
Reply from Hays Travel - Dunstable
Thank you for booking with us and your kind review! I hope you have a fab time! Amanda :)
Excellent service, thank you
James was so helpful, listened to what we wanted, found the best deals for us and made special requests on our behalf.
10 May 2026
Reply from Hays Travel - Dunstable
Thank you so much for your kind review! I hope you have a fab time! James :)
Our first booking holiday with Hays…
Our first booking holiday with Hays Travel. Very helpful
nothing was too much trouble, just hope the holiday itself is as good as the booking arrangements.
26 April 2026
Reply from Hays Travel - Dunstable
Thankyou so much for leaving the review Mr Mayhew, Glad we could assist you in your travel needs. Kind regards
Kimberley
Book a holiday…
I found them very helpful and booked the holiday that we wanted, they took the time to explain and go through every thing which gives you peace of mind. Any one looking for a holiday should pay them a visit.
5 May 2026
Reply from Hays Travel - Dunstable
Thank you for your kind words and for booking with us again! I hope you have a fab time! Louise :)
Exceptional service from Amanda!
I recently contacted the Dunstable branch and was blown away by the service. Amanda was incredibly patient and really took the time to understand exactly what we needed. They didn't just find us a holiday; they found us the right holiday at a price that beat what I’d seen online. It’s rare to find such genuine care and expertise these days. Highly recommend!
26 April 2026
Reply from Hays Travel - Dunstable
Thank you for your lovely review and for booking with us! It was lovely to meet you and I hope you have a fab holiday! Amanda :)
Staff were really helpful and…
Staff were really helpful and informative and organised all the paperwork whilst we were in the shop.
28 April 2026
Reply from Hays Travel - Dunstable
Thank you for your lovely review and for booking with us! We hope you have a fab time away! James :)
Excellent service by friendly and…
Excellent service by friendly and helpful staff James.
28 April 2026
Reply from Hays Travel - Dunstable
Thank you for your lovely review and for booking with us! We hope you have a fab time! James :)
Quality amazing Team
James and his team provided an excellent customer experience from start to finish. Louise, from the customer service team, was especially friendly and approachable, making the whole process smooth and enjoyable.
James is incredibly knowledgeable about cruises and speaks with genuine passion, which really shows in the way he advises customers. He takes the time to explain options clearly and offers honest, sincere guidance without any pressure.
Overall, the team is professional, helpful, and truly customer-focused. Their honest approach and willingness to go the extra mile made a big difference. I would highly recommend them to anyone looking for reliable and trustworthy cruise advice.
17 April 2026
Reply from Hays Travel - Dunstable
Thank you so much for your kind feedback. I'm happy to hear that you had such a positive experience with the team.
I'll be sure to pass on your lovely comments to Louise - she’ll be thrilled to hear that her friendly and approachable manner helped make the process smooth and enjoyable for you.
James :)
Very personable
Very patient, listened carefully to my requests and interests to help me find a great trip.
13 April 2026
Reply from Hays Travel - Dunstable
Thank you for your lovely review.
I hope i can help with any future plans to travel
Vicky
As always the staff were very friendly…
As always the staff were very friendly and helpful, and we booked a lovely little getaway. Thank you Hays Travel!
5 April 2026
Reply from Hays Travel - Dunstable
Thanks for the kind review, i hope you have a fab girls trip. :-)
Vicky
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