I contacted Hays Gosport as I needed a last minute flight to Australia, which required me to be on the same flights as my husband. Emma-Grace was fantastic in obtaining the flight quotes and getting... See more
Company replied
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Katie was polite,efficient and knowledgeable.she navigated her way through the various forms with ease which made for an excellent customer experience! Thankyou for your time and effort. Andy.
Company replied
The staff were really friendly and explained everything as we were going through the process. Nothing seemed to be to much trouble for Emma Grace. She was so reassuring when I said it was our first co... See more
Company replied
Booked our second cruise with Fred Olsen the day after we got back off the first one! Emma Grace at the Gosport branch already knew most of our ‘wants’ and quickly came back with a suitable cabin at a... See more
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Company details
- #20 of 203 best companies in Travel agent
- #7 of 39 best companies in Cruise agency
- #8 of 53 best companies in Cruise Travel Agency
- #3 of 33 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #9 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
62 High Street, PO12 1DR, Gosport, United Kingdom
- 02392 989782
4.9
Excellent
730 reviews
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Excellent customer service
Excellent customer service. The staff were helpful and very good at what they do, a credit to your company.
2 August 2026
Reply from Hays Travel - Gosport
Thank you for the review, it was a pleasure to book your trip! :)
Staff are very helpful and it suits us…
Staff are very helpful and it suits us to be able to pay fortnightly.
2 August 2026
Reply from Hays Travel - Gosport
Thank you for the review, it was a pleasure to book your trip! :)
Reply from Hays Travel - Gosport
Thank you for your lovely review and for booking with me! It was a pleasure! Emma-Grace :)
Cunard booking.
Katie was polite,efficient and knowledgeable.she navigated her way through the various forms with ease which made for an excellent customer experience! Thankyou for your time and effort. Andy.
31 July 2026
Reply from Hays Travel - Gosport
Thank you for leaving such a lovely review! Always happy to help & I hope you all have an amazing time away! :)
Reply from Hays Travel - Gosport
Thank you for the positive feedback :)
I contacted Hays Gosport as I needed a…
I contacted Hays Gosport as I needed a last minute flight to Australia, which required me to be on the same flights as my husband. Emma-Grace was fantastic in obtaining the flight quotes and getting it booked as quickly as possible in order for us to be able to travel together.
7 August 2026
Reply from Hays Travel - Gosport
Thanks for your review! Thank you for booking with me and glad we managed to get something sorted for you. It was a pleasure! Emma-Grace :)
Reply from Hays Travel - Gosport
Thank you for your review and for booking with me! It was lovely to get your holiday booked for you! Emma-Grace :)
Very helpful knowledgeable and patient…
Very helpful knowledgeable and patient assistant
6 August 2026
Reply from Hays Travel - Gosport
Thank you for the lovely review I am sure you will have a wonderful time on your Cruise - Kind regards Christina
Absolutely fantastic service from start…
Absolutely fantastic service from start to
Finish
4 August 2026
Reply from Hays Travel - Gosport
Thank you for leaving a lovely review!
Emma was amazing
Emma was amazing, she listened to what we wanted and she delivered. Very happy.
2 August 2026
Reply from Hays Travel - Gosport
Thank you for such a lovely review and for booking your holiday with me! - Emma-Grace :)
Reply from Hays Travel - Gosport
Thank you for leaving a lovely review!
Very helpful and always friendly
31 July 2026
Reply from Hays Travel - Gosport
Thank you for leaving a lovely review!
Great staff member really helpful…
Great staff member really helpful answered all my questions
24 July 2026
Reply from Hays Travel - Gosport
Thank you for the lovely review- I hope you're looking forward to your holiday! Emma, Hays Gosport :)
Well I stay in Scotland I had been in…
Well I stay in Scotland I had been in the Ayr store with my mother and to be honest that wasn't a good experience sorry my mum actually fell asleep now I'm Scottish and I couldn't make a word coming out her mouth she was very slang spoken not being a snob but subtitles would fail to pick up what was being said .so roll on few weeks seen your advert on tik tok an amazing deal I got a call from Chloe who I would just like to say was exceptional couldn't of asked for more she was in the Gosport store in England
31 July 2026
Reply from Hays Travel - Gosport
Thank you for your feedback.
We’re truly sorry to hear your experience in Ayr didn’t meet expectations – your comments have been passed onto the branch. We’re also delighted to hear that Chloe in our Gosport branch turned things around and provided exceptional service. Your kind words will certainly be passed on to her!
Thank you for choosing Hays Travel, and we look forward to helping you again in future.
Reply from Hays Travel - Gosport
Thank you for the review! It was a pleasure to book your trip :)
I would of give 4
I would of give 5 , I have to give 4.
Reason being I asked for a price match on what I saw on Easyjet Holidays App.
At first the price match wasn't given.
Then eventually the lady at Hays Travel Gosport gave me the price match with a travel Insurance as extra payment which is understandable fine to pay for.
On the other hand the lady at Hays Travel was fast at getting my deal done from making sure I got the easyjet flight times and seat section I wanted.
Also got the hotel dates I wanted , so overall it was a ok experience minus the original price Hays Travel were mentioning that was more than I wanted to pay before the price dropped to the price match.
28 July 2026
Reply from Hays Travel - Gosport
Thank you for taking the time to leave us your review, Shaun.
We're really pleased to hear that our Gosport team was able to secure the holiday you wanted, including your preferred flight times, seats, and hotel dates. We're also glad we were able to confirm the holiday at the price agreed and you were happy with.
We appreciate your feedback regarding the initial pricing discussion. Price matches can sometimes require verification before they can be approved, and we're grateful for your patience while we worked through this for you.
Thank you again for choosing Hays Travel. We hope you have a fantastic holiday, and we look forward to helping you with your next trip!
Reply from Hays Travel - Gosport
Thank you for your review, it was a pleasure to book your trip! :)
Always use Gosport Hays Travel
Always use Gosport Hays Travel. Very easy to book with them great team.
19 July 2026
Reply from Hays Travel - Gosport
Thank you for the review, it was a pleasure to book your trip! :)
I received great assistance despite my…
I received great assistance despite my many difficult requests I was grateful for the time taken to reach a successful booking thankyou
23 July 2026
Reply from Hays Travel - Gosport
Thankyou so much for your lovely review :-)
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