Amy in the Paragon Street branch was so helpful and accommodating. This was not a straightforward booking with many specific things I wanted. Nothing was too much trouble.
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Elizabeth was brilliant she found us a great holiday at a great price. We have booked a few holidays with Hays and all the staff are so professional, polite and cant do enough for you, thats why we ke... See more
We went into the Hull store and sat with Emillie, she has been absolutely amazing, helped us with all our questions and queries. It was the smoothest we have booked a holiday and this one is very spec... See more
Company replied
My wife and I visited the Hull city centre shop for a general enquiry regarding a cruise. We have been on many holidays around the world, but never been on a cruise. We were dealt with by Emille, who... See more
Company replied
Company details
- #21 of 202 best companies in Travel agent
- #7 of 38 best companies in Cruise agency
- #10 of 52 best companies in Cruise Travel Agency
- #5 of 33 best companies in Cultural tours provider
- #4 of 32 best companies in Currency exchange service
- #9 of 95 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
38-40 Paragon Street, HU1 3ND, Hull, United Kingdom
- 01482534923
4.9
Excellent
772 reviews
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Reply from Hays Travel - Hull
Thank you for your lovely review :)
Wonderful Amy
Amy in the Paragon Street branch was so helpful and accommodating. This was not a straightforward booking with many specific things I wanted. Nothing was too much trouble.
2 July 2026
nothing was to much trouble printed our…
nothing was to much trouble printed our passes booked car park for us the service was first class
29 June 2026
Excellent service from the girls in…
Excellent service from the girls in Hull town centre
21 June 2026
Nieve hope I've spent her name right
Nieve hope I've spent her name right. Was extremely helpfull 2nd time used nieve and the girls. And will continue thank you
18 June 2026
Reply from Hays Travel - Hull
Thank you for your lovely review! We appreciate your continued support and kind words and we are always happy to help. Hays :)
The person who dealt with me was very…
The person who dealt with me was very accommodating and so nice. It was as easy an experience, as the 1st holiday I booked with you.
22 May 2026
Reply from Hays Travel - Hull
Hello, we're so pleased you had an easy and pleasant experience booking your holiday with us! Thank you for your kind words. Hays Travel
Elizabeth was brilliant she found us a…
Elizabeth was brilliant she found us a great holiday at a great price. We have booked a few holidays with Hays and all the staff are so professional, polite and cant do enough for you, thats why we keep coming back.
15 June 2026
Lizzie was so helpful sorted out our…
Lizzie was so helpful sorted out our total holiday,insurance and parking
16 June 2026
Reply from Hays Travel - Hull
Thank you for leaving a lovely review, we're so glad we could assist with your holiday, insurance, and parking needs! Thank you, Hays
We always get good service from all the…
We always get good service from all the staff from the shop we go into,thats why we always go to the same shop.They help us with all the questions we have, very caring and if we dont understand they will repeat it so we do understand.
18 June 2026
Reply from Hays Travel - Hull
Thank you for leaving an a amazing review Carole! We are so happy to have helped you with your holidays. - Hays :)
Emilie has been fantastic
Emilie has been fantastic. This is the second cruise we have booked via Hays Travel of Hull and cannot fault the service. Thank you Emilie ❤️
17 June 2026
My experience was amazing
My experience was amazing
The travel agent was not pushy she was very helpful in finding us the perfect hoilday for our family needs
14 June 2026
Amazing from start to end
Amazing from start to end , emillie was so helpful and friendly . Absolute pleasure
16 June 2026
I Spoke To Emily In Store Yesterday We…
I Spoke To Emily In Store Yesterday We Have Many Cruises Booked With Hays In Paragon Square In Hull And The Service Is Always First Class Emily Went Through Our Cruise Portfolio Took Notes Helped With Any Queries And Also Priced Other Cruises To In Which We Booked Another The Service Was 5 Star
13 June 2026
Amy the travel sgent eent through…
Amy the travel sgent eent through everything with us to mske sure we got the holiday we required.
6 June 2026
Reply from Hays Travel - Hull
Thank you so much for your amazing review Meryl :) Amy
Both Neve and Rosie were knowledgeable…
Both Neve and Rosie were knowledgeable and helpful
1 June 2026
Reply from Hays Travel - Hull
Thankyou Mandy for leaving us a review! We really appreciate this and we can't wait to help you again in the future!:)
Reply from Hays Travel - Hull
Thankyou Leanne for your lovely review, and choosing us!:)
Reply from Hays Travel - Hull
Thank you for your lovely review John- it was a pleasure to book your holiday :) Amy
The staff are amazingly helpful better…
The staff are amazingly helpful better still knowledgeable. Love Hays travel I would never use anyone else.
31 May 2026
Reply from Hays Travel - Hull
Thank you for your amazing review - thank you for choosing us to book your next adventure, we really appreciate your custom :)
Reply from Hays Travel - Hull
Thank you very much for your lovely review - we really appreciate your kind words :)
Hull Store - Visit / 5 Star!
We went into the Hull store and sat with Emillie, she has been absolutely amazing, helped us with all our questions and queries. It was the smoothest we have booked a holiday and this one is very special because it's our honeymoon. So thank you Hays Travel for helping us with this!
22 May 2026
Reply from Hays Travel - Hull
Thank you so much Sophie for your amazing review- your honeymoon is going to be fabulous and I really appreciate you picking me to book this for you! I cannot wait to see your pictures :) Emillie
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