Great service from Helen at Hays in Hyde. She gave us lots of information about our holiday destination and efficiently booked our holiday for us. This is a repeat booking because we get such great... See more
Company replied
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Great service from Helen at Hays in Hyde. She gave us lots of information about our holiday destination and efficiently booked our holiday for us. This is a repeat booking because we get such great... See more
Company replied
I found the whole booking experience really good, the agent was friendly and helpful. This is the first time I have used Hays Travel, and would definitely use them again.
Company replied
We went in to book a cruise for 2027 for a celebration. Didn't really know what we wanted . But Helen was great she talked us through our options and budget finding us our perfect cruise. She was ve... See more
Company replied
The travel agent was very helpful when my wife and I said we like to get a short break to Krakow for Christmas market, made sure of date so break would be ok. Holiday transfer hotel flights and lug... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
34 Market Place, SK14 2QU, Hyde, United Kingdom
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I found the whole booking experience really good, the agent was friendly and helpful. This is the first time I have used Hays Travel, and would definitely use them again.

Reply from Hays Travel - Hyde
Very helpful and knowledgeable agent, highly recommend

Reply from Hays Travel - Hyde
Really well looked after, explains everything we needed to know, extremely helpful.

Reply from Hays Travel - Hyde
Great service from Helen at Hays in Hyde. She gave us lots of information about our holiday destination and efficiently booked our holiday for us.
This is a repeat booking because we get such great service from Hays in Hyde.

Reply from Hays Travel - Hyde

Reply from Hays Travel - Hyde
As we are not tech savvy, the person who was dealing with us, was a great help took us through everything step by step and printed out all that we needed. It was peace of mind and helpful.

Reply from Hays Travel - Hyde
Friendly and knowledgeable staff. Easy booking process, and a slightly cheaper price than online!

Reply from Hays Travel - Hyde
Brilliant staff, made us feel confident,
It was a pleasure to book with them

Reply from Hays Travel - Hyde
Had a wonderful time, the whole experience from booking holiday, to getting to my destination was great, hassel free, hays travel in hyde are friendly and polite team, I can always rely on them for help. Won't go anywhere else.

Reply from Hays Travel - Hyde
Helen and the team at the Hays Travel shop in Hyde are so professional in handling any inquiries about my holiday plans and booking processes.

Reply from Hays Travel - Hyde
Very helpful and knowledgeable. Sorted out our holiday efficiently.

Reply from Hays Travel - Hyde
We went in to book a cruise for 2027 for a celebration. Didn't really know what we wanted . But Helen was great she talked us through our options and budget finding us our perfect cruise. She was very knowledgeable and personable making our experience relaxing and pleasant. We always book our holidays at Hays Hyde branch as we prefer the personal touch rather than online . Always have a good experience at this branch .

Reply from Hays Travel - Hyde
Friendly and cheerful staff, offered refreshments.Hays travel is the first we go to when looking at holidays.

Reply from Hays Travel - Hyde
The lady that delt with us was fantastic not been on holiday for a long time
She was excellent Thanks

Reply from Hays Travel - Hyde
Very easy to book my holidays, nice staff, and I even had a coffee made for me.

Reply from Hays Travel - Hyde
I have used Hays before - they all ways provide great service and always go the extra mile to help. go in and see them they will always help .

Reply from Hays Travel - Hyde
As always the staff are very friendly and helpful in choosing a holiday experience. Making suggestions where appropriate.

Reply from Hays Travel - Hyde
Very helpful and polite, pleasant young lady who helped us book our holiday.

Reply from Hays Travel - Hyde
Eve at Hyde branch was lovely. Very friendly… helped with all my enquiries. Got me the best deal and nothing was too much trouble. Helped me with a few other things after I’d booked. All the staff were friendly and chatty. Made you feel comfortable and very welcome. Fantastic service from all the staff. Thank you all x

Reply from Hays Travel - Hyde
Helpful staff, listened to what i requested for my holiday,then took time to find what i wanted.The most important part for me was the honesty about any problems regarding the hotel i had chosen.i.e. building work and noise levels before i made my decision to book. Staff with smiley faces! Will definitely use them again. Thank You !

Reply from Hays Travel - Hyde
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