Jack was great to deal with - 2nd time booking a holiday with Jack, easy exchange from the get go had all the information for the booking process, super helpful and made the choice extremely easy t... See more
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From the get go Jack knew exactly how to find us our dream last minute getaway. We gave him our wants and needs and he took them to plan our perfect holiday. Jack is professional but also adds that ad... See more
Company replied
I book 6 holidays a year with Jack, nothings ever a bother to him. Always at the other end of the phone day or night from the minute you book till you return. Look forward to continue working with Jac... See more
Company replied
Couldn’t recommend Jack enough!! Sorted me and my partners holiday to Dominican Republic and made everything stress free for us. He went over and above to communicate with us making sure we made our... See more
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Company details
- #20 of 202 best companies in Travel agent
- #7 of 39 best companies in Cruise agency
- #8 of 53 best companies in Cruise Travel Agency
- #3 of 33 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 98 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Jack Tinkler, ML2, Wishaw, United Kingdom
- 1228264666
4.9
Excellent
106 reviews
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Jack is the best agent about -
Jack was great to deal with - 2nd time booking a holiday with Jack, easy exchange from the get go had all the information for the booking process, super helpful and made the choice extremely easy to make. Messaged him Wednesday with all our needs and had the holiday booked within 24hrs.
Very knowledgeable about to hotels and guided us to the best option for us
30 July 2026
Jack sorted everything for me going…
Jack sorted everything for me going back to Ibiza great service
16 July 2026
Jack has been incredible once again
Jack has been incredible once again , as long as he works there we will always book through Hays Travel
3 June 2026
Jack was exceptional throughout the…
Jack was exceptional throughout the process , helpful patient & extremely knowledgable on hotel , resort etc
2 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I book 6 holidays a year with Jack
I book 6 holidays a year with Jack, nothings ever a bother to him. Always at the other end of the phone day or night from the minute you book till you return. Look forward to continue working with Jack this year to book the rest of my 2027 holidays. (2 already booked). Professional, personal touch you don’t clicking book online.
24 February 2026
Reply from Hays Travel - Jack Tinkler
Thanks so much for leaving a review Robert, and thanks for trusting me with all your holiday plans, and you're absolutely right - I'd much rather help anytime than someone book online and have nowhere to go with questions!
If I can be of any assistance between now and when you go, please don’t hesitate to contact me on 01228 264666 or 01698 616057
Jack Tinkler at Hays Travel
Jack is just great
Jack is just great, so efficient and helpful. He sorted our holiday and is there for any questions we might have. Great to have someone trusted, knowledgeable and patient organising it all for me.
4 February 2026
Reply from Hays Travel - Jack Tinkler
Thanks for the review Clare - your comments are very kind and appreciated!
If I can be of any assistance between now and when you go, please don’t hesitate to contact me on 01228 264666 or 01698 616057
Jack Tinkler at Hays Travel
Jack is so easy to deal with
Jack is so easy to deal with. Not restricted to office hours and easily contactable. He has booked so many holidays for us he knows what we are looking for. Wouldn’t book a holiday any other way!
4 February 2026
Reply from Hays Travel - Jack Tinkler
They're going to start thinking I'm paying you to leave these reviews Karen, but thank you, as always, for trusting me!
If I can be of any assistance between now and when you go, please don’t hesitate to contact me on 01228 264666 or 01698 616057
Jack Tinkler at Hays Travel
Amazing service
Amazing service. Couldn’t have been any better. Thank you so much Jack. You were on it as soon as I asked questions, finding us the best price and giving us lots of options. Thanks again ⭐️⭐️⭐️⭐️⭐️
24 January 2026
Reply from Hays Travel - Jack Tinkler
Thanks so much for leaving a review Hannah, you'll have a great time!
If I can be of any assistance between now and when you go, please don’t hesitate to contact me on 01228 264666 or 01698 616057
Jack Tinkler at Hays Travel
I told jack what i wanted
I told jack what i wanted , he done the rest , great service great communication
24 January 2026
Reply from Hays Travel - Jack Tinkler
Thanks so much for leaving a review Stephen!
What a surprise it'll be 🎉
If I can be of any assistance between now and when you go, please don’t hesitate to contact me on 01228 264666 or 01698 616057
Jack Tinkler at Hays Travel
Jack has made my my dreams come true…
Jack has made my my dreams come true helping us get the best holiday couldn’t be any happier
4 January 2026
Reply from Hays Travel - Jack Tinkler
Awww Macey! That's lovely, and you're going to have the best time! I can't wait for you to go and to hear all about it!
If I can be of any assistance between now and when you go, please don’t hesitate to contact me on 01228 264666 or 01698 616057
Jack Tinkler at Hays Travel
Very quick response to any questions…
Very quick response to any questions set up our holiday with no issues at all thanks Jack for all your help
23 October 2025
Reply from Hays Travel - Jack Tinkler
Thanks so much for leaving a review Diane!
If I can be of any assistance between now and when you go, please don’t hesitate to contact me on 01228 264666 or 01698 616057
Jack Tinkler at Hays Travel
Have used hays travel a few times
Have used hays travel a few times, and always booked through jack, he is on the ball with everything, he’s helpful and friendly, and always available to answer any questions or queries
24 October 2025
Reply from Hays Travel - Jack Tinkler
Thanks so much for leaving a review Yvonne!
If I can be of any assistance between now and when you go, please don’t hesitate to contact me on 01228 264666 or 01698 616057
Jack Tinkler at Hays Travel
jack at hays travel was very good at…
jack at hays travel was very good at listening to what we needed and got it for us .. he was amazing
3 October 2025
Reply from Hays Travel - Jack Tinkler
Thanks so much for leaving another review Anne!
If I can be of any assistance between now and when you go, please don’t hesitate to contact me on 01228 264666 or 01698 616057
Jack Tinkler at Hays Travel
Great, helpful customer service
Jack very accommodating and very helpful. Responded to queries right away. Great to have him as our travel agent
2 October 2025
Reply from Hays Travel - Jack Tinkler
Thanks so much for leaving a review Lesley!
If I can be of any assistance between now and when you go, please don’t hesitate to contact me on 01228 264666 or 01698 616057
Jack Tinkler at Hays Travel
Very kind and helpful will use again…
Very kind and helpful will use again for future holidays
10 September 2025
Reply from Hays Travel - Jack Tinkler
Thanks so much for leaving a review Heather!
If I can be of any assistance between now and when you go, please don’t hesitate to contact me on 01228 264666 or 01698 616057
Jack Tinkler at Hays Travel
Quick response and listened to what we…
Quick response and listened to what we were looking for. Jack always delivers.
13 September 2025
Reply from Hays Travel - Jack Tinkler
Thanks again for leaving another review Iain, you're both a pleasure to work with!
If I can be of any assistance between now and when you go, please don’t hesitate to contact me on 01228 264666 or 01698 616057
Jack Tinkler at Hays Travel
Always go to Jack
Always go to Jack. He treats you as if you are his only customer. This is second holiday booked in last fortnight with him. He goes that extra mile to deliver exactly what you want. My wife and I recommend him to all our family and friends.
18 August 2025
Reply from Hays Travel - Jack Tinkler
Thanks for leaving another positive review both, your repeat custom is appreciated!
If I can be of any assistance between now and when you go, please don’t hesitate to contact me on 01228 264666 or 01698 616057
Jack Tinkler at Hays Travel
Exceptional service
Clarify needs of hoilday
Product knowledge
Professional and articulate phone manner explaining all that was required, enabling us to go ahead and book holiday .
28 June 2025
Reply from Hays Travel - Jack Tinkler
Thanks Caroline, really appreciate you leaving a review again!
If I can be of any assistance between now and when you go, please don’t hesitate to contact me on 01228 264666 or 01698 616057
Jack Tinkler at Hays Travel
Fantastic experience
Fantastic experience. Jack was very knowledgeable on hotels etc and gave excellent advice. The whole process was very easy. Will definitely book through Jack again.
10 June 2025
Reply from Hays Travel - Jack Tinkler
Aww thanks Vicki, you're going to have the best time at Disney, thanks again for reaching out and allowing me to help with this! Can't wait to see you all in your Disney ears!
If I can be of any assistance between now and when you go, please don’t hesitate to contact me on 01228 264666 or 01698 616057
Jack Tinkler at Hays Travel
5 star hotel by a 5 star travel agent
From the get go Jack knew exactly how to find us our dream last minute getaway. We gave him our wants and needs and he took them to plan our perfect holiday. Jack is professional but also adds that additional personal touch providing his own knowledge of areas, hotels and all inclusive packages. I cannot wait to experience our holiday and book the next big trip with our number one travel agent Jack!
16 June 2025
Reply from Hays Travel - Jack Tinkler
Thanks so much for leaving a review Nicole, it was a pleasure to assist you in finding this beautiful hotel and I can't wait to hear all about it.
If I can be of any assistance between now and when you go, please don’t hesitate to contact me on 01228 264666 or 01698 616057
Jack Tinkler at Hays Travel
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