Hays Travel - Kate Platts Reviews 

223
TrustScore 5 out of 5

4.9

Personal Travel Consultant Kate Platts, S71 Barnsley, GB


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Rated 5 out of 5 stars

This is the first time we have dealt with Hays and we couldn’t have asked for a more perfect service. Kate Platts is an absolute credit to this company. You really feel like you are the only customer,... See more

Rated 5 out of 5 stars

Kate made this holiday booking absolutely effortless. I gave her all the details and within hours I had the prices and options I needed to make a decision. Will definitely be using her again in the... See more

Rated 5 out of 5 stars

Just booked another holiday with Kate at Hays Travel and once again she’s been absolutely amazing. She always goes above and beyond to find exactly what we’re looking for and makes the whole process s... See more

Company replied

Rated 5 out of 5 stars

I have booked several holidays with Kate and will continue to do so.. Kate is very friendly and professional, always available for advice and reassurance making the process completely stress free.. th... See more


Company details

  1. #21 of 201 best companies in Travel agent
  2. #7 of 38 best companies in Cruise agency
  3. #9 of 53 best companies in Cruise Travel Agency
  4. #3 of 33 best companies in Cultural tours provider
  5. #3 of 32 best companies in Currency exchange service
  6. #8 of 97 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Kate Platts, S71, Barnsley, United Kingdom

  • 1226691853

4.9

Excellent

TrustScore 5 out of 5

223 reviews

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4.9

All reviews

(223)

125,851 reviews in the last 12 months

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Rated 5 out of 5 stars

Kate made this holiday booking effortless!

Kate made this holiday booking absolutely effortless. I gave her all the details and within hours I had the prices and options I needed to make a decision.
Will definitely be using her again in the future. Was brilliant with the comms and got me exactly what i needed!

21 July 2026
Rated 5 out of 5 stars

Holiday

I have booked several holidays with Kate and will continue to do so.. Kate is very friendly and professional, always available for advice and reassurance making the process completely stress free.. thank you Kate

14 July 2026
Rated 5 out of 5 stars

100% will use Hays again

This is the first time we have dealt with Hays and we couldn’t have asked for a more perfect service. Kate Platts is an absolute credit to this company. You really feel like you are the only customer, she definitely goes above and beyond. Got us an amazing price, her communication is unbelievable and we really feel safe with Hays. We 100% will always come back. Thank you Kate for booking our 2027 20th Anniversary holiday.

17 July 2026
Rated 5 out of 5 stars

Kate goes above and beyond to find your…

Kate goes above and beyond to find your perfect holiday,even after work hours she is a gem,thankyou Kate.xxx

31 May 2026
Hays Travel - Kate Platts logo

Reply from Hays Travel - Kate Platts

Aww your more than welcome Gail, i'm glad we finally got your dream holiday booked and you have something to look forward to xx

Rated 5 out of 5 stars

Always book with kate

Always book with kate. So easy no messing no hours of searching. Pleasure to book with everytime. Wouldn't book with anyone else now thankyou x

16 May 2026
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Reply from Hays Travel - Kate Platts

Thank you Dawn for booking another amazing holiday with me, we will have to re name you to Judith Chalmers soon lol x

Rated 5 out of 5 stars

Kate is the best at this field highly…

Kate is the best at this field highly recommend the best in the buisness 💯

28 May 2026
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Reply from Hays Travel - Kate Platts

Thank you Lee for choosing to book your holiday with me, and for taking the time to leave a review it really does mean the world :-) Have a fantastic holiday!!

Rated 5 out of 5 stars

Just booked another holiday with Kate…

Just booked another holiday with Kate at Hays Travel and once again she’s been absolutely amazing. She always goes above and beyond to find exactly what we’re looking for and makes the whole process so easy and stress-free. We’ve booked multiple holidays with her now and wouldn’t go anywhere else. Friendly, knowledgeable and genuinely cares about getting you the perfect trip. Can’t recommend her enough — thank you again Kate!

23 May 2026
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Reply from Hays Travel - Kate Platts

Thank you Ian & Sarah, i am so delighted to hear you had another amazing experience booking your holiday with me!. Thank you for your continued loyalty and kind words.

Kate x

Rated 5 out of 5 stars

Kate Platts was amazing

Kate Platts was amazing. She helped me chose the right place and hotel suitable for us. Polite and friendly throughout from the searching for the perfect hotel, payment and general chat about the place.
She made the whole process easy and was very professional.

Would 100% use kate again!

20 May 2026
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Reply from Hays Travel - Kate Platts

Thank you for sharing your wonderful feedback Danni! I truly appreciate your kind words. Have the best holiday guys!

kate

Rated 5 out of 5 stars

Using a personal Travel Consultant is my recommendation.

Kate is excellent at helping people to get the holiday
of their choice she is very supportive and has lots of patience.

7 May 2026
Hays Travel - Kate Platts logo

Reply from Hays Travel - Kate Platts

Thank you Jenny & Tony for your lovely review and for booking with Kate Platts at Hays Travel. Your continued support really does mean the world :-)

Rated 5 out of 5 stars

Not the first time booking with Kate…

Not the first time booking with Kate and not the last. She a credit to Hays. She is so helpful and patient with that husband of mine. Thank you.

19 April 2026
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Reply from Hays Travel - Kate Platts

Hahaha Emma that made me laugh!! Thank you both for your continued support, it really does mean the world :-)

Rated 5 out of 5 stars

Kate was very friendly and…

Kate was very friendly and knowledgeable with no pressure to book. Great experience

23 March 2026
Hays Travel - Kate Platts logo

Reply from Hays Travel - Kate Platts

Thank you Pauline for your kind words! I am so glad you had a great experience and was able to get your dream holiday booked. Any questions at all, please do not hesitate to get in touch :-)

Rated 5 out of 5 stars

Kate was very helpful in finding us the…

Kate was very helpful in finding us the right holiday. We went from looking for a week away to a trip to Disney Paris. Nothing was too much trouble and Kate found us a great package at the right price. It’s great that all we need to do is show up at the airport as all the work is done for us ie: checking in, boarding passes sent etc. it’s a super service and would highly recommend.

28 March 2026
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Reply from Hays Travel - Kate Platts

Thank you Helen for taking the time to leave such a lovely review. I am sorry its not the dream holiday we had originally planned for but i have no doubt you are all having the best time at Disney :-) p.s i will get you to Vietnam this year if i have to fly you there myself! haha

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