Joshua was so knowledgeable from start to finish. We definitely didn’t make things easy for him with all of our requests, but he took the time to understand exactly what we were looking for and fo... See more
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The Store manageress Katie is so knowledgeable about her job. We have booked many a holiday with her & it's always been a first class service, I wouldn't book anywhere else. Yours sincerely Mr Paul... See more
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Absolutely 1st class service from Claire over the phone & emails, matched our search on Jet2s app & so easy to book over the phone with just a few details to secure the live deal then went to Kirkham... See more
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Paige dealt with our holiday requirements- not made easy because of our specific requirements for three different couples! She set about meeting them, providing us with options and adjusting them unti... See more
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Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 35 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
4 Poulton Street, PR4 2AB, Kirkham, United Kingdom
- 01772970494
4.9
Excellent
350 reviews
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Very knowledgeable and helpful staff
23 August 2026
Reply from Hays Travel - Kirkham
Thank you for your wonderful review! We are so pleased to hear that our team provided you with excellent assistance. We truly appreciate your kind words.
Great service
30 August 2026
Reply from Hays Travel - Kirkham
Thank you for your wonderful feedback! We are so pleased to hear that you found our service great!
Reply from Hays Travel - Kirkham
Thank you for your wonderful feedback! We are so pleased to hear that you found our service professional and clear.
Very friendly helpful member of staff…
Very friendly helpful member of staff ,good advice and assistance ..
25 August 2026
Reply from Hays Travel - Kirkham
Thank you for your wonderful feedback! We are so pleased to hear that our team member was friendly and helpful, and provided good advice and assistance. We truly appreciate you taking the time to share this positive experience.
Kind Regards
Hays Travel Kirkham
Hays at Kirkham in Lancashire are…
Hays at Kirkham in Lancashire are always super-helpful and you always feel that you are getting a great deal from them. Very friendly too!
2 August 2026
Reply from Hays Travel - Kirkham
Hi Gill, Thank you for your fantastic review and continued loyalty! We are so pleased to hear that our team are always helpful and friendly!
The Store manageress Katie is so…
The Store manageress Katie is so knowledgeable about her job. We have booked many a holiday with her & it's always been a first class service, I wouldn't book anywhere else.
Yours sincerely Mr Paul Bradshaw
19 August 2026
Reply from Hays Travel - Kirkham
Denise and Paul, Thank you for your lovely review! We appreciate your loyalty. I look forward to helping you with many more holidays and welcoming you into branch soon :)
All of the staff at the Kirkham branch …
All of the staff at the Kirkham branch was amazing and I definitely recommend them all of the time
2 August 2026
Unprompted review
Reply from Hays Travel - Kirkham
Thank you for your wonderful feedback! We are so pleased to hear that our staff at the Kirkham branch were amazing. We truly appreciate your recommendation.
Kind Regards
Hays Travel Kirkham
Hays travel Kirkham
Kate at Hays Travel in Kirkham was very helpful and informarive when booking a holiday to Malta. The booking service and communication via emails was quick and straightforward.
7 August 2026
Reply from Hays Travel - Kirkham
Paul, Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you had such a positive experience booking your holiday with us. We hope you have a lovely holiday in Malta! :)
Josh pulled out all the stops for us
Josh pulled out all the stops for us. We wanted a last minute getaway at an affordable price and were delighted with the holiday he came up with, which met all our needs and more. THANK YOU!
9 August 2026
Reply from Hays Travel - Kirkham
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that we were able to find you the perfect last-minute getaway at a great price. We appreciate you taking the time to share your kind words.
Joshua is very knowledgeable
Joshua was so knowledgeable from start to finish. We definitely didn’t make things easy for him with all of our requests, but he took the time to understand exactly what we were looking for and found us our perfect trip.
His communication, both over the phone and in person, was second to none. He kept us updated throughout the whole process, answered every question we had, and made everything completely stress-free.
Thank you Joshua
4 August 2026
Unprompted review
Reply from Hays Travel - Kirkham
Thank you so much for your wonderful review! We are absolutely delighted to hear that you had such a positive experience. It's fantastic to know that our colleague's knowledge and communication made everything stress-free and that your perfect trip was found. We truly appreciate your kind words.
Joshua was very helpful
Joshua was very helpful and found me an ideal Holiday at a better price than i had expected, with some great flight Aircraft with Tui , easy and efficient booking , thanks
4 August 2026
Unprompted review
Reply from Hays Travel - Kirkham
john,
Thank you for your wonderful feedback! We are so pleased to hear that our colleague was very helpful in finding you an ideal holiday at a great price. We appreciate your kind words about the easy and efficient booking process.
Kate has been fantastic
Kate has been fantastic. She spent the time talking me through the different cruises, the different options and ways to make this holiday viable. A real asset to hays.
31 July 2026
Reply from Hays Travel - Kirkham
Hannah, Thank you for your fantastic review! We are so pleased to hear that our colleague was able to assist you in finding the perfect holiday and made the process so smooth. We truly appreciate your kind words.
Reply from Hays Travel - Kirkham
Thank you so much for your review! We're delighted to hear you received excellent service. It was a pleasure helping you with your travel plans, and we really appreciate you taking the time to leave us your feedback.
Reply from Hays Travel - Kirkham
Thank you for your wonderful review! We're so pleased to hear that our team provided you with excellent service, advice, and information.
I live in Lytham st Anne’s but I travel…
I live in Lytham st Anne’s but I travel to Kirkam I seem to get that little bit extra the staff are amazing and very helpful nothing is any trouble to them will always go to hays in kirkam. Kind regards s Williams
5 July 2026
Reply from Hays Travel - Kirkham
Hi Ste, We are so pleased to hear you have such a positive experience with our team and thank you for your loyal custom! You always make our day in branch :) P.S thanks for the gift :)
Sunshine here we come
Very good service from start to finish staff very helpful and knowledgeable we booked a brilliant holiday
7 May 2026
Reply from Hays Travel - Kirkham
Hi Bernie, Thank you for your wonderful feedback! We are so pleased to hear that our team was helpful and knowledgeable in booking your brilliant holiday. We hope you have an amazing trip!
Reply from Hays Travel - Kirkham
Thank you for your kind review! We're so pleased you found our team helpful.
We really appreciate your feedback and look forward to helping you with your next holiday.
Thanks,
Hays Travel team.
Kate is exceptional!
The entire experience was made enjoyable, easy and exciting and it was all because of Kate (Store Manager).
Kate is exceptional! Incredibly friendly, offers brilliant advice and makes sensible and thoughtful suggestions. She clearly knows her stuff too and is well travelled.
The level of detail and information that she provides in my opinion is above and beyond. So much so that we left feeling like there wasn’t a single question that we could think of that we’d potentially missed.
If you’re looking for a seamless, bespoke and personalised holiday booking, with the excitement of booking then you need to go and see Kate. We certainly will not book anywhere else or want to deal with anyone else. Kate will be getting all of our future business.
She is an absolute asset and credit to your company and one to be looked after!
Thanks again Kate. Mike and Emma.
24 June 2026
Reply from Hays Travel - Kirkham
Hi Mike and Emma, thank you for your kind words! It was a pleasure to book your holiday again and I am looking forward to welcoming you both into branch in the near future :) Kate
Excellent
Josh is a credit to Hays Travel, he took the time to search lots of places for us. He is knowledgable and well traveled himself which helped us choose our destination.
Thank you
21 June 2026
Reply from Hays Travel - Kirkham
Hi Kirsty, we are so pleased to hear about your positive experience with Josh. Thank you for your wonderful feedback!
Fabulous customer service and great deal!
I saw a holiday online and went to Hays in Kirkham who not only booked it for me but got a better deal!
I have booked through Hays in Kirkham previously and their excellent customer service guaranteed my return.
12 June 2026
Reply from Hays Travel - Kirkham
Hi Helen, Thank you for your wonderful review! We are so pleased we could find you a better deal and that our excellent service guaranteed your return. We look forward to welcoming you back into branch soon :)
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