THe staff, Dawn was polite, courteous, helpful and patient, nothing was too much for her. We were guided through the booking dealing with questions we that we would not have thought of. It was a won... See more
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Was really nervous as have only been abroad a few times, spoke to Ellie in the Leigh branch, told her what me and my daughter were looking for. She spent ages showing us different options, and explai... See more
Company replied
We always use Hayes Travel at Leigh to book our holidays and we have always had a Great experience with all the staff, Yana, Ellie, Paige, the new young lady with long blonde hair, sorry can't rememb... See more
Company replied
Very professionally dealt with over the telephone which resulted in me going ahead & booking my cruise . Very helpful staff & gave me the best price for my holiday .
Company details
- #21 of 201 best companies in Travel agent
- #7 of 38 best companies in Cruise agency
- #9 of 53 best companies in Cruise Travel Agency
- #3 of 33 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 97 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
35 Bradshaw Gate, WN7 4NB, Leigh, United Kingdom
- 01942419283
5.0
Excellent
992 reviews
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Helpful Hannah made it easy
Everything explained and Hannah even offered to do passport information upload and print boarding passes etc 28 days before for us which is helpful
28 July 2026
Very Knowledgeable staff
Very Knowledgeable staff, Yarna was very helpful and answered all questions.
Very happy customers
24 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
THe staff
THe staff, Dawn was polite, courteous, helpful and patient, nothing was too much for her. We were guided through the booking dealing with questions we that we would not have thought of.
It was a wonderful experience it was a pleasure not a chore and we will definitely use Hay's again. The service was outstanding.
22 July 2026
Reply from Hays Travel - Leigh
Thank you so much for the lovely comments, I really do appreciate it, I am sure you will have a wonderful time, Dawn
We had to wait for about 10 minutes as…
We had to wait for about 10 minutes as the girls were with someone. The girl who was behind to exchange came out to ask if we would like a drink while we waited as 1 staff was on lunch. We knew which hotel we wanted and roughly when we wanted to go. The young girl who saw to us was great. She got us good flight times and the best date. Highly recommend Hays Travel
24 July 2026
Always confident to book a holiday…
Always confident to book a holiday with the Leigh branch. Welcoming,pleasant and happy to help.
18 July 2026
Extremely Happy
From the moment I walked in the store in Leigh I was very impressed with how helpful Hannah and Dawn were in helping me find a suitable holiday. Hanna went above and beyond what I was expecting so I am happy to say that my future holiday requirements will certainly involve the assistance of Hannah and Dawn
22 July 2026
Reply from Hays Travel - Leigh
Thank you for your lovely review we really appreciate it :) We hope you have an amazing time and we can't wait to book your next trip x
Professional travel agent
Very professionally dealt with over the telephone which resulted in me going ahead & booking my cruise .
Very helpful staff & gave me the best price for my holiday .
14 July 2026
The member of staff was very pleasant
The member of staff was very pleasant, helpful and efficient. She went out of her way to find a holiday which suited our requirements
21 July 2026
Reply from Hays Travel - Leigh
Thank you for the lovely feedback, I am sure you will have a lovely time, Dawn
Your staff at Bradshawgate Leigh are so…
Your staff at Bradshawgate Leigh are so friendly and welcoming it’s like planning an holiday with family that’s why we keep going back look forward to seeing the girls
21 July 2026
Great customer service
Very helpful and knowledgeable, not rushed, very thorough with all information given. Excellent service from Yana.
19 July 2026
Reply from Hays Travel - Leigh
Thankyou for your kind review Michael. We hope you are having an amazing time! - Yana :)
Fab service nothing too much trouble…
Fab service nothing too much trouble and great communication..
Staff are a credit to the company
18 July 2026
Reply from Hays Travel - Leigh
Thank you for your lovely review:) We hope you have a lovely time in Lanzarote and we will see you when you are back xx
Special thanks to Hannah for all her…
Special thanks to Hannah for all her help, she was lovely.
17 July 2026
Reply from Hays Travel - Leigh
Thank you for your kind words. It was a pleasure booking your holiday! We hope you have a lovely time x
Very good customer service given by…
Very good customer service given by Dawn as always.
We have used Hays Travel in Leigh for many years and would always recommend them to friends,
16 July 2026
Reply from Hays Travel - Leigh
Thank you for the kind comments and the recommendation we really appreciate it. I am looking to go myself, it looks lovely, Dawn
Excellent Service
As always with Hays Travel a very satisfying experience. Yana was very friendly and helpful even though the shop was busy at the time and booked a holiday for us.
14 July 2026
Reply from Hays Travel - Leigh
Thankyou for your kind review Carol. We hope you have an amazing time! - Yana :)
Was really nervous as have only been…
Was really nervous as have only been abroad a few times, spoke to Ellie in the Leigh branch, told her what me and my daughter were looking for. She spent ages showing us different options, and explaining things, answered my ridiculous questions and we booked a holiday. Feel quite confident and hopefully if all goes well, we'll be back to book again
6 July 2026
Reply from Hays Travel - Leigh
Thank you so much for the lovely review Kathy. I am sure you will have an amazing time - Ellie :)x
Made a booking over the phone as…
Made a booking over the phone as couldn't get into the shop. Ellie made the booking so easy for me, asked questions I didn't think about and got me the best deal. Sorted the special assistance for me to...
Highly recommend Hays Leigh.
12 July 2026
Reply from Hays Travel - Leigh
Thank you so much for the lovely review Bev! Have an amazing time - Ellie :)x
Dawn was excellent as usual
Dawn was excellent as usual. She always goes above and beyond to make sure that our holiday meets our needs.
12 July 2026
Reply from Hays Travel - Leigh
Always lovely to see you both, and exciting trying somewhere new. Dawn
Holiday booking
We always experience excellent service from the very friendly and helpful staff
5 July 2026
Reply from Hays Travel - Leigh
Sue,
Thank you for your wonderful feedback! We are so pleased to hear that you consistently experience excellent service from our friendly and helpful staff. We truly appreciate your kind words.
Kind Regards
Hays Travel
Very responsive
Very responsive, they worked hard to find exactly what we wanted and the best deal too. Thank you.
10 July 2026
Reply from Hays Travel - Leigh
Thank you so much for the lovely feedback, Dawn
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