The knowledge of Gemma at the leyland store was fantastic. We didn’t know where we wanted to go but she noted down all our likes/dislikes to provide a good selection of suitable places and hotels. Ver... See more
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Gemma and Poppy were extremely helpful, did their upmost to accommodate us at a very difficult time and short notice. Can’t praise them enough. We will be booking our next trip there, hopefully fo... See more
Company replied
Recently popped into the shop and was greeted by three lovely ladies, wanted to book a cruise and the experience was amazing! The ladies were very helpful and got everything sorted for us
Company replied
Poppy in the shop was really pleasant and welcoming…we book our holidays in this shop because of the staff’s knowledge of the places we like to visit.Yhe whole experience was simple from start to fini... See more
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Company details
- #19 of 203 best companies in Travel agent
- #6 of 39 best companies in Cruise agency
- #7 of 54 best companies in Cruise Travel Agency
- #3 of 33 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #7 of 99 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
65 Hough Lane, PR25 2SA, Leyland, United Kingdom
- 01772970563
4.9
Excellent
618 reviews
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very helpful,and polite
5 August 2026
Reply from Hays Travel - Leyland
Thank you so much Diane for taking the time to leave a review of your visit. we really do appreciate it and love to hear our customers views which helps us go on to improve our service.
We hope you have an amazing holiday and hope to see you back in branch very soon to book your next adventure.
Happy holidays from,
The Leyland Girls.
Booked my first cruise
Recently popped into the shop and was greeted by three lovely ladies, wanted to book a cruise and the experience was amazing! The ladies were very helpful and got everything sorted for us
4 July 2026
Reply from Hays Travel - Leyland
Thank you so much Gwen for your amazing 5 star review of your time spent with us, the team were so pleased to hear your very kind words and we are thrilled to have found you your perfect cruise.
We remain at your disposal throughout your booking process so please don't hesitate to get back in touch should you require any further help or advice.
Kind regards
The Leyland Team.
Olivia was really pleasant and knew her…
Olivia was really pleasant and knew her stuff, we found her really helpful. In fact so much so, we are going in to book another holiday with her tomorrow. She’s a credit.
2 August 2026
Reply from Hays Travel - Leyland
Thank you so much Ann for your glowing review of your time spent with Olivia, she was so pleased to hear your very kind words and the fact that not only did you book 1 holiday with her but you was so impressed with her you are coming back to book a 2nd 1 and we thank you for your continued support.
This is indeed where travel agents have the upper hand for detailed advice on not only holidays but everything from airport lounges, holiday insurance, car parking and many more.
We really are a 1 stop shop for all your holiday needs and hope you have an amazing time.
Happy holidays from,
The Leyland Girls.
So helpful
I was with Laura, for such a long time, she was very thorough, patient and helpful.
4 August 2026
Reply from Hays Travel - Leyland
Thank you so much Angela for taking the time to leave a review of your time spent with Laura, we have passed on your kind words and she was more than happy to take all the time it took to find you your perfect holiday.
We hope you have a fantastic time away.
Kind Regards
The Leyland Team.
Nicole was very pleasant and friendly…
Nicole was very pleasant and friendly and extremely helpfull.
We soon had a holiday sorted!
31 July 2026
Reply from Hays Travel - Leyland
Thank you so much for taking the time time to leave a review of your time spent with us, we really do appreciate it.
We have passed your kind words on to Nicole who was more than happy to have found you your perfect getaway and we hope you have an amazing time.
Happy holidays from,
The Leyland Team.
Very friendly staff and only too…
Very friendly staff and only too willing to help and advise great experience
2 August 2026
Reply from Hays Travel - Leyland
Thank you so much John for your lovely 5 star review and very kind words, they really mean a lot to our little branch.
Thank you also for your booking and welcome to the Hays family, we are here throughout your booking process should you need any further help and advice so please just get back in touch anytime.
We hope you have an amazing time and hope to see you back in branch very soon for your next adventure.
Kind regards
The Leyland Team.
Very helpful staff
Very helpful staff. Met our holiday requirements. Excellent communication.
25 July 2026
Reply from Hays Travel - Leyland
Thank you so much for leaving a review of your time spent with us, we really do appreciate hearing our customers views.
Thank you once again for your booking and if we can help further in any way then please don't hesitate to get back in touch.
We hope you have an amazing time.
Happy holidays from,
The Leyland branch.
The knowledge of Gemma at the leyland…
The knowledge of Gemma at the leyland store was fantastic. We didn’t know where we wanted to go but she noted down all our likes/dislikes to provide a good selection of suitable places and hotels. Very friendly and professional and we are looking forward to booking our next holiday with her. Nothing was to much trouble. She is a credit to your company.
26 July 2026
Reply from Hays Travel - Leyland
Thank you so much for taking the time to leave a review of your time spent with us, we have passed your very kind words on to Gemma who was so pleased to hear them.
She certainly is a credit to us here at Leyland and really is the fountain of knowledge to all things travel and very often will send you places you never actually came in for as her enthusiasm is infectious.
We hope you have a fantastic holiday and can't wait to welcome you back to book your next 1.
Kind regards
The Leyland Team.
Poppy in the shop was really pleasant…
Poppy in the shop was really pleasant and welcoming…we book our holidays in this shop because of the staff’s knowledge of the places we like to visit.Yhe whole experience was simple from start to finish
23 July 2026
Reply from Hays Travel - Leyland
Thank you so much David for your amazing 5 star review, we have passed your kind words on to Poppy who was thrilled to hear you found her pleasant and welcoming.
As you say the wealth of knowledge we have between us is a great bonus when choosing your next destination and that's exactly why we are here, to make things as simple as possible for you.
If we can help further in any way then please don't hesitate to get back in touch.
Have an amazing time.
The Leyland Team.
We were attended to straight away and…
We were attended to straight away and made to feel welcome. We gave our agent a bit of a challenge as we didn’t really know where we wanted to go. All we gave her were dates and a budget. Our agent was knowledgeable and really helpful
We came away with lots of ideas and suggestions. After looking over our options, we went back the next day and booked our holiday !
28 July 2026
Reply from Hays Travel - Leyland
Thank you so much Sharon for taking the time to leave such a lovely review of your time spent with us, we really do appreciate hearing our customers thoughts.
We love a challenge here at Hays travel Leyland and are glad to have found you your perfect getaway.
We hope you have an amazing time.
Happy holidays from,
The Leyland Girls.
Hays travel why Go anywhere else 🤔😂
The wonderful girls at hays got in touch and explained there was a great offer on cruises.
Went to shop gave me the details.to good to miss booked and got in laws to come as well.
Why go anywhere else?.
Thanks again Gemma, Olivia and Poppy ❤️
29 July 2026
Reply from Hays Travel - Leyland
Thank you so much Kevin for your latest review and booking, it was a pleasure to see you back in branch again today, why go anywhere else indeed when we have our very own cruise expert to keep you updated on all the latest and upcoming cruise deals.
We hope you all have an amazing time and were sure it won't be long before Gemma is tempting you for your next 1.
Happy sailing from,
The Leyland Girls.
Extremely helpful informative and…
Extremely helpful informative and friendly staff, Which made the booking process of our first cruise very easy . I would recommend Hays Leyland to anyone.
29 July 2026
Reply from Hays Travel - Leyland
Thank you so much Robert for your amazing 5 star review, we was so pleased to hear you would recommend us to others.
We remain at your disposal throughout your booking process so please don't hesitate to get back in touch should you need any further help or advice.
Happy sailing from.
The Leyland Team.
Gemma was very helpful and informative…
Gemma was very helpful and informative with our choice of holiday
19 July 2026
Reply from Hays Travel - Leyland
Thank you so much Paula for taking the time to leave a review of your time spent with us, we really do appreciate it.
We have passed your very kind words on to Gemma who was thrilled to hear them.
We remain at your disposal at the lead up to your holiday and if we can help further in any way then please don't hesitate to get back in touch.
Kind regards
The Leyland Team.
Extremely Helpful staff
Gemma and Poppy were extremely helpful, did their upmost to accommodate us at a very difficult time and short notice.
Can’t praise them enough.
We will be booking our next trip there, hopefully for a happier situation.
25 July 2026
Reply from Hays Travel - Leyland
Thank you so much Andrew for taking the time to leave us a review at what we know is a very difficult time for you. It means even more to us that you would choose to do so at this very difficult time and was so unexpected.
It was a pleasure to be able to help you and your family take some of the stress out of your travel arrangements and we hope you have a safe journey, as we said in store we remain here to help you in any way we can and as you say, it would be our pleasure to welcome you back again to book under happier circumstances.
Kind regards,
The Leyland Branch.
excellent service
The staff are welcoming and really try to find a holiday to match all your requirements and budget. A big thank you to Laura today, who remembered the details of a holiday booked in Jan at the Preston branch when Leyland was closed.
25 July 2026
Reply from Hays Travel - Leyland
Thank you so much Carol for taking the time to leave such a lovely review of your time spent with us, We have passed your very kind words on to Laura who was so pleased to hear them.
They summed up perfectly what we are all about here at the Leyland branch as we really do try to add that personal touch and find you your perfect getaway that matches not only your requirements but also your budget.
We hope you have an amazing time and hope to see you back in branch very soon for your next 1.
Happy holidays from
The Leyland Girls.
The staff were very helpful
The staff were very helpful. They got our party exactly what we wanted. They went that extra mile to make sure we got the holiday of a lifetime. So easy to book. Love, love, love ,the service we got.
24 July 2026
Reply from Hays Travel - Leyland
Thank you so much Jean for taking the time to leave a review of your time spent with us, we were all so pleased to hear your very kind words regarding the service you got as that perfectly summed up what we are all about here at Hays Travel Leyland.
We remain at your disposal on the lead up to your holiday and hope it will be all that you dreamed of.
Have an amazing time.
The Leyland Team.
Reply from Hays Travel - Leyland
Thank you so much Alex for taking the time to leave a review of your time spent with us, we all really do appreciate it.
We remain at your disposal throughout, so if you need any further assistance then please don't hesitate to get back in touch.
We hope you have an amazing time.
Kind regards from
The Leyland Girls.
Reply from Hays Travel - Leyland
Thank you so much Craig for your latest review and booking, it was a pleasure to see you back in branch.
As always if we can help further in any way then please don't hesitate to get back in touch.
We hope you have an amazing time in Egypt and we hope to see you back in store for your next getaway very soon.
Kind regards
The Leyland Girls.
Hays worked strategically with partners…
Hays worked strategically with partners in the country to flesh out a 5 week adventure. There was a lot of detail to tease out and make sure all the dots matched up. We could trust these will all come together when we go (7 months)!
Just waiting on full documentation now...
9 July 2026
Reply from Hays Travel - Leyland
Thank you so much Chris for taking the time to leave a review of your time with us, we really do love to hear our customers views.
We love a challenge here at Hays and are so pleased to have found you your perfect adventure and we will let you know when those all important documents are ready for you to collect.
Have an amazing time.
Kind regards
The Leyland Team.
Excellent customer as always from…
Excellent customer as always from Laura. I just give her what I'm looking for and she finds me exactly what I want. I can not fault her one bit.
15 July 2026
Reply from Hays Travel - Leyland
Thank you so much Sarah for your latest review and of course booking, Laura was so pleased to hear them.
It was a pleasure to see you back in store once again and we thank you for your continued support of our little branch.
We hope you have an amazing time and hope to see you back gain very soon.
Kind regards
The Leyland Girls.
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