I have booked holidays with hays 3 times and just got back from my recent holiday to Rhodes the hotel was fantastic staff and food we decided to book the same hotel again for next year. Spoke to Tracy... See more
Company replied
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I have booked holidays with hays 3 times and just got back from my recent holiday to Rhodes the hotel was fantastic staff and food we decided to book the same hotel again for next year. Spoke to Tracy... See more
Company replied
Excellent service from the young lady. We have booked several holidays at Hays Travel Marple and know we can rely on them to make our holiday as stress free as possible.
Company replied
Jonathan listened to our needs and checked several products to ensure we chose the right holiday for us. He was polite friendly and met our needs. He printed out our choice and gave us information... See more
Company replied
Over the last 4 bookings this year all team have been excellent. Always helpful and knowledgeable. Followed up all enquiries. Also with printouts , passes and fast track.
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
2B Market Street, SK6 7AD, Marple, United Kingdom
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I have booked holidays with hays 3 times and just got back from my recent holiday to Rhodes the hotel was fantastic staff and food we decided to book the same hotel again for next year. Spoke to Tracy at your Marple branch she was lovely and efficient so I now look forward to my next holiday.

Reply from Hays Travel - Marple
Excellent service from the young lady.
We have booked several holidays at Hays Travel Marple and know we can rely on them to make our holiday as stress free as possible.

Reply from Hays Travel - Marple
We are very happy with Pauline who is cheerful, friendly and professional. She gave us lots of advice as we looked for, and booked a late deal.

Reply from Hays Travel - Marple
Over the last 4 bookings this year all team have been excellent. Always helpful and knowledgeable. Followed up all enquiries. Also with printouts , passes and fast track.

Reply from Hays Travel - Marple
We saw Gill who gave fantastic advice & was extremely helpful.

Reply from Hays Travel - Marple
Great location and hotel and expert recommendation from Pauline at Hays Travel Marple

Reply from Hays Travel - Marple
Knowledgeable staff prepared to try different dates and holiday companies to find what we wanted.

Reply from Hays Travel - Marple
The staff are always welcoming as soon as you walk in which makes you feel comfortable.
They take the hassle out of planning your holiday destination for you .

Reply from Hays Travel - Marple
Pauline was very helpful and patient, and made sure we were happy with pur booking.
The office has a lovely friendly atmosphere.

Reply from Hays Travel - Marple
Everything was just what holiday we were looking for.

Reply from Hays Travel - Marple

Reply from Hays Travel - Marple

Reply from Hays Travel - Marple
Jonathan listened to our needs and checked several products to ensure we chose the right holiday for us. He was polite friendly and met our needs.
He printed out our choice and gave us information on the ship and ports.
We booked the holiday the next day with Pauline who ensured all information was correct, took payment
and she called later to ensure we had all relevant information via email.

Reply from Hays Travel - Marple

Reply from Hays Travel - Marple

Reply from Hays Travel - Marple
I have used gill 10plus years to book out holidays and always get the same great service

Reply from Hays Travel - Marple
hays travel marple made me feel very welcome spending time with me as you looked throu diffirent hotels and holidays it was very much appreciated see you all again soon

Reply from Hays Travel - Marple
Despite not knowing quite what I had in mind, the agent was not put off by my indecision and was able to find a package to suit me very quickly and to make the booking smoothly. Much easier than trying to do it myself.

Reply from Hays Travel - Marple
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