We keep coming back to Hays travel. The staff are so helpful throughout the booking process. They take time to explain even the smallest detail. Nothing is too much trouble. Paige was really lovely an... See more
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Specifically- Lynsey at the Middleton branch. Knowledgeable, super helpful, tireless and professional. Stayed on after closing time to make sure I got exactly the product I was looking for. Thank you.... See more
Staff at Middleton branch are lovely Lexi was very professional and was able to answer all my questions and explained everything to me really well. Lexi was very polite and pleasant with a cheering... See more
Company replied
This is my second review because the fantastic team not only arranged and sorted our first holiday but also our second. I cannot thank the team for their hard work and dedication in finding me the bes... See more
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Company details
- #21 of 203 best companies in Travel agent
- #7 of 39 best companies in Cruise agency
- #9 of 54 best companies in Cruise Travel Agency
- #3 of 33 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 98 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Suffield House, 26 Suffield Street, M24 1HB, Middleton, United Kingdom
- 0161 4645531
5.0
Excellent
2k reviews
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Specifically- Lynsey at the Middleton…
Specifically- Lynsey at the Middleton branch. Knowledgeable, super helpful, tireless and professional. Stayed on after closing time to make sure I got exactly the product I was looking for. Thank you. 5 Stars
26 July 2026
Hi hays travel and the staff have…
Hi hays travel and the staff have helped me find my holidays away and have been very helpful.
26 July 2026
Lynsey was brilliant no rush found us a…lynsey from hayes middleton
Lynsey was brilliant no rush found us a fabulous hotel very pleased
2 August 2026
Excellent friendly service
Excellent friendly service, covered everything. Found exactly what i was looking for.
2 August 2026
Booked several holidays with Hays…
Booked several holidays with Hays always had great service.
2 August 2026
staff are really helpful and friendly…
staff are really helpful and friendly which makes you feel at ease
1 August 2026
Well done Middleton
Staff were welcoming and helpful Adele who helped with our family holiday was amazing did everything for us which gave us ease of mind satisfied with accommodation and price range will be happy to book with them again
23 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
We keep coming back to Hays travel
We keep coming back to Hays travel. The staff are so helpful throughout the booking process. They take time to explain even the smallest detail. Nothing is too much trouble. Paige was really lovely and had an informal friendly approach, we really felt confident in her ability throughout the booking process.
17 July 2026
Reply from Hays Travel - Middleton
Good Morning Patricia,
Thank you so much for your amazing review! We are so glad you were pleased with Paige's service at Hays Travel Middleton! I will be sure to pass on your kind words onto Paige and I am sure she will be frilled to hear this!
We hope you have the best time in Kefalonia and make some amazing memories when you go! If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.
Kind Regards,
The Hays Travel Middleton Team ✈️
Reply from Hays Travel - Middleton
Good Morning Steven,
Thank you so much for your lovely review! We are so glad you were pleased with your experience at Hays Travel Middleton! We appreciate your feedback and you taking your time to leave us a review and thank you so much for booking with us!
We hope you have the best time in Santorini and make some amazing memories when you go! If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.
Kind Regards,
The Hays Travel Middleton Team ✈️
Reply from Hays Travel - Middleton
Good Morning Stephen,
Thank you so much for your lovely review! We are so glad you were pleased with your experience at Hays Travel Middleton! We appreciate your feedback and thank you so much for booking with us!
We hope you have a fab time in Majorca and make some amazing memories when you go! If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.
Kind Regards,
The Hays Travel Middleton Team ✈️
We visited to book 3 holidays for 2027…
We visited to book 3 holidays for 2027 and had already done our research on locations and hotels and flight times which made process easier and quicker. Jess booked our holidays as per our request.
26 July 2026
Reply from Hays Travel - Middleton
Good Morning Ann,
Thank you so much for your lovely review! We are so glad you were pleased with your experience at Hays Travel Middleton! We appreciate your feedback and thank you so much for booking with us!
We hope you have the best time Tenerife and make some amazing memories when you go! If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.
Kind Regards,
The Hays Travel Middleton Team ✈️
Natalie was excellent and all the…
Natalie was excellent and all the Middleton team were on hand to give advice.
26 July 2026
Reply from Hays Travel - Middleton
Good Morning Peter,
Thank you so much for your lovely review! We are so glad you were pleased with your experience at Hays Travel Middleton! We really appreciate your feedback and thank you so much for booking with us!
We hope you have the best time in Benidorm and make some amazing memories when you go! If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.
Kind Regards,
The Hays Travel Middleton Team ✈️
Superb service
Superb service, best price given to us and was actually cheaper than online. The member of staff was lovely throughout and very patient. Thanks.
22 July 2026
Reply from Hays Travel - Middleton
Good Morning Sau,
Thank you so much for your lovely review! We are so glad you were pleased with your experience at Hays Travel Middleton! We are so glad we managed to find you your perfect holiday!
We hope you have the best time in Tenerife when you go! If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.
Kind Regards,
The Hays Travel Middleton Team ✈️
Reply from Hays Travel - Middleton
Good Morning Dennis,
Thank you so much for your lovely review! We are so glad you were pleased with your experience at Hays Travel Middleton! We appreciate your feedback and thank you so much for booking with us!
We hope you have the best time in Menorca and make some amazing memories when you go! If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.
Kind Regards,
The Hays Travel Middleton Team ✈️
Lexi was very professional and was able…
Staff at Middleton branch are lovely Lexi was very professional and was able to answer all my questions and explained everything to me really well.
Lexi was very polite and pleasant with a cheering goodmorning and told me thankyou for using Hays travel Middleton and wished me a lovely day booking process was easy and stress free xx
19 July 2026
Reply from Hays Travel - Middleton
Good Morning Donna,
Thank you so much for your lovely review! We are so glad you were pleased with Lexi's service at Hays Travel Middleton! I will be sure to pass on your kind words onto Lexi and I am sure she will be frilled to hear this!
We appreciate your feedback and thank you so much for booking with us! We hope you have the best time in La Pineda and make some amazing memories when you go! If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.
Kind Regards,
The Hays Travel Middleton Team ✈️
MIDDLETON HAYS !!!
The staff at Middleton Hays are amazing. They spend time making sure the holiday you book is the right one for you.
18 July 2026
Reply from Hays Travel - Middleton
Good Morning Lisa,
Thank you so much for your lovely review! We are so glad you were pleased with your experience at Hays Travel Middleton! We appreciate your feedback and thank you so much for booking with us!
We hope you have a fab time in Majorca and make some amazing memories when you go! If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.
Kind Regards,
The Hays Travel Middleton Team ✈️
Excellent service as always 😍
9 July 2026
Reply from Hays Travel - Middleton
Good Morning Sara,
Thank you so much for your lovely review! We ae so glad you were pleased with your experience at Hays Travel Middleton! We really appreciate your feedback and thank you so much for booking with us!
We hope you have the best time in Mykonos and make some amazing memories when you go! If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.
Kind Regards,
The Hays Travel Middleton Team ✈️
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