The staff at the Morley branch are all stars! Ebony contacted me and informed me there was an offer on for Jet 2 at Leeds Bradford ending in the next few days.when we visited on Wed 1st july Ebony and... See more
Company replied
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The staff at the Morley branch are all stars! Ebony contacted me and informed me there was an offer on for Jet 2 at Leeds Bradford ending in the next few days.when we visited on Wed 1st july Ebony and... See more
Company replied
Courtney once again in the Morley, Leeds branch gave excellent service as always. It was very busy and she remained professional throughout, making sure everyone was happy! Fabulous team in Morley❤️... See more
Company replied
Welcomed as soon as we walked through the door and were asked how we could be helped. Courtney was friendly and patient spending time to find our perfect wedding anniversary holiday, showing us optio... See more
Company replied
Scarlett and Courtney were , so helpful & couldn’t do enough to get through the various systems issues and phone calls. The appointment took a while, they were so apologetic, but it was worth it, to g... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
91 Queen Street, LS27 8EF, Morley, United Kingdom
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Reply from Hays Travel - Morley

Reply from Hays Travel - Morley
The staff at the Morley branch are all stars! Ebony contacted me and informed me there was an offer on for Jet 2 at Leeds Bradford ending in the next few days.when we visited on Wed 1st july Ebony and Loisa eere very helpful.

Reply from Hays Travel - Morley
We found Scarlett very helpful. The service was really professional. Once we decided on our holiday the booking process was efficient and informative.
Would definitely recommend Hays Travel to friends and family.

Reply from Hays Travel - Morley
Always have excellent service at the Morley Leeds branch of Hayes Travel.

Reply from Hays Travel - Morley
Courtney once again in the Morley, Leeds branch gave excellent service as always. It was very busy and she remained professional throughout, making sure everyone was happy! Fabulous team in Morley❤️

Reply from Hays Travel - Morley
We saw two advisers over two visits. Both of them were extremely helpful and recommended the appropriate holiday we were looking for.

Reply from Hays Travel - Morley
I always go to Hays on morley to book my foreign holidays as we get excellent service from all involved especially Courtney and Kirsty whilst she was there.

Reply from Hays Travel - Morley
The staff at the Morley branch are really helpfull and friendly , clear and concise and very professional. This is our second trip booked through them and the advice and options are so easy to make our trip an enjoyable one. I cannot praise them enough. Thankyou so much. John & Su.

Reply from Hays Travel - Morley
The customer service is amazing couldn't ask for a better travel agent the staff are really nice and helpful

Reply from Hays Travel - Morley

Reply from Hays Travel - Morley
Scarlett and Courtney were , so helpful & couldn’t do enough to get through the various systems issues and phone calls. The appointment took a while, they were so apologetic, but it was worth it, to get the holiday booked that we wanted.

Reply from Hays Travel - Morley
Where do I start.. the ladies at Hays Travel Morley where nothing but Tremendous from start to finish; helping me book my holiday to Eftalia Marin - Turkey.. we have had one of the most memorable holidays in my lifetime and it’s down to the girls in that shop! They made life an absolute breeze, from bookings, payments, to exchanging currencies, me and my family cannot thank them enough, we will definitely be using them again for a future holidays abroad! Everything was really well explained and all information was given to us in a small envelope for travel day with multiple vouchers for transfers, hotel check in etc etc! Absolutely outstanding work 10 out of 10 would highly recommend

Reply from Hays Travel - Morley
Great experience,staff very helpful and knowledgeable

Reply from Hays Travel - Morley
I booked our cruise with Courtney from Hays Morley and I will be booking all of our holidays in the future with her.
Ten out of ten
Lovely girl she really looked after me and answered all of my questions she was absolutely brilliant 👏 👏 😊

Reply from Hays Travel - Morley
Ebony is a great member of your team and very polite and helpful

Reply from Hays Travel - Morley
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