Hays Travel - NHS Reviews 

Emmie was very helpful and patient with all my queries

Quick and easy communication, Sam listened to what I wanted and got back to me quickly with all the available options. She then followed up timely and got everything booked for me. I'm so happy and would recommend to anyone and everyone.

helpful, friendly and trustworthy. Answered all my questions.

Samantha from the salary sacrifice team was brilliant and went above and beyond.

It was hassle free.

Excellent service with Samantha Simpson quick and efficient

I was contacted very quickly by Samantha to help me arrange my holiday using salary sacrifice. She took the time to introduce herself and explain the process and then listened to my requirements. She didn't try to upsell anything as I think she knew I had already a good idea of what I needed and that upselling may have prevented me from booking. Samantha got everything booked efficiently and quickly but ensured she found me the best deal and best flight times etc. I think the only thing I'd suggest improvement on is the documentation you recieve via email. It's not overly clear about check in processes, luggage etc. I wouldn't hesitate to book with Hays Travel again and would definitely recommend speaking to Samantha as she was excellent and efficient.

Samantha Simpson, the
Virtual Contact Centre Team Leader is amazing at finding the best holidays for us. She's helped us find our last 3 holidays and they have always been brilliant :)

Samantha our agent was excellent, very helpful and knowledgeable. She took the time to help us find a holiday tailored to our family and within budget.

Samkantha was really helpful and did all the hard work

My agent Samantha was excellent.she made sure to stick to the plan we discussed and kept everything within my budget. She also provided a great range of well-thought-out suggestions. Her professionalism and attention to detail made the whole process smooth and stress-free.

Easy and smooth process

Sam was very helpful and prompt with booking my trip. I would definitely use and recommend Hays travel.

Amazing service, Samantha was very knowledgeable and really good - she is an asset to your team. I will definitely be using Hays again

This is the 2nd year that I have booked a holiday with Samantha Simpson and both times she has been courteous, very friendly, easy to communicate with and has made my booking experience a positive one

Was offered 4 different holidays to suit my small budget and was given time to look into them and decide what was best for us. Quick , friendly and efficient service.

I booked a break to Amsterdam through my NHS salary sacrifice scheme and this couldn't have been any easier. I dealt with Samantha who put me together a package so quickly that involved everything I had asked for at a great price too! I would definitely use Hays Travel again in the future!

The person who finally booked our holiday was very helpful. The slightly low rating I have given is due to the archaic booking process for NHS staff. Having to book a holiday on the phone made me feel like I was back in the 1980s and it did not always seem easy to check out suggestions online. Haven't been on the holiday yet, but hopefully that side of things will all be good!