From our first encounter with Lynsey until booking completed she was friendly, knowledgeable, understanding & patient. Nothing was a bother to her, kept us updated, got us the best deal & advised u... See more
Company replied
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Melissa and the new guy Keelin were lovely in your Omagh branch. Very friendly, relaxed environment. We never felt rushed and certainly took our time choosing the right place/hotel that suited taking... See more
Company replied
We booked a cruise to Greek islands. Sharon was excellent. She talked us through and explained everything to us, advising us on what trips to avail of. Sharon was very professional . We would definit... See more
I always book my holidays through Hays travel in Omagh. The girls in there are great. Very helpful, knowledgeable and will give their views on the various places or hotels. Its also good that some of... See more
Company replied
Company details
- #20 of 206 best companies in Travel agent
- #8 of 38 best companies in Cruise agency
- #7 of 53 best companies in Cruise Travel Agency
- #4 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #9 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
2 Market Street, BT78 1EH, Omagh, United Kingdom
- 02882888507
4.9
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Sharon in Omagh is a great help
Sharon in Omagh is a great help, always offering excellent support and advice.
20 August 2026
We booked a cruise to Greek islands
We booked a cruise to Greek islands. Sharon was excellent. She talked us through and explained everything to us, advising us on what trips to avail of. Sharon was very professional . We would definitely book with her again.
Ron & Jean Moore.
19 August 2026
Top class customer service
Top class customer service , special thanks to Lynsey (omagh hays travel)who helped find our perfect holiday package , unreal customer service
11 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Hays Travel - Omagh
Thank you Noreen for your excellent review.
Reply from Hays Travel - Omagh
Thank you Katarzyny for your excellent review
I always book my holidays through Hays…
I always book my holidays through Hays travel in Omagh. The girls in there are great. Very helpful, knowledgeable and will give their views on the various places or hotels. Its also good that some of the places we have booked they have had experience staying there too. Very friendly and nothing is too much bother for them to research. I always feel more confident when I book through them.
16 August 2026
Reply from Hays Travel - Omagh
Thank you Elaine for your excellent review.
From our first encounter with Lynsey…
From our first encounter with Lynsey until booking completed she was friendly, knowledgeable, understanding & patient. Nothing was a bother to her, kept us updated, got us the best deal & advised us on what we should do before heading off.
Highly recommended, a great staff member to have.
Kate Armstrong
14 August 2026
Reply from Hays Travel - Omagh
Thank you kate for your excellent review.
Melissa and the new guy Keelin were…
Melissa and the new guy Keelin were lovely in your Omagh branch. Very friendly, relaxed environment. We never felt rushed and certainly took our time choosing the right place/hotel that suited taking a 7 year old boy away at Christmas. Very good experience 👌
15 August 2026
Reply from Hays Travel - Omagh
Thank you Mark for your excellent review.
Always a pleasure to go into Omagh Hays…
Always a pleasure to go into Omagh Hays travel agents the girls r so friendly and helpful wouldn't go anywhere else
14 August 2026
Reply from Hays Travel - Omagh
Thank you Amanda for your excellent review.
Everything made easy and a very helpful…
Everything made easy and a very helpful lady.
11 August 2026
Reply from Hays Travel - Omagh
Thank you Arthur, for your excellent review.
Jack in the Omagh Hays Travel was very…
Jack in the Omagh Hays Travel was very helpful when we booked our holiday to Tenerife, he gave us great advice on which hotel to book! Thank you Jack 😊
9 August 2026
Reply from Hays Travel - Omagh
Thank you Anita for your excellent review.
It's as if they knew me all my life and…
It's as if they knew me all my life and knew exactly what I was looking for
9 August 2026
Reply from Hays Travel - Omagh
Thank you for your excellent review Sean.
Exceptional service
Exceptional service. Sharon and Louise in omagh branch went out of their way to accommodate me and get the perfect holiday. X
5 August 2026
Reply from Hays Travel - Omagh
Sharon,
Thank you for your wonderful review! We are so pleased to hear that our team went above and beyond to help you find the perfect holiday.
Reply from Hays Travel - Omagh
Francis,
Thank you for your wonderful feedback!
Booked a trip to Italy in September
Booked a trip to Italy in September, Melissa was fantastic, got us a fabulous deal including flights and transfers
Couldn’t have been more helpful
Would definitely book with Hays again and definitely recommend
1 August 2026
Reply from Hays Travel - Omagh
Orla,
Thank you for your wonderful feedback! We are so pleased to hear that your experience was fantastic and that you received such a fabulous deal for your trip to Italy. We appreciate you sharing your positive experience and recommendation.
The customer service team is very…
The customer service team is very helpful and made everything easy for us
24 July 2026
Reply from Hays Travel - Omagh
Alexandra,
Thank you for your wonderful feedback! We are so pleased to hear that our customer service team was helpful and made everything easy for you
Jack was very helpful
Jack was very helpful, quickly assessing how our requirements could be met and very knowledgable
28 July 2026
Reply from Hays Travel - Omagh
Nicolette,
Thank you for your wonderful feedback! We are delighted to hear that our team member was so helpful and knowledgeable in meeting your requirements.
Melissa was super
Melissa was super. A great help. Kept me right and I will definitely be back with her to hook my next holiday.
22 July 2026
Reply from Hays Travel - Omagh
Clare,
Thank you for your wonderful feedback! We are so pleased to hear that our team member was a great help and kept you right. We look forward to helping you with your next holiday.
Staff were very helpful with excellent…
Staff were very helpful with excellent customer service and communication skills, easy to talk to with enormous patience and kindness.
25 July 2026
Reply from Hays Travel - Omagh
Thank you so much Fay for your excellent feedback
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