Dropped in as previously arranged to collect Canada &US dollars, to receive assistance putting some onto my Hays money card (dyslexic & your assistants always give me support) this time it was the lov... See more
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I was greeted professionally and asked lots of questions to meet my needs. They understood with being a female solo traveller that safety and location was important. I’m now really looking forward to... See more
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I always get 5 star service at Hays travel in Pocklington. All the staff are so friendly and helpful and again Hayleigh has booked me two holidays which are absolutely perfect in every way. We have a... See more
Company replied
In a time when everything is available online having an actual person with real-life experience of holidays makes a huge difference. We went in with a basic idea of the holiday we wanted and Stacey wa... See more
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Company details
- #21 of 203 best companies in Travel agent
- #7 of 39 best companies in Cruise agency
- #9 of 54 best companies in Cruise Travel Agency
- #3 of 33 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 98 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
46 Market Place, YO24 2AH, Pocklington, United Kingdom
- 01759 303338
4.9
Excellent
540 reviews
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Dropped in as previously arranged to…
Dropped in as previously arranged to collect Canada &US dollars, to receive assistance putting some onto my Hays money card (dyslexic & your assistants always give me support) this time it was the lovely Kayleigh. Also, she gave me a quick tutorial on transferring money if I need to. The she helped me seek & booked the most appropriate hotel for one nights stay near terminal 2 for B&B. Perfect! Big thanks 🤩
26 July 2026
Reply from Hays Travel - Pocklington
Thank you so much for your wonderful 5-star review! We are delighted to hear that our team provided such excellent support and assistance with your currency, money card, and hotel booking. We are thrilled you had such a perfect experience!
Kind Regards
Hays Travel Pocklington
Very experienced and nothing too much…
Very experienced and nothing too much of a problem
21 July 2026
Reply from Hays Travel - Pocklington
Thank you for your wonderful feedback! We are so pleased to hear that you found our team experienced and that nothing was too much trouble.
Kind Regards
Hays Travel Pocklington
The excellent personal service…
The excellent personal service in addition to the ability to adjust focus onto other ideas. Katie is a great ambassador to your organisation.
20 July 2026
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave us this lovely review. We hope to see you again in the future!
Friendly professional and knowledgeable
I was greeted professionally and asked lots of questions to meet my needs. They understood with being a female solo traveller that safety and location was important. I’m now really looking forward to my first solo holiday. Thank You Hays Pocklington
14 July 2026
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave us this lovely review. We hope to see you again in the future!
Norway Cruise
Stacey was very helpful in making sure we got a holiday to Norway that fitted in with some tight timescales ensuring we got the holuday ecperience we were hoping for.
2 July 2026
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave us this lovely review. We hope to see you again in the future!
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave us this lovely review. We hope to see you again in the future!
You will not be disappointed
We use Hays Travel for all of our holiday bookings.
They are very professional and thorough. Would never hesitate to go back.
3 July 2026
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave us this lovely review. We hope to see you again in the future!
I always get 5 star service at Hays…
I always get 5 star service at Hays travel in Pocklington.
All the staff are so friendly and helpful and again Hayleigh has booked me two holidays which are absolutely perfect in every way. We have also been discussing another holiday with my granddaughter for next September and im very confident that she will organise this for me to perfection as it isn’t straightforward as my granddaughter will be travelling from Newcastle and I will be leaving from Leeds airport but I have every confidence it will all run really smoothly. Many thanks to the lovely staff there
24 June 2026
Reply from Hays Travel - Pocklington
Amanda Dance,
Thank you for your wonderful review! We are so pleased to hear that you consistently receive five-star service from us, especially Kayleigh, and that your holidays are perfect. We are confident that your upcoming trip with your granddaughter will be just as smooth.
Kind Regards
Hays Travel Team Pocklington :)
In a time when everything is available - A travel agent makes a difference…
In a time when everything is available online having an actual person with real-life experience of holidays makes a huge difference. We went in with a basic idea of the holiday we wanted and Stacey was able to refine that into a bookable holiday! Before we went in the choice had been overwhelming but with some simple questions we were able to get that narrowed down to what we wanted. Great service from Hays, and in particular Stacey.
23 June 2026
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave us this lovely review. We hope to see you again in the future!
We are elderly and Poppy did our…
We are elderly and Poppy did our booking, she was so patient and professional, really helpful and reassuring, nothing was too much trouble for her.
19 June 2026
Reply from Hays Travel - Pocklington
Sharon Young,
We're so pleased you had a great experience with us. We appreciate your kind words and are glad we could help.
Kind Regards
Hays Travel
Katie
Katie, in the Pocklington shop was very helpful in finding the best price and flights for our preferred accommodation.
9 June 2026
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave us this lovely review. We hope to see you again in the future!
Stacey was very patient with me whilst…
Stacey was very patient with me whilst navigating all the changes we had to go through
9 June 2026
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave us this lovely review. We hope to see you again in the future!
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave us this lovely review. We hope to see you again in the future!
Poppy was fantastic
Poppy was fantastic she found us our perfect holiday to fit our budget, we can’t wait to go now. I highly recommend using Hays travel to book your holidays.
31 May 2026
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave us this lovely review. We hope to see you again in the future!
kind and friendly service.
kind and friendly service.
Katie helped me very much and eased any worries i had.
9 May 2026
Reply from Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future.
All staff are amazing
All staff are amazing, always find the best deals would go anywhere else
13 May 2026
Reply from Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future.
Phenomenal staff
Phenomenal staff, always find the best holiday for me. They are all attentive, kind and friendly!
13 May 2026
Reply from Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future.
Excellent customer service
Katie was very helpful, quick to respond and really accommodating with our questions. She made booking simple and easy.
4 May 2026
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave this lovely review Rachel, we hope to see you again soon! - Katie
Fantastic staff
The staff are always welcoming and helpful and go out of their way to find you the perfect holiday at the right price. Poppy was fantastic, looking forward to our cruise.
3 May 2026
Reply from Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future.
Reply from Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future.
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