We can’t thank Freya enough for making the whole experience of booking our holiday so enjoyable. From the moment we walked into the shop, Freya made us feel genuinely welcome and took the time to u... See more
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I cannot fault the service I receive from Hays Travel. I find the staff to be very friendly, helpful and professional. Freya, who dealt with my booking, was extremely helpful and friendly and spent... See more
Company replied
Amanda & Katie , were absolutely wonderful, very knowledgeable and helpful. We have booked with Hays travel previously and will continue to do so.
We ALWAYS receive an EXCELLENT service from Hays! This time we had Christina providing us with EXEMPLARY courtesy, she gave us such EXCELLENT advice, which we have taken, and now booked another Holida... See more
Company replied
Company details
- #21 of 200 best companies in Travel agent
- #7 of 38 best companies in Cruise agency
- #9 of 53 best companies in Cruise Travel Agency
- #4 of 33 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 97 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
1 The Royton Centre, OL2 5PT, Royton, United Kingdom
- 01614645558
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Good quick helpful service.
Amanda & Katie
Amanda & Katie , were absolutely wonderful, very knowledgeable and helpful. We have booked with Hays travel previously and will continue to do so.
Helpful and friendly
Very helpful and friendly staff could not do enough to help and advise
We can’t thank Freya enough for making…
We can’t thank Freya enough for making the whole experience of booking our holiday so enjoyable. From the moment we walked into the shop, Freya made us feel genuinely welcome and took the time to understand exactly what we were looking for.
Freya was friendly, knowledgeable, patient, and nothing was too much trouble. She went above and beyond to find the perfect holiday for us, answering every question with confidence and making sure every detail was taken care of. Her enthusiasm and genuine care made the whole experience exciting and completely stress-free.
It’s rare to receive such outstanding customer service these days, and Freya is a real credit to the company. Thanks to her help, we’re even more excited for our holiday and know everything has been arranged perfectly.
Thank you, Freya, for your exceptional service. We wouldn’t hesitate to recommend you to anyone looking to book their next holiday.
Katie at Royton branch is amazing.
Katie at Royton branch is amazing.
I always go to her for my holidays.
Has a woman solo traveler I can rely on her
She always helpful
May use AI-assist with repliesRead more
Great customer service snd very helpful…
Great customer service snd very helpful staff with good advice on products
Christina is great xx

Reply from Hays Travel - Royton
Very friendly staff
A very friendly member of staff going the extra mile and finding us the perfect hotel and destination

Reply from Hays Travel - Royton
Excellent service and great staff
I cannot fault the service I receive from Hays Travel. I find the staff to be very friendly, helpful and professional. Freya, who dealt with my booking, was extremely helpful and friendly and spent time to ensure that we managed to book the holiday that we wished to go on. She answered any queries we had and went through the itinerary of the tour. Nothing was too much trouble for her. It was a pleasure to deal with her. I would certainly recommend Hays Travel.

Reply from Hays Travel - Royton
Very helpful staff will always help…
Very helpful staff will always help people with travel questions

Reply from Hays Travel - Royton
Dream holiday…
From popping in to and speaking to Christina at Royton branch to her finding a few hotels and prices, we then we popped back into see her to us booking our dream holiday.

Reply from Hays Travel - Royton
Christina was very friendly and…
Christina was very friendly and informative.
All the staff in Royton are very helpful.
Although there was a slight problem booking the holiday everything was sorted out in good time.

Reply from Hays Travel - Royton
Very helpful assistant who found us…
Very helpful assistant who found us exactly what we wanted at a very good price. Very impressed.

Reply from Hays Travel - Royton
Staff were very helpful and got us the…
Staff were very helpful and got us the resort to suit us.

Reply from Hays Travel - Royton
My holiday for next January was all…
My holiday for next January was all sorted for me by coutney. Despite the app saying there was no availability. I always trust hays with my holidays and have never been disappointed

Reply from Hays Travel - Royton
Amanda was excellent
Amanda was excellent
We gave her the two hotels we were thinking of
She checked both and checked best flights and prices.
She managed to get us daytime flights at a cheaper price.
She was very efficient.

Reply from Hays Travel - Royton
October 2026 Holiday
i was looking to go somewhere in October with my family and Christina was really helpful in finding me something within my budget, giving some good advice about the resort and accomodation

Reply from Hays Travel - Royton
All the staff are extremely…
All the staff are extremely knowledgeable helpful and friendly and are a credit to Hays Travel.

Reply from Hays Travel - Royton
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