Mary always has time and patience with us-she knows after dealing with us for many years (going back to when it was A T Mays!!) exactly the type of holiday we look for-the details we like are flight t... See more
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Me and my friend didn't no what we was doing but the guy that help us was very helpful, new what we was doing he explained it so we understood , he very good at his job. He went through all a... See more
Company replied
Mary, is a very kind and helpful lady who helped us book our October trip, she explained the price of the holiday, seats and airport parking, always a pleasure to see her. Thanks Mary.
Company replied
We were very pleased with the professionism of Sophie and Mary for making our booking as easy as possible. Nothing was to much trouble and Hays always make you feel special 😁 we have always used thi... See more
Company replied
Company details
- #22 of 202 best companies in Travel agent
- #8 of 38 best companies in Cruise agency
- #10 of 52 best companies in Cruise Travel Agency
- #6 of 33 best companies in Cultural tours provider
- #4 of 32 best companies in Currency exchange service
- #10 of 95 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
27 High Street, BA4 5AQ, Shepton Mallet, United Kingdom
- 01749574032
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Mary has really got to know us
Mary always has time and patience with us-she knows after dealing with us for many years (going back to when it was A T Mays!!) exactly the type of holiday we look for-the details we like are flight times, length of flight, small hotel, all inclusive and adults only and transfer times-Mary goes through every detail and we’re always pleased with the outcome of our visit… and our holiday is booked by the time we leave!! Excellent!!
May use AI-assist with repliesRead more
Me and my friend didn't no what we…
Me and my friend didn't no what we was doing but the guy that help us was very helpful, new what we was doing he explained it so we understood , he very good at his job.
He went through all are opptions.

Reply from Hays Travel - Shepton Mallet
Really good service from Liam.
Really good service from Liam.
Booked a lovely trip for next year 🎉

Reply from Hays Travel - Shepton Mallet
The staff in shepton mallet branch are…
The staff in shepton mallet branch are always very helpful sophie was very helpful i will always use this branch very good thank you

Reply from Hays Travel - Shepton Mallet
Excellent service as always from Mary…
Excellent service as always from Mary Freestone. She knows what we want from a cruise and goes the extra mile to make sure we get it.

Reply from Hays Travel - Shepton Mallet
Mary
Mary, is a very kind and helpful lady who helped us book our October trip, she explained the price of the holiday, seats and airport parking, always a pleasure to see her. Thanks Mary.

Reply from Hays Travel - Shepton Mallet
Thailand 70th birthday celebration
We were very pleased with the professionism of Sophie and Mary for making our booking as easy as possible.
Nothing was to much trouble and Hays always make you feel special 😁 we have always used this Hays location and we will continue to do so,highly recommend

Reply from Hays Travel - Shepton Mallet

Reply from Hays Travel - Shepton Mallet
Excellent customer service from Sophie.
Excellent customer service from Sophie.
Always book our holidays through Hays at Shepton now

Reply from Hays Travel - Shepton Mallet
Very helpful and polite people who done…
Very helpful and polite people who done all i could ask for definitely co.e back again to nook holiday

Reply from Hays Travel - Shepton Mallet
Liam was able too book me the exact…
Liam was able too book me the exact holiday I wanted, although he could only price match he added in some airport fast track passes. It was done very quickly over the phone.

Reply from Hays Travel - Shepton Mallet

Reply from Hays Travel - Shepton Mallet
Booked the cruise we wanted.
Booked the cruise we wanted.
Helpful with choosing the right cabin.
Very knowledgeable about the cruise and ship we are going on and Mary gave us some very helpful tips when we are on the ship and where to eat that isn't so busy.

Reply from Hays Travel - Shepton Mallet

Reply from Hays Travel - Shepton Mallet

Reply from Hays Travel - Shepton Mallet
Staff are always so friendly & helpful…
Staff are always so friendly & helpful taking the stress out of booking a holiday

Reply from Hays Travel - Shepton Mallet
Absolutely amazing service from Liam
Absolutely amazing service from the assistant manager Liam, I called on the off chance of booking a very last minute holiday and he had me booked in and checked me in for my flights very quickly and efficiently, He even gave me some ideas of things to do locally once I arrive. Will definitely use Hays travel Shepton Mallet for my future holiday bookings

Reply from Hays Travel - Shepton Mallet
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