Simon from Hays Travel, Cardiff l is efficient, enthusiastic and energetic! Since making the call and booking the holiday I’ve been buzzing, and isn’t that what it’s all about? Thank you Simon, I thin... See more
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My experience was great from start to finish. Kat and Simon listened to what I wanted and then went off and sourced a perfectly tailored holiday for me. Great efficient service. Highly recommend
Great service from Kat again , so attentive and always manages to find us something, even with obscure dates. Booking and payment service is so easy and safe. Thanks Kat!
Kat is always amazing. So helpful and approachable. Always great at finding what you want at a good price. Booking holidays are made much easier by great service.
Company details
- #22 of 198 best companies in Travel agent
- #7 of 38 best companies in Cruise agency
- #10 of 52 best companies in Cruise Travel Agency
- #5 of 33 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #9 of 94 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Simon Morgan, CF46, Merthyr tydfil, United Kingdom
- 01685634023
4.9
Excellent
223 reviews
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Booked with ease
I had a lot of questions that were answered promptly. Easy to book. Very good customer service
11 July 2026
Great service from Kat again
Great service from Kat again , so attentive and always manages to find us something, even with obscure dates. Booking and payment service is so easy and safe. Thanks Kat!
26 June 2026
My experience was great from start to…
My experience was great from start to finish. Kat and Simon listened to what I wanted and then went off and sourced a perfectly tailored holiday for me. Great efficient service. Highly recommend
26 June 2026
Quick response via messenger from…
Quick response via messenger from Simon. Explained lots about cruising as first timers with lots of questions.
6 June 2026
Kat & Simon went through every aspect…
Kat & Simon went through every aspect of our holiday
16 June 2026
Excellent Company
Excellent, professional and personal service. Currently on a cruise around the Norwegian Fjords that was organised by Hays Travel and everything about it is wonderful. Huge thanks to Simon and Cath
16 June 2026
Great Service, Simply Booking Process
Kat is always amazing. So helpful and approachable. Always great at finding what you want at a good price. Booking holidays are made much easier by great service.
12 June 2026
Amazing
Amazing! Quick to respond and provides lots of helpful info. When it comes to booking cruises, there is no one better😊
7 June 2026
Simon from Hays Trave
Simon from Hays Travel, Cardiff l is efficient, enthusiastic and energetic! Since making the call and booking the holiday I’ve been buzzing, and isn’t that what it’s all about? Thank you Simon, I think the next five months will be charged with the thrill of anticipation I haven’t felt since Santa blew his cover!
4 June 2026
Amazing T.A’s
Kat and Simon always go above and beyond to find me exactly what I’m looking for and at the best price. They are amazing even when I keep changing things. This is the 4th ‘big trip’ I have booked with them and all been fantastic.
24 May 2026
Excellent personal service .
14 May 2026
Great service
Prompt service.
Good advice.
Knowledgeable.
Great deal.
Up to date information.
18 May 2026
Brilliant fast service
Brilliant fast service, kat found exactly what I was looking for and saved us a few pounds too. Very happy
18 May 2026
Great service
Great service - always only a call away to help and great prices for holidays would not book with anyone else
29 April 2026
Outstanding team
Outstanding team. I will always go to Kat and Simon to book my holidays. They provide out standing service while being friendly and helpful. I cannot recommend them enough
3 May 2026
Brilliant experience with Simon & Kat…
Brilliant experience with Simon & Kat Morgan always a pleasure to book our trips with this Duo, nothing too much trouble and always so knowledgeable..
4 May 2026
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