Hays Travel - Southampton Reviews 

Bethany is always pleasant to deal with. Very helpful
(Southampton Branch)

Steven and Savannah were both very professional and helpful. They gave great advice as to what to expect and where would be the best cabins especially as I am a first time cruiser

All our questions were answered and were offered a good value holiday.

All of the Staff are so helpful. This time we had Stephen helping us find a holiday.

Savannah done a great job in finding me return flights for Alicante and went out of her way to help

All staff very helpful and answered all questions. Glad we chose to book through Hay's.

agent steven so helpful and having been on many cruises so knowlegable , nothing seem to much trouble and we will be booking again ,this is first time to

very friendly and helpful young lady on the desk.

Bethany was very good and very helpful she took us all through the booking process and explained everything to us as this was the first time that we have book a cruise she was good thank you Bethany.

Spoke to Stephen about a new cruise adventure with a different cruise line that he had done Stephen was very knowledgeable about it , it sounded so good so we booked a cruise , can always trust Stephen 😁 and the rest of the hays staff

Have used Hays travel before, the team are always helpful and friendly, and would recommend booking in person, online isn’t always the cheapest.
Our agent Zoe price matched to an online holiday once cleared with a manager, which meant it cancelled out the additional costs of transfer’s , luggage and adding breakfast’s to our holiday, plus it’s so nice to get that personal service, Zoe was polite and super efficient, another great experience
Many thanks 🙏🏻
Nicole

Perfect personable rep Savannah very helpful and willing to listen.
Made booking easy.

I never give 5 stars because there’s always room for improvement. But I will say the staff were friendly helpful polite and obliging. I haven’t used a travel agent for 15 years , I will say I will recommend the Above Bar Branch in Southampton

Seamless process for booking my holiday. Friendly and knowledgeable staff Highly recommended

Very helpful and friendly
And informative

Very friendly and extremely helpful staff

Staff are always helpful and happy . The shop very clean and tidy . Staff always smart. Nothing to much trouble .

Very helpful and welcoming, was able to give us everything we were looking for our upcoming holiday,

I love Hays
I book all my holidays with them, as I know I will get excellent service. All the staff are so professional and friendly 😊

The Hays travel staff in Southampton branch are so helpful and knowledgable and make the experience very relaxing & enjoyable.