Hays Travel - St Andrews Reviews 

649
TrustScore 5 out of 5

5.0

37 Bell Street, KY16 9UR St Andrews, GB


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Rated 5 out of 5 stars

We wouldn’t book our holidays anywhere else! Jan at Hays St Andrews is amazing at finding exactly what we’re looking for, whether we give her quite a specific list of must haves or when we don’t have... See more

Company replied

Rated 5 out of 5 stars

Jan was brilliant at getting our cruise and flight package sorted. She's friendly and very knowledgeable and goes above and beyond to get what you require.

Company replied

Rated 5 out of 5 stars

Couldn’t have been happier with our experience at the St Andrews branch. Excellent service from Kath who helped us choose the right cruise to go on. Would highly recommend and use again in the futur... See more

Company replied

Rated 5 out of 5 stars

Our experience with booking with Hays travel has been a breeze, with great service from Ethan at St Andrew's branch, he has been fantastic throughout the whole booking process from start to finish, r... See more

Company replied


Company details

  1. #19 of 203 best companies in Travel agent
  2. #6 of 39 best companies in Cruise agency
  3. #7 of 54 best companies in Cruise Travel Agency
  4. #3 of 33 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #7 of 99 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 37 Bell Street, KY16 9UR, St Andrews, United Kingdom

  • 01334756087

5.0

Excellent

TrustScore 5 out of 5

649 reviews

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5.0

All reviews

(649)

117,928 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant as always

As always Jan was on the ball. Gave her the dates , an idea of some of the places we would like to visit. Some great suggestions and holiday booked.

4 August 2026
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Reply from Hays Travel - St Andrews

Thank you for taking the time to leave your positive feedback. We appreciate you booking with Hays in St Andrews and hope you have a lovely holiday

Rated 5 out of 5 stars

Cath was very thorough and helpful when…

Cath was very thorough and helpful when we booked our trip

2 August 2026
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Reply from Hays Travel - St Andrews

Thank you for taking the time to leave your positive feedback. We appreciate you booking with Hays in St Andrews and hope you have a great holiday when it comes

Rated 5 out of 5 stars
Hays Travel - St Andrews logo

Reply from Hays Travel - St Andrews

Thank you for taking the time to leave your positive feedback. We appreciate you booking with Hays in St Andrews and hope you have a great holiday when it comes

Rated 5 out of 5 stars

Really helpful

Really helpful

31 July 2026
Hays Travel - St Andrews logo

Reply from Hays Travel - St Andrews

Thank you for taking the time to leave your positive feedback. We appreciate you booking with Hays in St Andrews and hope you have a great holiday when it comes

Rated 5 out of 5 stars

Jan always goes above and beyond to…

Jan always goes above and beyond to make a holiday the best possible!.

25 July 2026
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Reply from Hays Travel - St Andrews

Thank you for taking the time to leave your positive feedback.. We appreciate you booking with Hays in St Andrews and hope you have a lovely holiday

Rated 5 out of 5 stars

Jan was brilliant at getting our cruise…

Jan was brilliant at getting our cruise and flight package sorted. She's friendly and very knowledgeable and goes above and beyond to get what you require.

28 July 2026
Hays Travel - St Andrews logo

Reply from Hays Travel - St Andrews

Thank you for taking the time to leave your positive review. We appreciate you booking with Hays in St Andrews and hope you enjoy your cruise

Rated 5 out of 5 stars

Jan at St Andrews office is very…

Jan at St Andrews office is very knowledgeable & very friendly & helpful.

23 July 2026
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Reply from Hays Travel - St Andrews

Thank you for taking the time to provide your positive feedback. Glad you have a holiday to look forward too

Rated 5 out of 5 stars

We wouldn’t book our holidays anywhere…

We wouldn’t book our holidays anywhere else! Jan at Hays St Andrews is amazing at finding exactly what we’re looking for, whether we give her quite a specific list of must haves or when we don’t have a clue where we even want to go! We’ve booked All inclusive hotels, a big Florida trip and several villa holidays and we’ve always been delighted with every aspect of the service. Having everything taken care of, including car hire, booking our seats and making sure we’re kept up to date with any changes gives us real peace of mind and makes sure that our holidays mean we can switch off and relax ☺️

22 July 2026
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Reply from Hays Travel - St Andrews

Thank you for taking the time to provide your positive feedback. So glad you are happy with Jan's service and she has got you another holiday to look forward too

Rated 5 out of 5 stars

The usual first rate service from Jan

The usual first rate service from Jan. pleased to be able to start booking again

16 July 2026
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Reply from Hays Travel - St Andrews

Thank you for taking the time to provide your positive feedback. Happy to hear you are ready to start travelling again

Rated 5 out of 5 stars

The expertise of the team in the shop…

The expertise of the team in the shop in St Andrews their knowledge and friendliness first class.

16 July 2026
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Reply from Hays Travel - St Andrews

Thank you for taking the time to leave your positive feedback. We appreciate you booking with Hays in St Andrews and hope you have a lovely holiday

Rated 5 out of 5 stars

Jan completed our booking for 6 people…

Jan completed our booking for 6 people quickly and efficiently. First class service. 10 out of 10.

7 July 2026
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Reply from Hays Travel - St Andrews

Thank you for taking the time to provide your positive feedback. Glad Jan managed to get you all sorted. Have a lovely time

Rated 5 out of 5 stars

Kath

As usual Kath was extremely helpful. Made me feel at ease when booking. She is a real credit to your company.

14 July 2026
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Reply from Hays Travel - St Andrews

Thank you for taking the time to leave your positive feedback. We really appreciate you booking with Hays in St Andrews and hope you have a lovely holiday

Rated 5 out of 5 stars

Exceptional Service and a truly Personal Touch

Jan at Hayes St. Andrews is the perfect go-to person when planning your holiday. She takes the time to listen and hear exactly what you need, understands your budget, and goes above and beyond to find the best value options that match your requirements.
Her extensive knowledge of hotels and suitable flight times/destinations and what to expect provides complete reassurance that your holiday is in safe hands. From the initial conversation through to the final arrangements, Jan makes the whole process feel easy, seamless and stress-free, with absolutely no pressure or obligation to book.
Somehow, she always manages to find that perfect holiday, leaving you with nothing to do but return to collect your tickets and look forward to your trip! For those of us
Jan can also arrange everything from seat reservations, luggage, check-in to transfers and currency, making Hayes in St Andrews a true one-stop shop.
A huge thank you to Jan for her caring, professional and supportive customer service. Her personal attention and dedication make booking a holiday a pleasure, and customers are lucky to have someone so committed to making their travel wishes and dreams a reality.
Thank you Jan.

5 July 2026
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Reply from Hays Travel - St Andrews

Thank you for taking the time to leave your positive feedback. We appreciate you booking with Hays in St Andrews and hope you have a great holiday

Rated 5 out of 5 stars

Couldn’t have been happier with our…

Couldn’t have been happier with our experience at the St Andrews branch.
Excellent service from Kath who helped us choose the right cruise to go on.
Would highly recommend and use again in the future

11 July 2026
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Reply from Hays Travel - St Andrews

Thank you for taking the time to leave your positive feedback. We appreciate you booking with Hays in St Andrews and hope you have a great holiday

Rated 5 out of 5 stars

Just the best and frendliest team

Just the best and frendliest team. Very informative and answer all the questions.

12 July 2026
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Reply from Hays Travel - St Andrews

Thank you for taking the time to leave your positive feedback. We appreciate you booking with Hays in St Andrews and hope you have a great holiday

Rated 5 out of 5 stars

Kath was superb and was very…

Kath was superb and was very informative which made the whole experience grea

12 July 2026
Hays Travel - St Andrews logo

Reply from Hays Travel - St Andrews

Thank you for taking the time to leave your positive feedback. We appreciate you booking with Hays in St Andrews and hope you have a great holiday

Rated 5 out of 5 stars

Very helpful as usual

Very helpful as usual. All options considered and offered

7 July 2026
Hays Travel - St Andrews logo

Reply from Hays Travel - St Andrews

Thank you for taking the time to leave your positive review. We appreciate you booking with Hays in St Andrews and hope you have a lovely holiday

Rated 5 out of 5 stars

Start to finish they make it simple…

Start to finish they make it simple easy and very friendly

26 June 2026
Hays Travel - St Andrews logo

Reply from Hays Travel - St Andrews

Thank you for taking the time to leave your kind review, we appreciate you booking with us at Hays Travel in St Andrews and hope you have a lovely holiday.

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