Brilliant, the moment i walked into the store i was greeted with a smile 😃 the young lady was patience personified!so very helpful and every question answered, even sorted things I had not thought of... See more
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The young lady was very polite, patient and helpful and we were delighted with the hotel that she suggested. As we were unsure of exactly what we wanted it made it a little difficult for her. Sandra Y... See more
Company replied
On numerous occasions we have booked holidays with Hays( this is our third this year) and each occasion we have walked in and left having booked in around one hour Wonderful experience again as all... See more
Company replied
Very helpful and polite staff and knowledgable the lady we seen was very professional and went through everything we needed to know
Company replied
Company details
- #19 of 203 best companies in Travel agent
- #6 of 39 best companies in Cruise agency
- #7 of 53 best companies in Cruise Travel Agency
- #3 of 33 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
10 Church Street, WA10 1BD, St Helens, United Kingdom
- 01744 332029
4.9
Excellent
1k reviews
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Reply from Hays Travel - St Helens
Thank you so much for this lovely review! I'll make sure to pass this on to Katie for you :) - Rhiann xx
Very helpful and polite staff and…
Very helpful and polite staff and knowledgable the lady we seen was very professional and went through everything we needed to know
7 August 2026
Reply from Hays Travel - St Helens
Thank you so much for this lovely review! I'll make sure to pass this on to Kelsy for you :) - Rhiann xx
Brilliant
Brilliant, the moment i walked into the store i was greeted with a smile 😃 the young lady was patience personified!so very helpful and every question answered, even sorted things I had not thought of. This is the third time at Hays travel and it will not be the last,
4 August 2026
Reply from Hays Travel - St Helens
Thank you so much for your lovely review! Have an amazing holiday :) Freya
The lady who helped us book the…
The lady who helped us book the holidays was very good, very helpul
28 July 2026
Reply from Hays Travel - St Helens
Thank you so much for this lovely review! I'll make sure to pass this on to Kirstyne for you :) - Rhiann xx
We already had information on the…
We already had information on the holidays we wanted but as always our requirements were completed efficiently by Rhiann. Thank you
4 August 2026
Reply from Hays Travel - St Helens
Thank you so much for this lovely review! Loved booking your holidays for you :) - Rhiann xx
The young lady was very polite
The young lady was very polite, patient and helpful and we were delighted with the hotel that she suggested. As we were unsure of exactly what we wanted it made it a little difficult for her. Sandra Yates
4 August 2026
Reply from Hays Travel - St Helens
Thank you so much for taking the time to leave this review! Loved booking your holiday for you :) - Rhiann xx
Holiday zanzibar
We had a really good experience they went through everything to find us the best hotel for us and the location we want staff was really willing to help us
26 July 2026
Reply from Hays Travel - St Helens
Thank you so much for this lovely review! I'll make sure to pass this onto Kirstyne for you :) - Rhiann xx
Reply from Hays Travel - St Helens
Thank you so much for this lovely review! I'll make sure to pass this on to Katie for you :) - Rhiann xx
Freya found us the lowest price…
Freya found us the lowest price possible, we're extremely delighted with the service and we're super excited for our next holiday, thanks for everyone's help
29 July 2026
Reply from Hays Travel - St Helens
Thank you so much for this lovely review! I'll make sure to pass this on to the team for you :) - Rhiann xx
Absolutely amazing staff couldn’t of…
Absolutely amazing staff couldn’t of done enough for us
21 July 2026
Reply from Hays Travel - St Helens
Thank you so much for this lovely review! Loved booking your holiday for you, you're going to have the best time!! - Rhiann :)
holiday booked for zante thank hays travel
the young lady was fantastic took her time no rush told us everything we needed to no amazing service as always sorry can’t remember the lady name
26 July 2026
Reply from Hays Travel - St Helens
Thank you so much for this lovely review! I'll make sure to pass this on to Lucy for you :) - Rhiann xx
Helpful polite professional lasts go…
Helpful polite professional lasts go the extra mile
25 July 2026
Reply from Hays Travel - St Helens
Thank you for leaving a review on my service. I hope you have a lovely time. Lucy
Allways good service from KATIE.at hays…
Allways good service from KATIE.at hays travel st helens Merseyside.
25 July 2026
Reply from Hays Travel - St Helens
Thank you for your kind words. Katie
Happy holidays
Personally, it was Rhiann, as she was the one who sorted my holiday, from start to finish. She was kind, funny, chatty, she answered all my questions, and she made booking so easy. I honestly couldn't be more happy, she, and the rest of the girls are why I will always book with Hays. Well done 🙂.
25 July 2026
Reply from Hays Travel - St Helens
Thank you sooo much for leaving this lovely review!! Always love booking your holidays for you, you'll have the best time!!! - Rhiann :) xx
Rhian was very helpful and pleasant she…
Rhian was very helpful and pleasant she answered all our questions everything was excellent. Peter
24 July 2026
Reply from Hays Travel - St Helens
Thank you so much for taking the time to leave this lovely review! Loved booking your holiday for you! - Rhiann :)
Pleasant knowledgeable staff
Up to now the experience has been very good. The staff were knowledgeable and attentive. I look forward to giving further positive reviews on our return.
24 July 2026
Reply from Hays Travel - St Helens
Thank you so much for taking the time to leave this lovely review! Loved booking your holiday for you! - Rhiann :)
A good experience
A good experience, I knew the holiday what l wanted, just went in and booked it, and price matched it.
20 July 2026
Reply from Hays Travel - St Helens
Thank you so much for taking the time to leave this review!! I'll make sure to pass this on to Kelsy for you. - Rhiann :) xx
Excellent service and good advice and…
Excellent service and good advice and explained everything could not be any better thanks
19 July 2026
Reply from Hays Travel - St Helens
Thank you so much for taking the time to leave this review! I really appreciate it :) - Rhiann xx
Reply from Hays Travel - St Helens
Thank you so much for taking the time to leave this review! I'll make sure to pass this on to Katie for you :) - Rhiann xx
It was fine I went in to book a cruise…
It was fine I went in to book a cruise the member of staff was helpful I booked paid the deposit and left
9 July 2026
Reply from Hays Travel - St Helens
Thank you so much for taking the time to leave this review for Lucy! I'll make sure to pass this on to her, she'll be thrilled :) - Rhiann xx
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