Always a good experience in the Stirling branch of Hays Travel. The staff are very knowledgeable & friendly. Nothing seems to be a problem for them. They go above & beyond to get the holiday/flights t... See more
Company replied
Unit 17 Marches Mall, The Thistles Shopping Centre, FK8 2EA Stirling, Scotland, GB
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Always a good experience in the Stirling branch of Hays Travel. The staff are very knowledgeable & friendly. Nothing seems to be a problem for them. They go above & beyond to get the holiday/flights t... See more
Company replied
It was so great to with book Hay's Travel. I will definitely use them again. Compared to other travel agents. Amanda was so efficient, she knew exactly what holiday I wanted. She said they would phone... See more
Company replied
Great service from Amanda who took time to find us the right holiday after the one we were originally looking at from a Hays travel email turned out to have no flights from a Scottish airport . I foun... See more
Company replied
My wife and l have done business with hays travel on a few occasions and we have always been lucky enough to deal with Amanda. Amanda is a credit to Hays travel, she is warm and friendly and extremely... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Unit 17 Marches Mall, The Thistles Shopping Centre, FK8 2EA, Stirling, Scotland, United Kingdom
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Kirsty spent a lot of time with us and never tried to push anything on to us . Excelent service

Reply from Hays Travel - Stirling
Amanda was patient informative and determined to find a cruise that worked for me
She was great

Reply from Hays Travel - Stirling
Always a good experience in the Stirling branch of Hays Travel. The staff are very knowledgeable & friendly. Nothing seems to be a problem for them. They go above & beyond to get the holiday/flights to suit your requirements. I'll definitely continue to use their help.

Reply from Hays Travel - Stirling
Staff very helpful friendly and do every thing they can from start to finish.would NOT go to any other travel agent,its hays travel for me all the way.

Reply from Hays Travel - Stirling
It was so great to with book Hay's Travel. I will definitely use them again. Compared to other travel agents. Amanda was so efficient, she knew exactly what holiday I wanted. She said they would phone me back and Mathew did exactly that. Excellent service and enthusiasm. Just what Stirling needs.

Reply from Hays Travel - Stirling
Amanda gave was very helpful and guided us through all the options and gave great advice.

Reply from Hays Travel - Stirling
Really helpful,I wanted to book a safari and it was simple to do and I’m very happy with staff members suggestions,I’m glad I booked

Reply from Hays Travel - Stirling
Very personable assistant

Reply from Hays Travel - Stirling
Always great to deal with and straight forward as I'm always on the move with work

Reply from Hays Travel - Stirling
The help and expertise of Craig in the Stirling store made it 5 star

Reply from Hays Travel - Stirling
A great shop to go into.staff are so friendly and helpful.

Reply from Hays Travel - Stirling
Kirsty was excellent , we didn't really know where we wanted to go, but she helped us to narrow it down to 2 places, when finally we made up our mind, she booked holiday and car parking with ease, we can't thank Kirsty McDonald enough, we recommend hays travel 😃

Reply from Hays Travel - Stirling
Great service from Amanda who took time to find us the right holiday after the one we were originally looking at from a Hays travel email turned out to have no flights from a Scottish airport . I found this quite annoying but thankfully Amanda saved the day .

Reply from Hays Travel - Stirling
I use Stirling Hays Travel for all my holidays as they are frendly and efficient.

Reply from Hays Travel - Stirling
Craig at Hays Stirling always delivers the goods as far as our holidays are concerned 1st class service by a highly motivated individual who strives to get people the holidays that they ask for & more. Craig goes above & beyond to make sure you have everything you need for an excellent holiday experience & is always only ever a phone call or email away even if you are in another country & require advice or assistance Craig will get it sorted ⭐️⭐️⭐️⭐️⭐️

Reply from Hays Travel - Stirling
I had a very good experience in booking a holiday. It was easy and everything was explained clearly by Kirsty.

Reply from Hays Travel - Stirling
My wife and l have done business with hays travel on a few occasions and we have always been lucky enough to deal with Amanda. Amanda is a credit to Hays travel, she is warm and friendly and extremely helpful and knowledgeable. She always makes it easy to deal with our needs and requests. I went in yesterday and in no time Amanda had sorted things out for me .I hope Hays value her. This is from Stephen MacDonald

Reply from Hays Travel - Stirling
very helpful agent who took time to explain everything we needed to know and answer any questions we had would certainly use hays in the future

Reply from Hays Travel - Stirling
Greg the booking assistant made the process very easy and simple to follow. Excellent service from start to finish.

Reply from Hays Travel - Stirling
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