Hays Travel - Wellingborough Reviews 

868
TrustScore 5 out of 5

4.9

64 Swans Lane Swansgate Centre, NN8 1EU Wellingborough, GB


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Rated 5 out of 5 stars

We visited yesterday 7.8.26 Stacey met us with a smile 😊 ,remembered us from our last visit extremely helpful as usual and helped us book our cruise for next February we definitely be back again. Tha... See more

Company replied

Rated 5 out of 5 stars

Hays Agent Morag went above and beyond checking all accommodation, airports, resorts etc nothing was too much for her. We will definitely use Hays again, we will use the currency service which is av... See more

Company replied

Rated 5 out of 5 stars

Chloe was very helpful as we did not have any particular destination in mind. Chloe therefore went through lots and lots and lots of options for us. We after quite some time made a decision, so thank... See more

Company replied

Rated 5 out of 5 stars

Lovely staff. Everyone was very knowledgeable. Morag was really helpful in finding us our holiday to Italy. She gave us different options to take away & look at. When we decided which holiday to go fo... See more

Company replied


Company details

  1. #20 of 203 best companies in Travel agent
  2. #7 of 39 best companies in Cruise agency
  3. #8 of 53 best companies in Cruise Travel Agency
  4. #3 of 33 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #9 of 100 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 64 Swans Lane Swansgate Centre, NN8 1EU, Wellingborough, United Kingdom

  • 01933593033

4.9

Excellent

TrustScore 5 out of 5

868 reviews

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4.9

All reviews

(868)

118,725 reviews in the last 12 months

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Rated 5 out of 5 stars

We visited yesterday 7.8.26 Stacey met…

We visited yesterday 7.8.26 Stacey met us with a smile 😊 ,remembered us from our last visit extremely helpful as usual and helped us book our cruise for next February we definitely be back again. Thank you Stacey 👍👍😊😊

8 August 2026
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Reply from Hays Travel - Wellingborough

Thank you for writing a lovely review.
Always happy to help and it was great to see you again.
Stacey :-)

Rated 5 out of 5 stars

Chloe helped us sort out lovely hotels…

Chloe helped us sort out lovely hotels to go to. Very happy and look forward to our holiday. Was so much easier having someone sort it for us. Thank you Chloe and lady on phone who helped

8 August 2026
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Reply from Hays Travel - Wellingborough

Thank you for Booking with us, glad to help you.

Rated 5 out of 5 stars

Chloe was very helpful as we did not…

Chloe was very helpful as we did not have any particular destination in mind. Chloe therefore went through lots and lots and lots of options for us. We after quite some time made a decision, so thank you again Chloe for your patience.

6 August 2026
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Reply from Hays Travel - Wellingborough

Valerie,

Thank you for your lovely review! We are so pleased to hear that our team member was able to patiently guide you through many options to find the perfect destination. We hope you have a wonderful trip!

Kind Regards
Hays Travel Hastings

Rated 5 out of 5 stars

Welcoming greetings

Welcoming greetings. Nothing was too much trouble. Found the holiday I was looking for. Pleasant surroundings.

6 August 2026
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Reply from Hays Travel - Wellingborough

Thank you for your reply, we are glad to have found you the perfect holiday :)

Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful, made looking and booking a holiday very easy, would definitely recommend.

3 August 2026
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Reply from Hays Travel - Wellingborough

Hayden,

Thank you for your wonderful feedback! We are so pleased to hear that we made looking and booking your holiday easy. We truly appreciate your recommendation.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Hays Agent Morag went above and beyond…

Hays Agent Morag went above and beyond checking all accommodation, airports, resorts etc nothing was too much for her.
We will definitely use Hays again, we will use the currency service which is available. Well done Morag.

27 July 2026
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Reply from Hays Travel - Wellingborough

Kevin,

Thank you for your wonderful feedback! We are so pleased to hear that Morag went above and beyond to assist you. We look forward to helping you again soon.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

The staff were very helpful and…

The staff were very helpful and friendly Ellie Grace was very good and helpful and understanding Which helped me because I have hear lost

31 July 2026
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Reply from Hays Travel - Wellingborough

Thank you so much for your review, I am so glad I could help you. Hope to see you again :)

Rated 5 out of 5 stars

Cloe the travel consultant was very…

Cloe the travel consultant was very helpful and understanding our holiday plans. She was also very patient with us changing our plans.

26 July 2026
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Reply from Hays Travel - Wellingborough

Keith,

Thank you for your wonderful feedback! We are so pleased to hear that Chloe was helpful and understanding of your holiday plans. We hope you have a fantastic trip!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Great staff

We had a brief idea of what we wanted but some of them were very specific things. We went in and spoke to Ellegrace and then she kept on contact with us with recommendations and did not get annoyed with our procrastination. We very happily found our perfect holiday and Ellegrace was so helpful and friendly right from the start.

26 July 2026
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Reply from Hays Travel - Wellingborough

Thank you for your wonderful review! We are so pleased to hear that you found your perfect holiday and that our colleague was so helpful and friendly throughout the process.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Morag was excellent

Morag was excellent , took time to find what we wanted

25 July 2026
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Reply from Hays Travel - Wellingborough

Thank you for taking the time to leave this feedback Mr Bennetto - it was a pleasure to get your trip to Rome booked and I can't wait to hear all about it when you return! :) - Morag

Rated 5 out of 5 stars

Smooth booking experience

Smooth booking experience

24 July 2026
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Reply from Hays Travel - Wellingborough

Hello Mr and Mrs Tustian, thank you for leaving me this kind review. It was great to get your Morocco holiday secured for you! - Maddie

Rated 5 out of 5 stars

Very professional as always

Very professional as always. Diane went out of her way to help us find what we were looking for. Whilst the booking was being made there was a computer glitch and she had to phone Easy Jet direct to confirm everything for us after she had tried every other avenue, she wasn't going to be beaten and made sure we went away happy. All in all 5***** service. Thank you again Diane.

22 July 2026
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Reply from Hays Travel - Wellingborough

Thank you for taking the time to leave this review Mr Cherry! So pleased we were able to get your holiday booked - there was no way we would be beaten haha! Thank you for your booking and we look forward to seeing you again in store :) - Morag

Rated 5 out of 5 stars

Always a great team of people in store…

Always a great team of people in store willing to share their expertise & experience. Extremely patient given the many ‘tweaks’ we made before making our final decision. Special thanks to Angela who went above & beyond to get the perfect holiday for us

24 July 2026
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Reply from Hays Travel - Wellingborough

Thank you for your review. I am so glad your are happy with our service. Hope to see you again soon :)

Rated 5 out of 5 stars

Angela was really friendly and very…

Angela was really friendly and very helpful in finding us a holiday for the dates we wanted.

20 July 2026
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Reply from Hays Travel - Wellingborough

Thank you for taking the time to leave this kind review. I'm sure you are going to have an amazing holiday in Corfu. Angela :)

Rated 5 out of 5 stars

Very helpful and knowledgeable

Madeline was very helpful and professional. She seemed very knowledgeable about the destinations we enquired about and gave us lots of options. She even thought of other items we might need that even we didn't think of. Would happily use again.

18 July 2026
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Reply from Hays Travel - Wellingborough

Hello Mr Trower, thank you for leaving me this lovely review. it was lovely to find you the perfect holiday & getting it all secured for you! You will have an amazing family holiday. - Maddie

Rated 5 out of 5 stars

Everything as expected Stacey very…

Everything as expected Stacey very helpfull all booked as discussed

18 July 2026
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Reply from Hays Travel - Wellingborough

Thank you for taking the time to leave this great feedback. It was lovely to meet you both and a pleasure to help get your holiday plans in place for you. Stacey :)

Rated 5 out of 5 stars

Very friendly great knowledge great…

Very friendly great knowledge great price

16 July 2026
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Reply from Hays Travel - Wellingborough

John Curtis,

Thank you for your wonderful 5-star review! We are so pleased to hear that you found our service friendly, knowledgeable, and offered at a great price.

Kind Regards
Hays Travel

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