Hays Travel - Widnes Reviews 804

TrustScore 5 out of 5

4.9

24 Albert Road, WA8 6JE Widnes, GB


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Rated 5 out of 5 stars

It couldn't have been more perfect. The booking done with no hassle at all by a very pleasant lady, and excellent flight times. I wouldn't book with anybody else.

Company replied

Rated 5 out of 5 stars

My sister and I walked into the Widnes store a few days ago, we were armed with nothing more than a vague idea we fancied going on our first ever cruise. Possibly Mediterranean, possibly 7 days, possi... See more

Company replied

Rated 5 out of 5 stars

All the Girls/Staff were very helpful. They firstly helped me find a tour I liked the look of and then helped me plan the rest. They were all very friendly and easy to talk to. I liked the fact they c... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. After trying to book our Thailand holiday trip online and sourcing direct flights with some difficulty, gave up and went to these guys. So glad we did!! Whole trip boo... See more

Company replied


Company details

  1. #21 of 202 best companies in Travel agent
  2. #8 of 38 best companies in Cruise agency
  3. #10 of 52 best companies in Cruise Travel Agency
  4. #6 of 33 best companies in Cultural tours provider
  5. #4 of 32 best companies in Currency exchange service
  6. #10 of 95 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

4.9

Excellent

TrustScore 5 out of 5

804 reviews

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4.9

All reviews

(804)

116,676 reviews in the last 12 months

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Rated 5 out of 5 stars

It couldn't have been more perfect

It couldn't have been more perfect. The booking done with no hassle at all by a very pleasant lady, and excellent flight times. I wouldn't book with anybody else.

1 July 2026
Hays Travel - Widnes logo

Reply from Hays Travel - Widnes

Hi Margarita, Thanks for your lovely words, We are glad you were happy with the service.

Rated 5 out of 5 stars

Staff very helpful …

Staff very helpful and we found the holiday that we were looking for. We would definitely recommend Hays Travel.

23 June 2026
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Reply from Hays Travel - Widnes

Thank you for your kind review we are so glad you booked with us again here at hays travel widnes

Rated 5 out of 5 stars

Helpful and Friendly Staff

All the Girls/Staff were very helpful. They firstly helped me find a tour I liked the look of and then helped me plan the rest. They were all very friendly and easy to talk to. I liked the fact they could share their experiences and recommendations from their travels to the country I’m going to be visiting.

12 June 2026
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Reply from Hays Travel - Widnes

Thank you so much for your kind review i am so glad we gave you all the advice and recommendations you needed. Thank you again for booking at Hays travel Widnes

Rated 5 out of 5 stars

Julie at our local widnes branch always…

Julie at our local widnes branch always ensures everything sorted in a friendly efficient manner, giving us full confidence in the arrangements.

18 June 2026
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Reply from Hays Travel - Widnes

Hi Jacqueline, Its always a pleasure to help you both, Have a lovely holiday and we will see you both soon 😊

Rated 5 out of 5 stars

The staff at the Widnes Branch are the…

The staff at the Widnes Branch are the most helpful and friendly.....they go out of there way to fine the Best Holiday for you no matter how much you are spending. The branch has a lovely atmosphere making you want to return, credit to all of the staff!!!!

6 June 2026
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Reply from Hays Travel - Widnes

Thank you for such a kind review, We are so glad you felt at ease and we booked your perfect holiday again

Rated 5 out of 5 stars

Friendly and very helpful

Friendly and very helpful

7 June 2026
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Reply from Hays Travel - Widnes

Thank you for your kind review, and thank you for booking with us at hays travel Widnes

Rated 5 out of 5 stars

Hays Travel Agents are hard to beat

It's always a pleasure to visit Hays in Widnes, such friendly and efficient staff. Hannah looked after us, got us the holiday we where looking at. The Manager of Widnes is also such a lovely person. A real credit to the Hays community.

2 June 2026
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Reply from Hays Travel - Widnes

We are so pleased to hear you had such a wonderful experience with us. Thank you for your kind words; we truly appreciate your feedback!

Rated 5 out of 5 stars

Holiday Booked

We went to book a coach holiday and your representative Hannah in your Widnes branch could not have been more helpful. She seen to all our requests and answered any questions.

2 June 2026
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Reply from Hays Travel - Widnes

Hi Joyce, Thanks for your lovley review , We look forward to seeing you again soon

Rated 5 out of 5 stars

Hannah was excellent ,very quick and…

Hannah was excellent ,very quick and very helpful,I will recommend hays travel to other people.😎😎😎

31 May 2026
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Reply from Hays Travel - Widnes

Thank you so much for your review i am so glad you enjoyed booking your future holiday with Hannah

Rated 5 out of 5 stars

Great experience and service

Really good experience at the store, Hannah was very friendly and helpful helping us book our cruise, she was very efficient and asked for help from some other colleagues with a particular issue on the computer who were equally helpfully and Hannah was very knowledgeable. She had to ring Royal Caribbean and they were having a few technical issues at their end and Hannah kept apologising and she said she could give us there number to call ourselves the next day to complete part of a deal or I could call in today and she would ring on my behalf so I did and she helped again and also offered us a great deal on travel insurance too, very pleasant young ready and great service as always. I have used Hayes Travel a few times before and never been disappointed. Keep up the good work ladies 😊

29 May 2026
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Reply from Hays Travel - Widnes

Hi Mrs Goss, Thankyou so much for the lovely review , We are glad you enjoyed our sevice and we look forward to seeing you again .

Rated 5 out of 5 stars

It is always a good experience to book…

It is always a good experience to book our holiday face to face at the travel shop grate team that work there

29 May 2026
Hays Travel - Widnes logo

Reply from Hays Travel - Widnes

Hi Howard , Thanks for the lovely words we look forward to seeing you again soon .

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