Hays Travel - Wisbech Reviews 

154
TrustScore 4.5 out of 5

4.7

Market Place 33, PE13 1DP Wisbech, England, GB


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Rated 5 out of 5 stars

I was looking for a last minute short break and Shauni was fabulous and found me a great deal with perfect flight times, I wouldn’t go anywhere else!

Company replied

Rated 5 out of 5 stars

I made an enquiry via Scarlett at Hays Travel Wisbech for a city break in Berlin. Scarlett came back very quickly with two options which suited our budget and requirements. I did have a few follow u... See more

Company replied

Rated 5 out of 5 stars

Scarlett was more than helpful and patient whilst we booked our honeymoon! She found multiple quotes for us to compare and didn’t pressure us into making any decisions. She gave us so many options b... See more

Company replied

Rated 5 out of 5 stars

I contacted Shauni Rogerson at the Wisbech branch to book a cruise in 2028. Shauni was very helpful & made the booking process so easy & very well explained. There is 6 of us going together & shauni g... See more

Company replied


Company details

  1. #22 of 198 best companies in Travel agent
  2. #7 of 38 best companies in Cruise agency
  3. #10 of 52 best companies in Cruise Travel Agency
  4. #5 of 33 best companies in Cultural tours provider
  5. #3 of 32 best companies in Currency exchange service
  6. #9 of 94 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Market Place 33, PE13 1DP, Wisbech, England, United Kingdom

  • 01945461614

4.7

Excellent

TrustScore 4.5 out of 5

154 reviews

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4.7

All reviews

(154)

122,751 reviews in the last 12 months

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Rated 5 out of 5 stars

I was looking for a last minute short…

I was looking for a last minute short break and Shauni was fabulous and found me a great deal with perfect flight times, I wouldn’t go anywhere else!

13 July 2026
Hays Travel - Wisbech logo

Reply from Hays Travel - Wisbech

Thank you for your lovely review Emma! I hope you and your partner have a lovely getaway for your birthday!

Rated 5 out of 5 stars

My 1st time booking a holiday for my…

My 1st time booking a holiday for my family i used Hays in wisbech where I met a lovely lady whom not only sorted my holiday but beat the previous price I was given so I ended up with a all inclusive holiday pluse parking for less than my original quote with another travel company im very happy and I do highly recommend Hayes travel wisbech

31 May 2026
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Reply from Hays Travel - Wisbech

Thank you so much for your review! It was my pleasure to get you booked and I look forward to helping you again in the future :)

Rated 4 out of 5 stars

On opening the door we were greeted…

On opening the door we were greeted with a warm welcome and a smile.
The staff, were engaging with us, before they started the process of looking and booking.
Nothing too much trouble, when we asked various questions.
Even offered to download our boarding passes.
Definitely recommend and will use again

20 June 2026
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Reply from Hays Travel - Wisbech

Thank you for your lovely review! It was a pleasure to get you booked and sorted :)

Rated 5 out of 5 stars

Very good and the girls are always…

Very good and the girls are always friendly and helpful

10 June 2026
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Reply from Hays Travel - Wisbech

Thank you for your lovely review! It's always a pleasure to see you and get you booked :)

-Emma

Rated 5 out of 5 stars

I contacted Shauni Rogerson at the…

I contacted Shauni Rogerson at the Wisbech branch to book a cruise in 2028. Shauni was very helpful & made the booking process so easy & very well explained. There is 6 of us going together & shauni got us the best deal & cabins altogether, very professional & I will certainly book in the future with the same company & definately with Shauni, thank you for the exceptional service & made 6 people very happy. 😊

9 June 2026
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Reply from Hays Travel - Wisbech

Thank you so much for the lovely review! It was a pleasure to get you booked, and I look forward to any other trips that you're planning :)

-Shauni

Rated 5 out of 5 stars

Great service a friendly

Great service a friendly, knowledgeable staff.

12 May 2026
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Reply from Hays Travel - Wisbech

Thank you for your review, it was a pleasure to get you booked and sorted :)

-Shauni

Rated 3 out of 5 stars

Disruption on our flight…lost 1 days…

Disruption on our flight…lost 1 days holiday…
We were bussed into Birmingham..

6 May 2026
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Reply from Hays Travel - Wisbech

Hi Christine,

We do apologise for the delay to your holiday. This was out of our control and also out of Jet2Holiday's control. I can see that you are booked up for later this year with Jet2Holiday's and Hays Travel.

We are working with yourself and Jet2 to get compensation back from the time lost and we will be doing our upmost to ensure a satisfactory outcome for yourself.

If you want to discuss further, please don't hesitate to contact me directly.

Kind regards,
Alishia

Rated 5 out of 5 stars

Friendly knowledgeable staffnot…

Friendly knowledgeable staff who not only booked what I needed but seemed interested in my plans

18 April 2026
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Reply from Hays Travel - Wisbech

Thank you for your lovely review, it was a pleasure to get you booked :)

Rated 5 out of 5 stars

Once again I have been looked after by…

Once again I have been looked after by the team. Always with a smile they do exactly what I need. Thank you and you know how much you all are appreciated.

18 April 2026
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Reply from Hays Travel - Wisbech

Thank you for your lovely review, it's always a pleasure to see you and get your holiday sorted! -Alishia

Rated 5 out of 5 stars

Nice and easy booking

Fast, efficient, friendly and knowledgeable

11 April 2026
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Reply from Hays Travel - Wisbech

Thank you for your lovely review, it was a pleasure to get your holiday booked!

Shauni

Rated 5 out of 5 stars

Emma found exactly what we wanted…

Emma found exactly what we wanted within budget! Very pleased with results!

12 April 2026
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Reply from Hays Travel - Wisbech

Thank you for your lovely review, it was a pleasure to get your holiday sorted :)
Emma

Rated 5 out of 5 stars

Emma was very helpful in sorting my…

Emma was very helpful in sorting my holiday out could ask for anymore would recommend

20 March 2026
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Reply from Hays Travel - Wisbech

Thank you for your kind review Grant, I'm so glad we managed to find something suitable for you! :) -Emma

Rated 5 out of 5 stars

Professional and prompt

I made an enquiry via Scarlett at Hays Travel Wisbech for a city break in Berlin. Scarlett came back very quickly with two options which suited our budget and requirements.
I did have a few follow up requests regards flight times etc which again Scarlett dealt with and responded to in a prompt and professional manner.
Would certainly use again for future bookings

13 March 2026
Hays Travel - Wisbech logo

Reply from Hays Travel - Wisbech

Thank you for your lovely review, it was a pleasure to get you booked :) -Scarlett

Rated 5 out of 5 stars

The staff knew what they was talking…

The staff knew what they was talking about and could give me lots of options for what I wanted, they wasn't pushy just confident in their knowledge, it was a pleasure to go into Hays and to come out with a holiday what I wanted. Well done Hays Wisbech, I won't go anywhere else.

20 February 2026
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Reply from Hays Travel - Wisbech

Thank you so much for your review, it was a pleasure to get this sorted for you and I hope you're all looking forward to being onboard Disney Wish! :) -Alishia

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