Hays Travel - Wolverhampton Reviews 694

TrustScore 5 out of 5

4.9

2e Wulfrun Square, WV1 3HQ Wolverhampton, GB


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Rated 5 out of 5 stars

Caroline discussed various options with us being first time cruisers. Feel that she understood our needs and wanted to make our holiday special. She went through the booking process very clearly an... See more

Company replied

Rated 5 out of 5 stars

As always, Hays Wolverhampton sorts us out Emma knows exactly what we want to every detail. Would not go anywhere else. Always enjoy our visits!!!!

Company replied

Rated 5 out of 5 stars

The staff are very understanding as to our holiday patient and listen to what we want They never push us to anything And are very professional Kind and caring That is why we have 5 cruises t... See more

Company replied

Rated 5 out of 5 stars

The travel agent was friendly and welcoming. I was able to find a holiday last minute, which was good! The whole experience from finding a suitable holiday to booking etc was pretty easy & effortle... See more

Company replied


Company details

  1. #21 of 202 best companies in Travel agent
  2. #8 of 38 best companies in Cruise agency
  3. #10 of 52 best companies in Cruise Travel Agency
  4. #6 of 33 best companies in Cultural tours provider
  5. #4 of 32 best companies in Currency exchange service
  6. #10 of 95 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 2e Wulfrun Square, WV1 3HQ, Wolverhampton, United Kingdom

  • 01902585072

4.9

Excellent

TrustScore 5 out of 5

694 reviews

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Rated 5 out of 5 stars

As always

As always, Hays Wolverhampton sorts us out Emma knows exactly what we want to every detail. Would not go anywhere else. Always enjoy our visits!!!!

28 June 2026
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Reply from Hays Travel - Wolverhampton

Thank you for your lovely review :)

Rated 5 out of 5 stars

Dealt with Demi

Dealt with Demi. She was very good polite and pleasant. We managed to sort out the holiday in an appropriate not rushed timescale.

25 June 2026
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Reply from Hays Travel - Wolverhampton

Thank you for your lovely review :)

Rated 5 out of 5 stars

Excellent service

Caroline discussed various options with us being first time cruisers. Feel that she understood our needs and wanted to make our holiday special. She went through the booking process very clearly and explained everything clearly. Very happy with the service we received especially as we did not go in to book just to find information

23 June 2026
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Reply from Hays Travel - Wolverhampton

Thank you for your lovely review :)

Rated 5 out of 5 stars

Excellent

Excellent. Emma was professional knowledgeable & friendly.

21 June 2026
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Reply from Hays Travel - Wolverhampton

Thank you for your lovely review :)

Rated 5 out of 5 stars

The staff are very understanding as to…

The staff are very understanding as to our holiday patient and listen to what we want
They never push us to anything
And are very professional
Kind and caring
That is why we have 5 cruises this year
All booked at Wolverhampton
Hayes

9 June 2026
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Reply from Hays Travel - Wolverhampton

Thank you for your lovely review :)

Rated 5 out of 5 stars

Holiday

We were made to feel welcome..Mia the young lady that helped us was very kind and helpful she explained everything to us and gave advice..thankyou Mia.

13 June 2026
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Reply from Hays Travel - Wolverhampton

Thank you for your lovely review!!

Rated 5 out of 5 stars

Answers to all my questions

Answers to all my questions. Very pleased with my holiday enquiries. Booked looking forward to going to Australia.

2 June 2026
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Reply from Hays Travel - Wolverhampton

Thank you for your lovely review

Rated 5 out of 5 stars

The travel agent was friendly and…

The travel agent was friendly and welcoming. I was able to find a holiday last minute, which was good!
The whole experience from finding a suitable holiday to booking etc was pretty easy & effortless.
This is my 2nd holiday booked with Hays & I would definitely recommend.

7 June 2026
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Reply from Hays Travel - Wolverhampton

Thank you for your great review:)

Rated 5 out of 5 stars

Friendly staff

Lovely, friendly and helpful staff - thank you for your patience and for all your help with our most recent holiday booking with you

4 June 2026
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Reply from Hays Travel - Wolverhampton

Thank you for your review :)

Rated 5 out of 5 stars

Dealt with immediately

Dealt with immediately. Found a holiday that suited us. Went the extra mile to sort out free seats and phoned us within the hour to confirm.

11 June 2026
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Reply from Hays Travel - Wolverhampton

Thank you for your review :)

Rated 5 out of 5 stars

This was the first time I have been in…

This was the first time I have been in a Hays travel shop, I usually use other travel agents, the lady in the Wolverhampton shop was very helpful, she looked at ways of saving me money so I can out of the shop with a better holiday for less money, perfect, thank you.

7 June 2026
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Reply from Hays Travel - Wolverhampton

Thankyou for your lovely review! I hope you and your wife enjoy your anniversary 😊 - Demi

Rated 5 out of 5 stars

I’m so happy with the service provided…

I’m so happy with the service provided by Poppy. Within minutes she found us holidays in our budget range and went above and beyond with extra help. As being disabled with motor neurone disease I very highly recommend this holiday agents. Will be calling them soon to book again, as they saved me so much time and energy. Thank you 🙏🏽

2 June 2026
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Reply from Hays Travel - Wolverhampton

Thank you for your lovely review :)

Rated 5 out of 5 stars

Amazing customer service in particular…

Amazing customer service in particular from a lovely individual called Demi, she answered all questions efficiently and was very patient and friendly. She managed to find a flight that accommodated my every need. Very friendly and comfortable experience 10/10.

28 May 2026
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Reply from Hays Travel - Wolverhampton

Hello Mariama, I'm glad we managed to find something that met your requirements! Thankyou for your lovely review :) - Demi

Rated 5 out of 5 stars

We knew what we wanted when we entered…

We knew what we wanted when we entered the shop and we gave Mia a written list to work from. She quickly generated a total cost which we accepted and we were out of the shop in 30 minutes

29 May 2026
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Reply from Hays Travel - Wolverhampton

Thank you for your lovely review :)

Rated 5 out of 5 stars

Excellent personal service

I booked through Ella at Wolverhampton and she was really helpful, researched the cabins to find us the best one; really appreciated her personal service to get us the best deal. Thank you. Was really easy to book and pay, would recommend and will no doubt use again!

22 May 2026
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Reply from Hays Travel - Wolverhampton

Thank you for your lovely review :)

Rated 5 out of 5 stars

hAYS Staff are so helpful

It was simply the staff and how quick and professional they where

28 May 2026
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Reply from Hays Travel - Wolverhampton

Thank you for your review :)

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