While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This is a great shop. Super knowledgeable staff and great customer service. They helped me out with my wet suit selection and it's working out swimmingly.

Rated 3 out of 5 stars

Item was advertised in stock; yet it took well over a week before they shipped, then another week for delivery so close to 3 weeks between order and delivery. A very long time in the age of 2-3 day... See more

Rated 5 out of 5 stars

I ordered some Vans and when there was an unexpected delay, I received both a phone call and text explaining why. Very responsive and customer centered. Great service!

Rated 5 out of 5 stars

This was my first time ordering a product from this company and their personal email responses were a nice touch and very thorough. I was impressed about how quickly my order was processed and shipped... See more

Company details

  1. Sporting Goods Shop

Information provided by various external sources

Wetsuits, Fins, Billabong, O'Neill, Vans, Hurley, Vissla, Rip Curl, Nixon and more


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

144 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top notch surf shop

If you don’t buy from HBC surf, you are missing out! These guys know their products and have fair prices. One of the best shops on the east coast! Thanks again for all the support Angelo!

26 November 2019
Unprompted review
Rated 5 out of 5 stars

This is a great shop

This is a great shop. Super knowledgeable staff and great customer service. They helped me out with my wet suit selection and it's working out swimmingly.

10 November 2019
Unprompted review
Rated 1 out of 5 stars

Not current model Oneil wetsuit

Ordered a Psycho-1 back zip wetsuit.
Used the wet20 discount. Decent price
But this was not the current model (techno butter 3).
I have a old TB3 and a old TB2.so I can compare it.
I don't think this was even a TB2 from the markings.
I will NEVER BUY FROM THIS COMPANY AGAIN.

7 November 2019
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I ordered some Vans and when there was an unexpected delay, I received both a phone call and text explaining why. Very responsive and customer centered. Great service!

27 October 2019
Unprompted review
Rated 3 out of 5 stars

Item as advertised but very slow to ship

Item was advertised in stock; yet it took well over a week before they shipped, then another week for delivery so close to 3 weeks between order and delivery. A very long time in the age of 2-3 day delivery.

Item was as advertised and packed well.

21 September 2019
Unprompted review
Rated 5 out of 5 stars

Awesome surf shop

Awesome surf shop! Quickly filled my order and even hand delivered it to me since I live local to their shop!

21 September 2019
Unprompted review
Rated 5 out of 5 stars

Fourth wetsuit purchase from Phil at…

Fourth wetsuit purchase from Phil at HBCsurf, always a great experience. They're knowledgeable, friendly, ship quickly (at no charge for a wetsuit) and the prices are great. Highly recommend!

27 August 2019
Unprompted review
Rated 5 out of 5 stars

Personal

Great price, fast shipping, great product. Even left a personal message, great touch. Will buy again

24 August 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look