HDCCTV Reviews 

411
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I was wanting to improve the CCTV coverage at the rear of my house but could not run a coax cable to the best position for the camera. I spoke to Gary in the sales department at HDCCTV and he came... See more

Company replied

Rated 5 out of 5 stars

Fast delivery for products and knowledgeable technical team. Good quality products. Any questions are answered rapidly and expertly. No hesitation in recommending this company - I have used them for a... See more

Company replied

Rated 5 out of 5 stars

Absolutely excellent company. I knew roughly what I wanted & what I didn't & had a very informative call with one of the sales team who gave me straight up, honest information, rather than 'selling'.... See more

Company replied

Rated 5 out of 5 stars

Amazing service from the team at HDCCTV. I've had my CCTV setup for around 2 years now and it's never let me down. I also bought a second set which is installed at a friends which he loves also. The c... See more

Company details

  1. Electronics store

Information provided by various external sources

We supply High Quality HD CCTV and IP CCTV systems at Great Prices with Next Day Delivery. Buy CCTV Cameras, CCTV Systems, CCTV Monitors, CCTV Cables and CCTV Accessories with up to 3 Years Warranty and Excellent Technical Support. We also offer Free Remote Site Surveys, contact us to discuss your requirements. T: 020 8126 6666 E: sales@hdcctv.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

411 reviews

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4.9

All reviews

(411)

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Rated 5 out of 5 stars

For CCTV - a first class supplier!

Build quality of the HD IP cameras and junction base is very robust. It was also very easy to order the system from HDCCTV online and they offer great support for ordering the right parts. Also very easy to buy additional cameras as the need arises. I am very happy with the range of products on offer and can see myself being a returning customer!

9 June 2020
Unprompted review
Rated 4 out of 5 stars

Product is excellent

Product is excellent, bit of delay in despatch of the camera due to start of the year, Rang a few times, no response. Otherwise good, will use again

15 January 2020
Unprompted review
Rated 5 out of 5 stars

Great product, amazing team.

Amazing service from the team at HDCCTV. I've had my CCTV setup for around 2 years now and it's never let me down. I also bought a second set which is installed at a friends which he loves also. The customer service is amazing, a couple of times i've had issues so used the direct chat function where Gary resolved all my issues by remote access of my machine updating my firmware and also offering general advice. Would always use these in the future as not only is the product amazing, but the aftercare too!

14 November 2019
Unprompted review
Rated 5 out of 5 stars

The firs time I’ve used HDCCTV I’ve…

The firs time I’ve used HDCCTV I’ve brought NVR and 3 cameras 🎥 . Installed it last weekend great product very good delivery with DPD . And will continue to use the product and recommend HDCCTV.

Thank you
Keith Lydster .

10 November 2019
Unprompted review
Rated 5 out of 5 stars

Knowledgeable

Helpful, knowledgeable, and really quick delivery. Also amazing you tube videos.

8 November 2019
Unprompted review
HDCCTV logo

Reply from HDCCTV

Thank you for your kind words Margaret.

Rated 5 out of 5 stars

Good firm to deal with !

Fast delivery...cameras and DVR seem good quality....setup easy....worked first time...good customer service and advice. ( AND... they were right —- a Wi-Fi dongle doesn’t work —- you need two powerline adapters to connect to router )

30 September 2019
Unprompted review
Rated 5 out of 5 stars

I've owned an HDCCTV analogue/IP DVR…

I've owned an HDCCTV analogue/IP DVR for some time and in the past have used images from it to secure a prosecution. The police told me they were some of the best images they had seen. I've just bought two more cameras to add to the system and HDCCTV help over the phone and buying process was excellent.

24 September 2019
Unprompted review
Rated 1 out of 5 stars

Poor Customer Care

Sent items to billing address not delivery address, redispatched and promised items the next day, this did not happen either. All the while I am trying to complete a job working away extra expense of hotels, labour all spent waiting for promised materials that didn't turn up. After all that no offer of reimbursement and NOT ONE APOLOGY FOR THE INCONVENIANCE.

12 August 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service with really…

Fantastic customer service with really helpful and friendly staff. The help application on the website is great and allows them to point you in the right direction to locate compatible equipment saving time and errors.
Thank you for your help.

30 July 2019
Unprompted review
Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, nothing too much of a problem on the phone. This is my second occasion dealing with Colin and Gary. Would definitely recommend.

11 July 2019
Unprompted review
Rated 5 out of 5 stars

Go the extra mile to be helpful

Bought a hybrid DVR but had some difficulty setting it up to work with IP cameras - HDDTV were very helpful and spent some time helping me over the phone. So nice to to be able to call for help - friendly company highly recommended

5 July 2019
Unprompted review
HDCCTV logo

Reply from HDCCTV

Thank you for taking the time to leave us feedback Michael it is appreciated

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