Health IQ Reviews 

873
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

I have received phone calls daily from Health IQ. Today at 11am I spoke with a person and told them to stop calling me. Since 11am, I have received six phone calls. Their operators hang up when asked... See more

Rated 5 out of 5 stars

Jasmine at the Harlingen office by the expressway. Did an awesome job welcoming my whole family. She gave us precision on our plans and quality of our phones. I haven't ever had anyone make me feel s... See more

Rated 5 out of 5 stars

Weight loss surgery caused chronic malnourishment nausea and vomiting and caused me to lose all my teeth as I was on disability for degenerative joint disease. Standard dentures were a nogo and clip... See more

Company replied

Rated 5 out of 5 stars

I was lucky and honored to meet with Dana Herring, who helped me understand and choose the right Supplemental plan for my needs. This wad my 1st Enrollment for Medicare - Suppl plan and I needed... See more

Company details

  1. Insurance agency
  2. Financial advisor

About Health IQ

Written by the company

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At Health IQ, our mission is to ensure that all seniors are seen and treated as unique individuals by the healthcare system. Health IQ is the only Medicare broker that uses your detailed health record and our AI platform to find a plan truly tailored to your needs.


Contact info

4.2

Great

TrustScore 4 out of 5

873 reviews

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4.2

All reviews

(873)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

This company calls me every day

This company calls me every day, sometimes more than once a day, with a sales call trying to sell me a Medicare plan. I am on the do not call list; I told them to stop calling me several times, I already have a Medicare plan, but they keep calling me even after I told them to stop. Their call center in the Philippines is the one that calls me from 689-201-8574. They are very rude, hanging up on me when I ask to speak to a supervisor. I just want them to stop calling me.

9 November 2022
Unprompted review
Health IQ logo

Reply from Health IQ

Please know that Health IQ takes seriously its obligations under both federal and state law and has strong internal and third-party policies concerning compliance. If you would like to provide your telephone number to customersupport@healthiq.com, we can ensure you are on our internal Do Not Call list.

Rated 5 out of 5 stars

My agent was Michael

My agent was Michael, and he was an absolute God send! Every concern and question I had, he dug and came up with an answer. He was patient and caring and could not have hoped for any more.

4 November 2022
Unprompted review
Health IQ logo

Reply from Health IQ

We're so glad to hear about your experience with Health IQ! Thank you for taking time out of your day to leave your positive feedback. We'll be sure to pass your note along to your agent.

Rated 5 out of 5 stars

Good

Experience was good and explain done not a long time taking .

8 November 2022
Unprompted review
Health IQ logo

Reply from Health IQ

Thank you for taking time out of your day to leave your positive feedback. We're so glad to hear about your experience with Health IQ!

Rated 4 out of 5 stars

Jasmine was very helpful and explained…

Jasmine was very helpful and explained things when I had a question. She answered answered all my concerns. I would recommend her to my friends.

5 November 2022
Unprompted review
Health IQ logo

Reply from Health IQ

We're so glad to hear about your experience with Health IQ! Thank you for taking time out of your day to leave your positive feedback. We'll be sure to pass your note along to Jasmine!

Rated 5 out of 5 stars

Health IQ Review

Health is beneficial and allows ease of information access to health related shopping. Conformity allows flowing medical networking.

3 November 2022
Unprompted review
Health IQ logo

Reply from Health IQ

We're so glad to hear about your experience with Health IQ! Thank you for taking time out of your day to leave your positive feedback.

Rated 1 out of 5 stars

Scammers?

This company has aggravated the he-- out of me by calling me a zillion times a day, every day, since the Medicare enrollment period began. Now, they are also texting me. I would not buy an insurance policy over the phone!!!! Do they not realize the elderly are called constantly by scammers and we have learned to be distrustful of anyone we don't know calling us, trying to sell us something. Get real, Health IQ.

4 November 2022
Unprompted review
Health IQ logo

Reply from Health IQ

No one likes unsolicited phone calls, and we’re sorry for any frustration it’s caused. We did look through our Do Not Call list, but we couldn’t locate your phone number. Please contact us at customersupport@healthiq.com so that we can get this taken care of right away.

If you placed your number on the National Do Not Call Registry, it may take up to 31 days for sales calls to stop. To check if your phone number is on the National Registry, please go to DoNotCall.gov or call 1-888-382-1222 from the number you’d like to verify.

Rated 1 out of 5 stars

I worked for this company October 10 to…

I worked for this company October 10 to October 25th I haven’t received my paycheck yet I have been blocked my company email delete I keep sending emails to Hr then finally get username and password and it won’t allow me to put my hours in I’m devastated behind this my name is Tasha Hudson 513-225-3163

2 November 2022
Unprompted review
Rated 5 out of 5 stars

I had a good call with Michael G.

I had a good call with Michael G.
He was very concerned that I understood what I had and am getting. Sounded like he cared about us older generation. Thank you

29 October 2022
Unprompted review
Health IQ logo

Reply from Health IQ

We're so glad to hear about your experience with Health IQ! Thank you for taking time out of your day to leave your positive feedback. We'll be sure to pass your note along to your agent.

Rated 5 out of 5 stars

Honesty

Matthew Atteberry is very intelligent speaker. He is easy to understand and relate to. I did not have to ask but one specific question. He is knowledgeable and answered my only question with confidence. He made me feel better about my future medical needs. W tok care of business and we 😅 laughed. He is a true keeper!! Thank you health IQ with New Mexico and MATTHEW. Matthew if we lived in the same state I would babysit ( for free) for you so you could take your lady out. You deserve an evening out on me. Hats off to a long and prosperous relationship...

28 October 2022
Unprompted review
Health IQ logo

Reply from Health IQ

We're so glad to hear about your experience with Health IQ! Thank you for taking time out of your day to leave your positive feedback. We'll be sure to pass your note along to Matthew!

Rated 5 out of 5 stars

I was sure I was going to stay with my…

I was sure I was going to stay with my current carrier but Deborah patiently listened to what was important to me and found me a better deal with the AI. She was a little bit country and talked my language and I recommended her to my friend that is just turning 65.

27 October 2022
Unprompted review
Health IQ logo

Reply from Health IQ

We're so glad to hear about your experience with Health IQ and our Precision Medicare AI platform! Thank you for taking time out of your day to leave your positive feedback, and thank you for recommending us to your friend. We'll be sure to pass your note along to your agent.

Rated 5 out of 5 stars

She was very informative answered all…

She was very informative answered all my questions and explained everything in detail so that I understood

28 October 2022
Unprompted review
Health IQ logo

Reply from Health IQ

We're so glad to hear about your experience with Health IQ! Thank you for taking time out of your day to leave your positive feedback.

Rated 5 out of 5 stars

My name is Robert Elsbree I enjoyed…

My name is Robert Elsbree I enjoyed talking with Nicole Brown she was very informative and helped me enormously!

25 October 2022
Unprompted review
Health IQ logo

Reply from Health IQ

Robert, we're so glad to hear about your experience with Health IQ! Thank you for taking time out of your day to leave your positive feedback.We'll be sure to pass your note along to your agent.

Rated 5 out of 5 stars

Karen Jackson's window replacements.

The person on the was polite,professional & completed the job just like they advertised. Wow completed all windows in a day!!!!! That's what I call a value. Thanks Anderson you do windows right.

27 October 2022
Unprompted review
Rated 5 out of 5 stars

Orlando Ashah was very professional and…

Orlando Ashah was very professional and respectful. I couldn't be happier with this service.

25 October 2022
Unprompted review
Health IQ logo

Reply from Health IQ

We're so glad to hear about your 5-star experience with Health IQ! Thank you for taking time out of your day to leave your positive feedback. We'll be sure to pass your note along to your agent.

Rated 5 out of 5 stars

Robin Goggin got me a plan for…

Robin Goggin got me a plan for everything I need to cover my costs. She was very knowledgeable, patient, and kind. I wouldn't have been able to decide on a plan without her expertise. Thanks again Robin!

25 October 2022
Unprompted review
Health IQ logo

Reply from Health IQ

Thank you so much for taking the time to leave us a review. We're so happy to hear about your 5-star experience with Health IQ! We'll be sure to pass your note along to your agent.

Rated 1 out of 5 stars

Seems like a Junk phone scam

Most of the reviews about this company look like they were written by a robot, which exactly matches my experience of the company.

26 October 2022
Unprompted review
Health IQ logo

Reply from Health IQ

We aim to provide exceptional service, and we’re sorry that your experience was less than that. Your feedback matters and will be used to help guide the positive changes we make to our customer’s experience.

Rated 5 out of 5 stars

Tears of joy!!!

In speaking with Everett Burnett @trust pilot I felt very comfortable with how he presented everything to me. I wanted to listen to him and knew with everything he said that it was truthful and going to help me in so many ways. I am so happy that I listened and he listened to me and we were able to possibly change how I will be living from month to month now that he has put me on the Humana honor plan. I feel so blessed and grateful that I picked up this call on my phone even though I didn’t recognize the number. thank you so much!

24 October 2022
Unprompted review
Health IQ logo

Reply from Health IQ

We're so glad to hear about your experience with Health IQ! Thank you for taking time out of your day to leave your positive feedback. We'll be sure to pass your note along to your agent.

Rated 5 out of 5 stars

It was easy

It was a walk in the park easy to get threw.

24 October 2022
Unprompted review
Health IQ logo

Reply from Health IQ

Thank you so much for taking the time to leave us a review. We're so happy to hear about your 5-star experience with Health IQ!

Rated 5 out of 5 stars

Great experience

Great experience. Ashley Piggott was knowledgeable kind and well mannered.

22 October 2022
Unprompted review
Health IQ logo

Reply from Health IQ

Thank you so much for taking the time to leave us a review. We're so happy to hear about your 5-star experience with Health IQ! We'll be sure to pass your note along to your agent.

Rated 5 out of 5 stars

The process was easy and relatively quick

Parrish’s made the process easy and as quick as possible. I was able to stay with my same company and she found more benefits for me that I wasn’t aware of and was able to switch plans so my benefits were maximized. I will be switching my partners health plan also. Thank you Ms Latrisha for all your help! Will definitely be giving your name and number to my friends and family and recommending them to give you a call!! Have a great day. Your help and friendliness was stellar!!

22 October 2022
Unprompted review
Health IQ logo

Reply from Health IQ

Thank you so much for taking time to leave us your positive feedback, and thank you for recommending us to your friends and family! We'll be sure to pass your note along to your agent.

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