Healthspan is a well respected and widely known health supplements company. You see their products behind the pharmacy counter of Boots for instance. Colour pamphlets arrive in the post on a regular... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
With 30 years' experience of supplying top quality vitamins and nutritional supplements to many thousands of customers in the UK and beyond, Healthspan offers a comprehensive range of expert-formulated products to help people be at their best, achieve their goals and live a long and healthy life. Read more reviews here: http://www.feefo.com/GB/en/reviews/Healthspan/?id=822271
Written by the company

A full, no-quibble refund if you are not satisfied.

Healthspan House, The Grange, St Peter Port, GY1 2QH , Guernsey, Guernsey
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Healthspan
Minimal packaging, no dose rate or safety information with vitamins. The information is largely on their web page, but difficult and cludgy to print out - very unprofesional - will buy D3K2 elsewhere in future. Does no one at Healthspan think these things through?

Reply from Healthspan
I have several subscriptions set up with Healthspan. I have been with them for many years since my doctor recommended them for glucosamine and chondroitin. Always on time and easy to amend. Cannot fault the quality.

Reply from Healthspan
I've been using Healthspan for years, with several repeating subscriptions. The products I use are excellent, and the convenience of automatic repeat deliveries at prescribed intervals is great.

Reply from Healthspan
Easy to order, special offers and discounts easy to find. Delivery is prompt.

Reply from Healthspan
Good range of high quality supplements. Discounting is generally tethered to a subscription model which didn’t suit me.

Reply from Healthspan
Great products that are affordable and cover a wide range of deficiencies. The delivery service is prompt and i haven’t had any issues as it is usually delivered by Royal Mail. I’ve been with Healthspan for years and recommend them to friends and family.

Reply from Healthspan
Updated Review 25/06/2026: After still getting many marketing emails and nothing back from their Data Protection Officer whatsoever nor customer care, I decided to phone their customer care department instead!
I got through to them and told the lady who answered about my situation and she asked for my postal address to locate my account. I explained I didn't have an account and that's the problem! I had signed up for a discount voucher and decided not to buy from them and so I didn't want their marketing emails but I couldn't unsubscribe because their annoying computer system algorithm kept asking for my account login that I don't have etc etc...!
The lady I spoke to got quite snarky saying "you must have an account because why would you be getting marketing emails" I gave her my postal address as requested and unsurprisingly to me she couldn't find an account but she did find my email address and said she has now deleted my email address! I got no apology though! They don't live up to the name 'care' in their department, it should truthfully be 'uncaring'!
Therefore, they still earn only one star from me!! Very poor in every way and I won't even consider buying from them and certainly will not recommend them!
Previous Review 15/06/2026: Healthspan are breaking UK data protection and GDPR rules! Very unprofessional!
I signed up to newsletter/marketing emails for a discount but they didn't stock what I needed, so I decided I don't want to buy from them and therefore I tried to unsubscribe from them but they don't make it easy!
Apparently you have to log into your account to do this, I do not have one and do not want one!
I sent customer services an emailed asking them to remove my data but I didn't receive an acknowledgement nor an email reply.
I have tried to unsubscribed via Gmail as well but they still keep getting through.
Be careful if signing up for discount codes from them!
I emailed their Data Protection Officer, but heard nothing!!

Reply from Healthspan
I have been getting supplements from Healthspan for years and had , until today three subscriptions. I phoned to report that supplements Hair and Nails looked strange , The tablets in the pack had a sort of coating appearing on them. I have many health allergies and thought these would be replaced without question. I was told that this happens to some packs
and were safe. I told the operative I couldn't risk this but he was no help whatsoever so I have now cancelled all my subscriptions, Really dreadful service to a loyal customer .

Reply from Healthspan
Have used Healthspan for many years, great service, would recommend

Reply from Healthspan
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.