Healthspan Reviews 

2,799
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,575 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly reliable quality of the various health supplements and the prompt, professional delivery service. Many people also deeply appreciate the convenient subscription options that effortlessly ensure a constant, timely supply of necessary products. Regular buyers note that customer service staff members are consistently friendly, exceptionally helpful, and knowledgeable when providing assistance. However, some reviewers were not happy with recent product changes, mentioning altered ingredients, missing tablet coatings, or unexpected size differences. A few consumers also experienced frustrations regarding unhelpful customer service responses or delayed order replacements.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the great value and affordable... See more

Delivery service

Clients share satisfaction regarding the delivery service, noting that orders consistently arrive promptly... See more

Service

Reviewers mention positive feedback about service, highlighting helpful and efficient experiences when... See more

Quality

Users express great satisfaction and appreciation regarding product quality, highlighting that the... See more

Order

People report high satisfaction with the ordering process, highlighting that it is easy and convenient both... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Healthspan is a well respected and widely known health supplements company. You see their products behind the pharmacy counter of Boots for instance. Colour pamphlets arrive in the post on a regular... See more

Company replied

Rated 5 out of 5 stars

My doctor suggested I take Glocosomine and Chondroitin tablets when I had my first hip replacement done. He said they would help with the Cartlidge around the joints of hip bones etc. So I have been t... See more

Company replied

Rated 5 out of 5 stars

Quality brand I’ve been using Healthspan products for years now. I don’t have to worry about remembering to order my supplements as I have a subscription, which sends me what I need, in time befor... See more

Company replied

Rated 5 out of 5 stars

Quality if products is good. This is preferable to using unverified suppliers or those that use bulking agents, fillers etc. Healthspan minimise this. Goods usually arrive on time, well packaged, a... See more

Company replied


Company details

  1. Fitness and nutrition

Written by the company

With 30 years' experience of supplying top quality vitamins and nutritional supplements to many thousands of customers in the UK and beyond, Healthspan offers a comprehensive range of expert-formulated products to help people be at their best, achieve their goals and live a long and healthy life. Read more reviews here: http://www.feefo.com/GB/en/reviews/Healthspan/?id=822271

Healthspan guarantees

Written by the company

Over 10,000 verified product reviews
Our customers ratings, direct and unedited on every product page.
Easy-to-use website
Whether you are on a PC, Tablet or Mobile.
Outstanding customer service and information
7 days a week from our UK-based team and 24/7 on our award-winning articles area: Nutrition Expert
Free Returns
On all orders.
High quality products
Always at reasonable prices

Healthspan's Promise:

A full, no-quibble refund if you are not satisfied.

A full, no-quibble refund if you are not satisfied.
Every Healthspan product is formulated to the highest pharmaceutical standards and produced using only the purest (pharmacist approved) ingredients, in independently inspected and approved premises. Our rigorous approach to quality control means that the products you order contain exactly what they say on the label.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3k reviews

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Asks customers to review

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4.5

All reviews

(2,799)

1,573 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good products

Very good products. Have been using them for a long time.

18 March 2026
Healthspan logo

Reply from Healthspan

Thank you for your valued custom. We’re pleased to hear that you are happy with the products. Thanks, Kirsty@healthspan

Rated 5 out of 5 stars

Reliable and caring

18 March 2026
Healthspan logo

Reply from Healthspan

Thank you for your review. We’re really pleased to know you feel supported by our team. Thanks, Kirsty@healthspan

Rated 1 out of 5 stars

Minimal packaging

Minimal packaging, no dose rate or safety information with vitamins. The information is largely on their web page, but difficult and cludgy to print out - very unprofesional - will buy D3K2 elsewhere in future. Does no one at Healthspan think these things through?

20 June 2026
Unprompted review
Healthspan logo

Reply from Healthspan

Thank you for your feedback. We're sorry to hear you were disappointed with the information provided and found our website difficult to use. We're pleased to confirm that once you remove the white sleeve surrounding the outer box, the full dosage instruction can be found on the back of the packet. We appreciate your comments and will ensure they are shared with the relevant team as we continually review how we present product information to our customers.

Rated 5 out of 5 stars

I have several subscriptions set up…

I have several subscriptions set up with Healthspan. I have been with them for many years since my doctor recommended them for glucosamine and chondroitin. Always on time and easy to amend. Cannot fault the quality.

18 March 2026
Healthspan logo

Reply from Healthspan

Thank you for taking the time to leave a review. We’re really pleased everything has been running smoothly for you and that you’ve had a positive experience with both the service and products over the years. Kirsty@healthspan

Rated 5 out of 5 stars

I've been using Healthspan for years

I've been using Healthspan for years, with several repeating subscriptions. The products I use are excellent, and the convenience of automatic repeat deliveries at prescribed intervals is great.

18 March 2026
Healthspan logo

Reply from Healthspan

Thank you for your review. We’re pleased to hear how well everything is working for you and that both the products and service continue to deliver such a positive experience. Thank you, kirsty@healthspan

Rated 5 out of 5 stars

Easy to order

Easy to order, special offers and discounts easy to find. Delivery is prompt.

18 March 2026
Healthspan logo

Reply from Healthspan

Thank you for your feedback. We’re glad everything has been quick, easy and working well for you. Kirsty@healthspan

Rated 4 out of 5 stars

Great supplements

Good range of high quality supplements. Discounting is generally tethered to a subscription model which didn’t suit me.

18 March 2026
Healthspan logo

Reply from Healthspan

Thank you for your feedback. We're pleased to hear you value the quality and variety of our products, and we appreciate your comments regarding our subscription offers and understand this service does not suit everyone. Kate@Healthspan

Rated 5 out of 5 stars

Great products that are affordable and…

Great products that are affordable and cover a wide range of deficiencies. The delivery service is prompt and i haven’t had any issues as it is usually delivered by Royal Mail. I’ve been with Healthspan for years and recommend them to friends and family.

18 March 2026
Healthspan logo

Reply from Healthspan

Thank you for your wonderful feedback and for your loyalty over the years. We're delighted to hear you've been pleased with our product range, value and reliable delivery service. Your recommendation to friends and family is greatly appreciated. Kate@Healthspan

Rated 5 out of 5 stars
Healthspan logo

Reply from Healthspan

Thank you for your feedback. We're pleased to hear you found our products good value and that your order arrived promptly. We appreciate your support and thank you for choosing Healthspan.Kate@Healthspan

Rated 5 out of 5 stars
Healthspan logo

Reply from Healthspan

Thank you for your feedback. We're delighted to hear you've been pleased with both the value of our products and the service you've received. We appreciate your support and thank you for choosing Healthspan. Kate@Healthspan

Rated 5 out of 5 stars

Always on time

18 March 2026
Healthspan logo

Reply from Healthspan

Thank you for your feedback. We're pleased to hear your orders arrive when expected and appreciate you taking the time to leave a review. Kate@Healthspan

Rated 1 out of 5 stars

Non existent data protection officer, customer care are a let down and they have a terrible system algorithm

Updated Review 25/06/2026: After still getting many marketing emails and nothing back from their Data Protection Officer whatsoever nor customer care, I decided to phone their customer care department instead!

I got through to them and told the lady who answered about my situation and she asked for my postal address to locate my account. I explained I didn't have an account and that's the problem! I had signed up for a discount voucher and decided not to buy from them and so I didn't want their marketing emails but I couldn't unsubscribe because their annoying computer system algorithm kept asking for my account login that I don't have etc etc...!

The lady I spoke to got quite snarky saying "you must have an account because why would you be getting marketing emails" I gave her my postal address as requested and unsurprisingly to me she couldn't find an account but she did find my email address and said she has now deleted my email address! I got no apology though! They don't live up to the name 'care' in their department, it should truthfully be 'uncaring'!

Therefore, they still earn only one star from me!! Very poor in every way and I won't even consider buying from them and certainly will not recommend them!

Previous Review 15/06/2026: Healthspan are breaking UK data protection and GDPR rules! Very unprofessional!

I signed up to newsletter/marketing emails for a discount but they didn't stock what I needed, so I decided I don't want to buy from them and therefore I tried to unsubscribe from them but they don't make it easy!

Apparently you have to log into your account to do this, I do not have one and do not want one!

I sent customer services an emailed asking them to remove my data but I didn't receive an acknowledgement nor an email reply.

I have tried to unsubscribed via Gmail as well but they still keep getting through.

Be careful if signing up for discount codes from them!

I emailed their Data Protection Officer, but heard nothing!!

15 June 2026
Unprompted review
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Reply from Healthspan

Thank you for bringing this to our attention. We will investigate this and contact you directly. Kind regards, Kate@Healthspan

Rated 5 out of 5 stars
Healthspan logo

Reply from Healthspan

Thank you for your feedback. We're delighted to hear you're pleased with our herbal products and appreciate you taking the time to leave a review. Kate@Healthspan

Rated 1 out of 5 stars

I have been getting supplements from…Healthspan for years

I have been getting supplements from Healthspan for years and had , until today three subscriptions. I phoned to report that supplements Hair and Nails looked strange , The tablets in the pack had a sort of coating appearing on them. I have many health allergies and thought these would be replaced without question. I was told that this happens to some packs
and were safe. I told the operative I couldn't risk this but he was no help whatsoever so I have now cancelled all my subscriptions, Really dreadful service to a loyal customer .

15 June 2026
Unprompted review
Healthspan logo

Reply from Healthspan

Thank you for your feedback and for being a long-standing customer. We're sorry to hear about your experience and understand your concerns given your health allergies. We regret that you felt unsupported when raising this issue and appreciate you taking the time to share your comments. Kate@healthspan

Rated 5 out of 5 stars

Friendly staff

Hassle free good job done thank you

18 March 2026
Healthspan logo

Reply from Healthspan

Thank you for your feedback. We’re glad to hear you’ve had a smooth experience and that our team made a positive impression. Thanks, Kirsty@healthspan

Rated 4 out of 5 stars
Healthspan logo

Reply from Healthspan

Thank you for your review. It’s great to know we’re delivering both quality and value, and we really appreciate you taking the time to share your experience. Thank you, Kirsty@healthspan

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