6 weeks on and still waiting for order
6 weeks on and still waiting for order. Have asked for refund and complained via my bank but not even the decency to provide a reaponse.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Want sweets delivered next day straight to your mouth? Or wanna browse around our shop picking and mixing from over 500 different varieties of sweets? Come in!
Salisbury Road, SP11 7BT, Andover, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
6 weeks on and still waiting for order. Have asked for refund and complained via my bank but not even the decency to provide a reaponse.
Ordered American sweets hamper on the 10th July it’s now the 18th and no sign of it. I’ve emailed three times and no one is replying. I don’t think this company is even real they have no instagram and the Facebook hasn’t been posted on since 2024?? Where is my order or my money back please
Nice selection of the old type sweets , very pleased.
Useless, 200g lower weight than said.
Expensive. Small packages.
Don’t buy!
A friend purchased a Reeces gift box from Heavenly Sweets for my birthday. After tucking into one chocolate I thought my taste buds were off, so I left it a few days before eating another. Two bites in and I knew something was seriously wrong. Checking the dates I soon discovered they were up to 15 months out of date!
I was planning to order christmas sweet box sets from them for my family and friends, I'm definitely not now. To say I am disgusted is an understatement. Worse still is my friend feeling awful through now fault of her own.
I took photos should this review need evidence of being factual.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.