Hedvig Reviews 

I've had bad luck with stolen items and broken home appliances. Each time, Hedvig has been quick to respond when creating a claims, transparent calculations, quick payout when needed. I'm staying with Hedvig, that's for sure.

Also, half price compared to my prior insurance company - what's not to like? 5/5

Great service. I just went to the vet and everything was taken care off by hedvig. Thanks.

Quick response and processing time.
Convenience at getting insurance cover and claiming.

Really fast processing for my claim by Hedvig! Highly recommend it :)

Perfect handling of my claim. The whole process was very easy and smooth. Claims support was very helpful and responsive.

It seems they are not insurance agancy, after two days asking questions about my phone which iv lost, they didnt pay anything.

Very responsive, friendly and helpful bunch of people! Always there ready to answer any questions of my questions, and also incredibly helpful when I found myself in most stress and vulnerable situations - either health or flat related. Massive thanks to the entire team of Hedvig!

The best insurance company in Sweden! 🌟

I have an insurance claim right now... but I'm really disappointed with their decision. We lost water from our bathroom downstairs. The association took responsibility for the first step to remove the floor and other items and dry them. But the insurance company said they would not accept the next major step, the repairs. From the beginning, their staff seemed disinterested in helping me, and their decision confirms that. How hard is it for someone who doesn't like helping people to work in an insurance company? I was a bit shocked when I first heard about this case, but I was happy that I was covered by insurance. But that's the reality...

My bicycle was stolen and 3 hours later I had a full bicycle cost reimbursed. For me this was incredible service from a insurance company.

I've been with Hedvig for three months now, and my experience has been nothing short of amazing. Previously, I was with a leading insurance company in Sweden for three years and was utterly disappointed with their service. Switching to Hedvig has been a breath of fresh air. Their service is outstanding, and I couldn't be happier with my decision.

It was super quick and easy to claim the insurance!

Excellent insurance company, no bureaucracy at all and a great app where you can find everything easily

Extremely bad customer service (Sweden). They kept charging every month despite that i moved out. When contacting them i did not get any compensation or money back. Extremely bad service!

Great service overall

I dropped my laptop and got a crack on back of the screen. Reported to HEdvig and they asked details about the purchase, depending upon value, they reimbursed 80% value of my asset, it was quick and prompt, thanks

I got my home insurance yesterday (that was the easy part!) and made a small mistake in my apartment number, that I obviously wanted to fix.
- First, they promote that you can contact them through the app, but both the 'Change my address' and Chatbot functions are buggy and so you get stuck, so you can't do anything with it.
- Second, their phone opening hours are unreliable and so calling didn't work.
- Third, I sent them an email and although they replied quickly, they only told me to call them. I did, and after 17 minutes in the queue they suddenly hung up on me. The second and third time I was in the queue for 15 and 10 minutes.

I never got through to them, so I cancelled my insurance after 1 day. Absolutely horrible contact services for an insurance company. Cannot recommend.

Great interface/chatting and fixing problems is eZ

Good service with easy way of communication. They’re very friendly and responsive. The app UI is very friendly. Glad with their support.