Heibuy Hair In South Africa Reviews 30

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

I bought hair from Linda, when I was buying she was quick to respond and very sweet. When I ask about my tracking number she keeps on saying I will send or she gives me short answers. I was not expect... See more

Rated 1 out of 5 stars

This company is scamming people, after payment they stop communicating. They're nice and attentive until you purchase, then the ghost you

Rated 1 out of 5 stars

If you bought from this scammer and she ( that's if it's a woman) hasn't sent you hair, calm down and don't fight with them just promise them that you have many more orders coming next week because yo... See more

Rated 4 out of 5 stars

I'm still waiting for my hair from Linda from April when I ask her she keeps on saying that she will send tommorw I mean from April now it's August. She keeps on saying that I should send a proof of p... See more

Company details

  1. Hair product shop

Information provided by various external sources

-Whatsapp : 0086 184 2010 7183(Alice) -ABSA/ FNB local payment -SA ground Shipping via fastway/skynet 2-3 days door to door service - Email: sales30@heibuy.com


Contact info

1.5

Bad

TrustScore 1.5 out of 5

30 reviews

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Rated 1 out of 5 stars

dissapointed

i have been a loyal customer for years now, and im so disappointed with the lies and the service i got from Hebe this time i paid full amount for two lace wigs curls and straight.. and guess what i waited 13 days to get my order she kept on telling me tomorrow tomorrow... i asked Linda to help and another lies again ask for tracking number they ignored me eventually hair was delivered and wrong hair bundles instead of wigs that means i paid more for less i am never doing business with you again and i will report this fraud.

23 September 2020
Unprompted review
Rated 2 out of 5 stars

hi- may this year i paid for 22'' hair…

hi- may this year i paid for 22'' hair with a 7 bundles and closure, ever since i have been struggling to get my delivery . LINDA ignoring my whatsapp untill in september she send me a tracking number . to my surprise i only got 3 20" bundles and 16'' closure. now she does not respond to my messages. what about my other missing hair.. am really heart broken.. cause i have been a loyal customer for years. they have a poor service now.

16 September 2020
Unprompted review
Rated 4 out of 5 stars

I'm still waiting for my hair from…

I'm still waiting for my hair from Linda from April when I ask her she keeps on saying that she will send tommorw I mean from April now it's August. She keeps on saying that I should send a proof of payment, proof of residency and I keep on doing that ALL THE TIME HER SERVICE IS SO Bad. And I'm still waiting for my wig

8 August 2020
Unprompted review
Rated 1 out of 5 stars

I've been a loyal customer to heibuy…

I've been a loyal customer to heibuy Hair for 2years now, firstly I ordered 22" peruvian hair with Linda, she delivered perfectly with no mistakes then second time I bought 32" peruvian with Linda which it was supposed to come with 20" closure but she delivered 32" bundles with 16" closure, I informed her she apologized and claimed that mistake was from factory and I understood what she told me, then I ordered 20" malaysian curls colour 1b and she delivered 18" with wrong colour and I informed her again and she apologized and offered to send 10" peruvian as token of apology then I thot maybe this person is reliable then I ordered again and again until on 12 of May when I ordered 10" with frontal closure until now she is been telling me stories now she ignores my watsup messages, it is so heart breaking for paying something you like with love then boom seller is nowhere to be found

20 June 2020
Unprompted review
Rated 1 out of 5 stars

Dissapointed loyal customer

I orderd hair from Carina heibuy on the 23 May 2020 til now i havent received my hair,shes telling me stories one after the other..i never experience this from Kara who was also on heibuy that one she deliver its just that i lost her contacts.

19 June 2020
Unprompted review
Rated 2 out of 5 stars

Poor service from Hebe and Linda

I ordered two different kinds of hair from Hebe and paid the full amount on the 4th of May 2020, still i haven't received my hair but i was promised a 3-5 days delivery, so when i text her she always Ignoring me so i decided to seek help from Linda that's when they told me that they don't have the other hair i ordered so i told them to deliver the one they have and refund for the other since Hebe wasn't honest with me at the first place because i first asked her if she had the hair and she said yes while fooling me around.but since today they are both ignoring me now.

26 May 2020
Unprompted review
Rated 1 out of 5 stars

Poor service delivery from Heibuy hair

On the 19th of December I ordered a 28 inch weave with closure from Heibuy hair (Linda). I was promised delivery on the. 25th of December. On the 27th I received a calling Aramex delivery guy who told me he was coming to deliver but never came. When I query with Aramex they told me that I the parcel was delivered back to the distributor on the 15th of January 2020 where it was signed for by Lebo. For what reason I don't know. They advised me to contact the seller who is still not responding to my Whatsapp messages. When I contacted other distributors whose number I found on their Facebook page I was egnore and told to contact Linda.

4 March 2020
Unprompted review

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