Consultation was super fast to book and also got a lot of details which helped me decide for the perfect private pension plan which adjusts to what I need. Peter explained all details to me and helped... See more
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The conversation I had with Mehak, was great. She heard and explained the issue and the next steps to a proper resolution on details. She suggested particular action items specific to the case and ev... See more
I had a great experience with Daniel, he gave me precise information about the things i wanted to know. He was very patient and went through all my questions.
I wanted to know if there’s a policy that covers my insulin pump and even though they don’t have it, they explained very well the situation and answered all my questions
Company details
- Insurance company
- Health insurance agency
- Home Insurance Agency
- Liability Insurance Company
- Pet Insurance Company
- Retirement Scheme
About Getsafe
Written by the company
Insurance redefined: empowering people to protect what matters
Getsafe empowers people to take control of their futures by making informed life decisions and protecting what matters most to them.
Getsafe challenges the traditional insurance industry with its unique technological platform, driven by the vision of delivering fair, accessible and tailor-made insurance solutions – all in one app. Expanding beyond conventional insurance models, Getsafe’s portfolio includes property and casualty insurance, as well as life and health coverage. All on one connected platform. With the introduction of features like family accounts, instant claims, AI-based advisory tools, and experts on demand, Getsafe reduces complexity and paperwork with smart assistants. This enables customers to proactively manage their risks and protect their assets and health.
In 2021, Getsafe received its insurance license from Germany’s financial regulator, BaFin. Now, the company is a leading insurance brand among Gen Z and Millennials, insuring more than half a million customers. With €120 million in venture capital funding and the support of leading investors, Getsafe is on track to become Europe’s next-generation insurer.
Getsafe empowers people to take control of their futures by making informed life decisions and protecting what matters most to them.
Getsafe challenges the traditional insurance industry with its unique technological platform, driven by the vision of delivering fair, accessible and tailor-made insurance solutions – all in one app. Expanding beyond conventional insurance models, Getsafe’s portfolio includes property and casualty insurance, as well as life and health coverage. All on one connected platform. With the introduction of features like family accounts, instant claims, AI-based advisory tools, and experts on demand, Getsafe reduces complexity and paperwork with smart assistants. This enables customers to proactively manage their risks and protect their assets and health.
In 2021, Getsafe received its insurance license from Germany’s financial regulator, BaFin. Now, the company is a leading insurance brand among Gen Z and Millennials, insuring more than half a million customers. With €120 million in venture capital funding and the support of leading investors, Getsafe is on track to become Europe’s next-generation insurer.
Getsafe
Written by the company
- Insurance made simple
Contact info
Heidelberg, Germany
- trust@hellogetsafe.com
- www.hellogetsafe.com
4.7
Excellent
10K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Extremely quick process overall
Extremely quick process overall. I was able to submit a complete claim with supporting documents within 10 mins. My file was processed and assessed within 30 minutes. Very happy with this process and communication style.
16 April 2026
Professional and supportive team
I felt supported throughout the journey. It may take some time, but everything is taken care of properly.
15 April 2026
Cannot be more satisfied…
Hastritt is very helpful and explained all the options available. His recommendations are always very good and he answers all our questions.
14 April 2026
Very helpful
Hastritt is very nice and provided us with all the information we needed. He is very accomodating and is always ready to help.
15 April 2026
The issue was handled with the affected…
The issue was handled with the affected party successfully. So far, happy with the process.
15 April 2026
Unprompted review
I got provided all the answers to my…
I got provided all the answers to my question. The calling back was prompt, and the answers were clear and well-versed and the person who helped me I think called Marek if I’m not mistaken has been super helpful and has clarified things also beyond the scope of the cold and I would like to thank her for such a good experience.
15 April 2026
Good customer support!
14 April 2026
Very friendly and quick to respond!
14 April 2026
I am very happy with the responsiveness…
I am very happy with the responsiveness of the support team as well as with the product itself. I am a new user and so far everything I’ve seen is great,
13 April 2026
Mehak explained clearly and in detail…
Mehak explained clearly and in detail everything about coverage options, any exclusions and claims processs. It was quite helpful for me in order to make an informed decision
14 April 2026
Understand and good advice as well as…
Understand and good advice as well as extremely polite.
13 November 2025
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