DO NOT USE THEM/red flag
If I had the choice not rating this company then I would not use any star. It's a awful company whom they make lots of promises at the beginning then they do nothing when you ask for help and support. They are very unprofessional dealing with any kind of issues. They have got me a tenant who have not paid their rent for 6 months and they got me insurance which started after the tenancy agreement and I can't even make claims. They are blaming on the local government for this mistake and I asked for contact and yet still they have not provided. They are not on landlords side. They only protect tenants. Do not sign up. I'm actually going to take them to court and my solicitor trying to find out who these people are. It feels like I'm in a fraud trap and they have deliberately given out of date insurance so I won't claim. All the way through they were on tenants side whom they were apparently getting DWP support which I got to know about it recently. Even today there isn't anything that they do to support or help me.