I've been using HEMPELF CBD Flower Bud "Shake" for a few years now. Great value at under £2.00/g, a pleasant smell and taste when decarbed and infused into virgin olive oil. It's from mixed strains b... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Highly recommend hemp elf. From start to finish customer services were great and informative at assisting me with my questions and my order. Delivery was quick and seamless and clear information giv... See more
Company replied
Love the milkshake strain from hempelf.com- have not found this strain anywhere else! It reminds me of old school weed and gives that calm stoned feeling! Has a lovely sweet candy flavour and super ch... See more
Company replied
Have used hempelf.com for a long time, and always have a good experience. Massive choice and always quality products, delivered quickly and at reasonable prices. My personal favourite is the Banana Ku... See more
Company replied
Company details
- #30 of 105 best companies in Pharmacy
- #8 of 22 best companies in Cannabis shop
- #8 of 18 best companies in Herb shop
Written by the company
Established as a trailblazer in the UK CBD market, HempElf is dedicated to providing the finest-quality, US hemp cannabis-derived CBD products. Our comprehensive range of offerings includes flowers, oils, creams, concentrates, edibles, and terpenes, meticulously curated to cater to a wide array of needs and preferences. At HempElf, we prioritize quality without compromising affordability, offering unbeatable deals to make wellness accessible to all. Our commitment to excellence, customer satisfaction, and continuous innovation forms the core of our business, setting us apart as a trusted name in the CBD industry. Join us as we continue to explore and expand the horizons of CBD wellness possibilities.
Contact info
United Kingdom
- customerservice@hempelf.com
- www.hempelf.com
4.8
Excellent
5k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great products and fantastic customer…
Great products and fantastic customer care
20 April 2026
Unprompted review
Reply from HempElf
Hi S,
Thank you very much for your wonderful feedback. We are delighted to hear that you are pleased with both our products and the level of customer care you received. Providing high-quality products alongside excellent service is always our priority.
Your kind support is greatly appreciated, and we look forward to serving you again in the future.
Kind regards,
The Helpful Hemp Elf
Reply from HempElf
Hi Leanne,
Thank you very much for your kind feedback. We are delighted to hear that you found our service fantastic. Providing excellent customer care and ensuring a smooth experience for every customer is always our priority.
Your support and positive words are greatly appreciated, and we look forward to assisting you again in the future.
Kind regards,
The Helpful Hemp Elf
Reply from HempElf
Hi Sam,
Thank you for your kind feedback. We are delighted to hear that you enjoyed the taste of our product and appreciated our prompt delivery service. It is also pleasing to know that our discreet packaging met your expectations.
Your satisfaction is very important to us, and we truly value your continued support.
Warm regards,
The Helpful Hemp Elf
I'm new to the cbd world but after…
I'm new to the cbd world but after being told i need to take it with my prescription i tried gummies and capsules but it didnt work for me, vaping hempelf flower hits the spot and the prices and offers have been fantastic so far, not to mention the buds themselves, nice colour, good aroma and vapes beautifully. Would recomend.
17 April 2026
Unprompted review
Reply from HempElf
Hi Rich,
Thank you for sharing your experience with us. We are delighted to hear that, as someone new to CBD, you have found a product that suits your preferences and delivers the results you were seeking.
It is particularly pleasing to know that you are enjoying the quality of our hemp flower, from its appearance and aroma to the overall vaping experience. We are also glad that you have found our pricing and offers to be of value.
Your recommendation is greatly appreciated, and we look forward to continuing to support you on your CBD journey.
Warm regards,
The Helpful Hemp Elf
I suffer badly with my nerves
I suffer badly with my nerves, and have been trying to quit drinking alcohol to relax at night. I thought id try hempelfs cbd products. They are a game changer! After using their cbd products(I’ve tried a few types), I felt relaxed whilst still able to complete daily chores and tasks. It has also helped with my pain as I suffer with degenerative discs in my neck. Will definitely continue to subscribe to hempelf! Easy to order, and fast delivery through the post.
20 February 2026
Unprompted review
Reply from HempElf
Hi Carole,
Thank you for taking the time to share such thoughtful and detailed feedback. We are truly pleased to hear that our CBD products have made a positive difference in helping you feel more relaxed while still maintaining your daily routine. It is especially encouraging to know that you have experienced support not only with relaxation but also with managing discomfort associated with your condition.
We are equally delighted that you found our ordering process straightforward and our delivery service prompt and reliable. Your continued trust and intention to subscribe mean a great deal to us.
Thank you once again for your kind words and ongoing support.
Warm regards,
The Helpful Hemp Elf
Great products
Great products, discreet packaging and fast delivery.
The strawberry kush is a favourite, just tried cherry diesal and loved it, smells great and actually got a buzz of it.
Great for aches and pains and relaxation to assist with sleep
7 April 2026
Unprompted review
Reply from HempElf
Hi Tracy,
Thank you very much for your kind and thoughtful review. We are delighted to hear that you have had such a positive experience with our products, as well as our discreet packaging and prompt delivery service.
It is especially pleasing to know that the Strawberry Kush remains a favourite and that you thoroughly enjoyed trying Cherry Diesel. Your comments regarding the aroma and overall experience are greatly appreciated. We are also glad to hear that our products have been beneficial in supporting relaxation, easing discomfort, and aiding restful sleep.
Your feedback is invaluable to us, and we truly appreciate your continued support. We look forward to serving you again in the future.
Kind regards,
The Helpful Hemp Elf
Love your hemp lemon berry haze and I…
Love your hemp lemon berry haze and I will be back for more every month
1 April 2026
Unprompted review
Reply from HempElf
Hi Customer,
Thank you very much for your generous feedback. We are delighted to hear that you are enjoying the Hemp Lemon Berry Haze and that it has made such a positive impression.
It is particularly rewarding to know that you intend to return each month, and we truly value your continued support and loyalty. Your satisfaction is of the utmost importance to us, and we remain committed to providing products of the highest quality.
We look forward to serving you again very soon.
Kind regards,
The Helpful Hemp Elf
The customer service was great
The customer service was great, I'm from overseas and I had made a mistake on my address and they got in contact and made sure mynorder was sent before the bank holiday weekend and I really felt important to them.
Onto of that the prices are too good to say no to.
And finally the product, litterally perfect for my needs. I struggle falling asleep and this has helped me alot
8 April 2026
Unprompted review
Reply from HempElf
Hi Adam,
Thank you very much for taking the time to share your experience with us. We are truly pleased to hear that our customer service team was able to assist you promptly and ensure your order reached you in time, particularly ahead of the bank holiday. Providing attentive and reliable support to all our customers, including those overseas, is extremely important to us.
We are also delighted that you found our pricing to be so favourable and that our products have met your expectations so well. It is especially encouraging to know that they have been helpful in supporting your sleep, as this is something many of our customers value greatly.
Your kind words mean a great deal to us, and we sincerely appreciate your support. We look forward to serving you again in the future.
Kind regards,
The Helpful Hemp Elf
Excellent
Excellent comms
Excellent speed despatch
Excellent tracking
Excellent smell and taste
Excellent
Will order again
8 April 2026
Unprompted review
Reply from HempElf
Hi Jamie,
Thank you very much for your excellent review. We are delighted to hear that you were so pleased with our communication, speedy despatch, tracking service, and the smell and taste of your order. It is especially rewarding to know that your experience was so positive from start to finish.
We truly appreciate your support and are very pleased to hear that you plan to order from us again.
Kind regards,
The Helpful Hemp Elf
Best place for Hemp
Have used this company a couple of times now, for flower and a vape cartridge, absolutely brilliant service, fast delivery, great products that definitely do the job and awesome little stickers thrown in. Will 100% buy from them again.
3 April 2026
Unprompted review
Reply from HempElf
Hi Shane,
Thank you very much for your continued support and for taking the time to share such a positive review. We are delighted to hear that you have been pleased with both our flower and vape cartridge, as well as the overall quality of our products.
It is especially gratifying to know that our service and delivery have met your expectations, and that the additional touches, such as the stickers, have been appreciated.
We sincerely value your loyalty and look forward to serving you again in the future.
Kind regards,
The Helpful Hemp Elf
A well established company that is smooth and effective
My experience was made great by ordering from a company that I know has been around at least 5 years as thats how long ive known and bought things from hempelf, they have such a great selection and variation of prices that theres something for everyone and e en many choices for me based on my current financial situation
7 April 2026
Unprompted review
Reply from HempElf
Hi Jamie,
Thank you very much for your thoughtful review and for your continued support over the years. We are truly grateful for your trust in us and are delighted to hear that your experience has remained consistently positive.
It is especially pleasing to know that our range of products and varied pricing options have been helpful in meeting your needs, regardless of circumstances. We always strive to ensure there is something suitable for everyone.
We sincerely appreciate your loyalty and look forward to continuing to serve you in the future.
Kind regards,
The Helpful Hemp Elf
Improved products and excellent…
Improved products and excellent customer experience
10 April 2026
Unprompted review
Reply from HempElf
Hi Ranston,
Thank you very much for your kind review. We are delighted to hear that you have noticed the improvements in our products and that your overall customer experience has been excellent.
Your feedback is greatly appreciated, as we are always striving to enhance both our range and the service we provide.
We look forward to serving you again in the future.
Kind regards,
The Helpful Hemp Elf
Reply from HempElf
Hi Dan,
Thank you very much for your kind review. We are delighted to hear that you were pleased with the quality of our products and the speed of our delivery.
Your feedback is greatly appreciated, and we are pleased to know that your experience met your expectations.
We look forward to serving you again in the future.
Kind regards,
The Helpful Hemp Elf
Ultra fast delivery rom origin country…
Ultra fast delivery rom origin country to home address in the UK...well packaged .. cheapest retailer for these products..never been disappointed with their range of products... purchased 5 times off this seller and definitely will be buying again
8 April 2026
Unprompted review
Reply from HempElf
Hi Raymond,
Thank you very much for your kind and continued support. We are delighted to hear that your experiences with our delivery service have been consistently swift and reliable, and that your orders have arrived well packaged.
It is especially rewarding to know that you consider us a competitive retailer and that our product range has met your expectations across multiple purchases. Your loyalty and trust in our service mean a great deal to us.
We truly appreciate your repeat custom and look forward to serving you again in the future.
Kind regards,
The Helpful Hemp Elf
HEMPELF CBD Flower Bud Shake
I've been using HEMPELF CBD Flower Bud "Shake" for a few years now. Great value at under £2.00/g, a pleasant smell and taste when decarbed and infused into virgin olive oil. It's from mixed strains but has good sized pieces very little stem, retains high potency and is really effective for my arthritis in my hands, far better than the chemicals my doctor wanted me to ingest.
The team at HEMPELF are always helpful, they have frequent great deals, shipping is fast and trouble free and the quality is consistently good.
9 April 2026
Unprompted review
Reply from HempElf
Hi P,
Thank you very much for your detailed and thoughtful review. We are delighted to hear that our CBD Flower Bud “Shake” has provided you with such consistent value and quality over the years.
It is especially rewarding to know that you appreciate the composition, aroma, and effectiveness of the product, as well as the care taken to ensure minimal stem content and reliable potency. Your continued trust in our products means a great deal to us.
We are also pleased that your experiences with our team, regular offers, and delivery service have met your expectations. Providing dependable service alongside high-quality products remains a key priority for us.
Thank you once again for your ongoing support. We look forward to continuing to serve you in the future.
Kind regards,
The Helpful Hemp Elf
Reliable service and high-quality CBD flower
I recently ordered 14g of OG Kush (8-13% CBD) from Hemp Elf and am very pleased with the results. While delivery takes approximately one week as the product ships from France, the free shipping on orders over £50 makes it a cost-effective choice. The quality of the flower is excellent and provides a very clean experience. I will certainly be a returning customer.
30 March 2026
Unprompted review
Reply from HempElf
Hi David,
Thank you very much for your thoughtful review. We are delighted to hear that you were pleased with the quality of our OG Kush and that it provided such a clean and satisfying experience.
We also appreciate your understanding regarding delivery times, and are glad that our free shipping offering contributed to making your order a cost-effective choice. Your feedback on both product quality and overall service is sincerely valued.
It is wonderful to know that you intend to return, and we very much look forward to serving you again in the future.
Kind regards,
The Helpful Hemp Elf
Hempelf review
I purchased mountain berry and mimosa sunrise from hempelf and wasn't disappointed !
It cost £28 for 28g amazing value!!
9 April 2026
Unprompted review
Reply from HempElf
Hi Leon,
Thank you very much for your kind review. We are delighted to hear that you were pleased with both the Mountain Berry and Mimosa Sunrise selections, and that they met your expectations.
It is especially rewarding to know that you found the value to be so favourable, as we continually strive to provide high-quality products at accessible prices.
We truly appreciate your support and look forward to serving you again in the future.
Kind regards,
The Helpful Hemp Elf
Great products
New customer, found Hempelf from lots of research. They came out as the best option and really glad I went with them. First order took less time to receive than advised. Second order arrived even quicker. Have tried pre-rolled, PM bundle, Mango Haze, Platinum and Legendary OG. All very good and will continue to order from Hempelf.
24 March 2026
Unprompted review
Reply from HempElf
Hi Bee,
Thank you very much for your thoughtful and detailed feedback. We are delighted to hear that your research led you to us and that your experience has reflected that decision so positively.
It is especially pleasing to know that both of your orders arrived promptly, and that you have been satisfied with the range of products you have tried, including the pre-rolled options, PM bundle, Mango Haze, Platinum, and Legendary OG. Your continued support means a great deal to us.
We truly appreciate your confidence in Hemp Elf and look forward to serving you again in the future.
The Helpful Hemp Elf
First time purchase and very pleased…
First time purchase and very pleased with products, service and delivery was quick too.
Brought combination of flower and hash all were very good quality.
Enjoyed steaped in hot water as a herbal tea or was just as effective smoked.
Will definitely be buying from again
Top banana's 👍
30 March 2026
Unprompted review
Reply from HempElf
Hi Marc,
Thank you very much for your kind and detailed feedback. We are delighted to hear that your first purchase with us has been such a positive experience, and that you were pleased with both the quality of our products and the efficiency of our service and delivery.
It is especially gratifying to know that you enjoyed the combination of flower and hash, and that they proved versatile and effective whether prepared as a herbal tea or otherwise. Your satisfaction is of great importance to us.
We truly appreciate your support and look forward to welcoming you back again in the future.
The Helpful Hemp Elf
Good quality will definitely be back
2 February 2026
Unprompted review
Reply from HempElf
Hi George,
Thank you very much for your kind feedback. We are delighted to hear that you found the quality of our products to your satisfaction.
Your support is greatly appreciated, and we look forward to welcoming you back again in the near future.
The Helpful Hemp Elf
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.