HempElf Reviews 

4,609
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 308 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the quality of their products and the efficiency of their delivery service. Customers frequently highlight the excellent value and reasonable prices, making their purchases highly satisfying. Many appreciate the wide selection of products and the helpfulness of the team, noting that orders arrive quickly and discreetly. However, some people mentioned receiving products that were harsh, tasted poor, or consisted of random scraps instead of their ordered strains. A few customers also reported issues with delivery time and packaging, with one noting a product that smelled and tasted mouldy.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many customers consistently praising the... See more

Quality

Consumers consistently report high satisfaction with product quality, frequently describing items as genuine,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and quick delivery times,... See more

Price

Customers are highly satisfied with the pricing, frequently describing them as reasonable, unbeatable, and... See more

Order

Users describe positive interactions with order, with many expressing high satisfaction with their purchases... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been using HEMPELF CBD Flower Bud "Shake" for a few years now. Great value at under £2.00/g, a pleasant smell and taste when decarbed and infused into virgin olive oil. It's from mixed strains b... See more

Company replied

Rated 5 out of 5 stars

Highly recommend hemp elf. From start to finish customer services were great and informative at assisting me with my questions and my order. Delivery was quick and seamless and clear information giv... See more

Company replied

Rated 5 out of 5 stars

Love the milkshake strain from hempelf.com- have not found this strain anywhere else! It reminds me of old school weed and gives that calm stoned feeling! Has a lovely sweet candy flavour and super ch... See more

Company replied

Rated 5 out of 5 stars

Have used hempelf.com for a long time, and always have a good experience. Massive choice and always quality products, delivered quickly and at reasonable prices. My personal favourite is the Banana Ku... See more

Company replied


Company details

  1. #30 of 105 best companies in Pharmacy
  2. #8 of 22 best companies in Cannabis shop
  3. #8 of 18 best companies in Herb shop

Written by the company

Established as a trailblazer in the UK CBD market, HempElf is dedicated to providing the finest-quality, US hemp cannabis-derived CBD products. Our comprehensive range of offerings includes flowers, oils, creams, concentrates, edibles, and terpenes, meticulously curated to cater to a wide array of needs and preferences. At HempElf, we prioritize quality without compromising affordability, offering unbeatable deals to make wellness accessible to all. Our commitment to excellence, customer satisfaction, and continuous innovation forms the core of our business, setting us apart as a trusted name in the CBD industry. Join us as we continue to explore and expand the horizons of CBD wellness possibilities.


Contact info

4.8

Excellent

TrustScore 5 out of 5

5k reviews

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4.8

All reviews

(4,609)

306 reviews in the last 12 months

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Rated 5 out of 5 stars

I ordered quite a variety and have to…

I ordered quite a variety and have to say these are quality flowers
No doubt about it. Shipping time was as stated and arrived hassle free. Great professional company. I'll be ordering more..

23 February 2026
Unprompted review
HempElf logo

Reply from HempElf

Hi Customer,

Thank you very much for your thoughtful review. We are delighted to hear that you were pleased with the variety you ordered and that you found the flowers to be of genuine quality. Your confidence in our products means a great deal to us.

It is also reassuring to know that your order arrived within the stated timeframe and without any difficulty. We place great importance on providing a smooth and professional service from start to finish.

We sincerely appreciate your kind words and your intention to place further orders. We look forward to serving you again very soon.

The Helpful Hemp Elf

Rated 5 out of 5 stars

Been using HempElf for four years now…

Been using HempElf for four years now I’m always have supplied me good quality quick turnaround easy to process 💯 recommended

22 February 2026
Unprompted review
HempElf logo

Reply from HempElf

Hi Martin,

Thank you sincerely for your continued loyalty over the past four years. It is truly rewarding to know that you have consistently received good quality products, prompt turnaround times, and an easy ordering process throughout your experience with us.

We greatly value your trust and your recommendation. Maintaining reliable service and high standards for our long-standing customers remains extremely important to us.

We look forward to continuing to serve you for many years to come.

The Helpful Hemp Elf

Rated 5 out of 5 stars

Great Service

Great Service, with great products.

12 February 2026
Unprompted review
HempElf logo

Reply from HempElf

Hi Customer,

Thank you very much for your kind review. We are delighted to hear that you are pleased with both our service and our products. Providing high-quality items alongside a reliable and efficient customer experience is always our priority.

Your positive feedback is sincerely appreciated and encourages us to continue maintaining the standards our customers expect. We look forward to serving you again in the near future.

The Helpful Hemp Elf

Rated 5 out of 5 stars

Hempelf the best cbd flower buds going …

Hempelf the best cbd flower buds going better than thc buds with great price aswell as the quality

21 February 2026
Unprompted review
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Reply from HempElf

Hi Jack,

Thank you very much for your enthusiastic feedback. We are truly delighted to hear that you regard our CBD flower buds so highly and that you are pleased with both their quality and value. Providing carefully selected products at fair and competitive prices is at the heart of what we do.

Your confidence in our range is greatly appreciated, and it is always rewarding to know that our efforts are recognised. We remain committed to maintaining the high standards you have come to expect from us.

Thank you once again for your valued support. We look forward to serving you again in the near future.

The Helpful Hemp Elf

Rated 5 out of 5 stars

Amazing! The packing perfect like the delivery…

The packing perfect like the delivery very fast.
The customer service really gentle and helpfull.
I really apreciate your products and ready to made a new order.
Thanks
P.S.: that was a gift and they tell me incredible quality:) and I already made a new order of Reishi for me!

20 February 2026
Unprompted review
HempElf logo

Reply from HempElf

Hi Emanuela,

Thank you very much for your thoughtful and encouraging feedback. We are delighted to hear that you were pleased with the careful packaging and the speed of delivery. Ensuring that orders arrive promptly and in perfect condition is always a priority for us.

It is also especially rewarding to know that you found our customer service team to be gentle and helpful. We take great pride in offering attentive and considerate support at every stage of your experience.

Your appreciation of our products means a great deal to us, and we are truly grateful for your continued trust. We look forward to preparing your next order and serving you again very soon.

The Helpful Hemp Elf

Rated 5 out of 5 stars

Strains I tried

Strains I tried - The Goods, Intergalactic Skunk

Smells great, really authentic. Very relaxing, definitely be back for more.

Customer service was top class, quick response time.

Paid GBP 30.

Bought from HempElf!

12 February 2026
Unprompted review
HempElf logo

Reply from HempElf

Hi Michal,

Thank you very much for taking the time to share your thoughtful feedback. We are delighted to hear that you enjoyed The Goods and Intergalactic Skunk, and that you found their aroma to be authentic and their effects pleasantly relaxing. It is always rewarding to know that our carefully selected strains meet your expectations in both quality and experience.

We are equally pleased that our customer service team was able to assist you promptly and efficiently. Providing attentive and responsive support is a priority for us, and your kind remarks are greatly appreciated.

Thank you for choosing HempElf and for your valued support. We very much look forward to welcoming you back again soon.

The Helpful Hemp Elf

Rated 5 out of 5 stars

Great service good quality

Day delivery, quality buds and great discounts available! Delivery was prompt even though it was from France to UK it only took a few days. Great company!

5 February 2026
Unprompted review
HempElf logo

Reply from HempElf

Hi Brendan,

Thank you very much for your generous five-star review. We are delighted to hear that you were pleased with the quality of the buds and the value offered through our discounts. Providing premium products at competitive prices is something we are consistently committed to achieving.

It is also most encouraging to learn that your delivery arrived promptly, particularly on an international shipment from France to the UK. We work diligently with our logistics partners to ensure orders are dispatched efficiently and arrive in excellent condition.

Your kind words about our company are sincerely appreciated, and we look forward to serving you again in the near future.

The Helpful Hemp Elf.

Rated 5 out of 5 stars

Thank you very much hempelf.com

Thank you very much hempelf.com

This is our last bud of Lemon Berry Haze, we saved the prettiest till last. We have both loved how subtle the buzz is and how smooth the smoke is too, whilst still staying calm clear headed and focused.

The smell is beautiful citrusy smell, so moreish!
We were lucky enough to get on the £1 a gram deal with this one, hopefully we'll catch more deals like that soon! So we got an ounce for just £28 it was fantastic!

The shipping took a while but it was ordered on new years eve so that was fair enough, expecting it to be a bit of a wait really. I think it was 10 days in the end but definitely worth the wait.

We will be ordering again from hempelf.com for sure!!

10 January 2026
Unprompted review
HempElf logo

Reply from HempElf

Hi Dan,

Thank you very much for your thoughtful and detailed five-star review. We are delighted to hear how much you both enjoyed the Lemon Berry Haze, and that you appreciated its subtle character, smoothness, and the calm, clear-headed experience it provided. Your description of the citrus aroma is particularly pleasing to read, as we carefully select products that offer both quality and an enjoyable sensory profile.

We are also pleased that you were able to take advantage of our promotional offer. We strive to provide excellent value alongside premium standards, and it is wonderful to know the offer enhanced your experience.

Thank you as well for your understanding regarding the delivery timeframe over the New Year period. We are grateful for your patience and are glad to hear that the wait proved worthwhile.

We truly appreciate your continued support and look forward to serving you again very soon.

The Helpful Hemp Elf.

Rated 5 out of 5 stars

Hello hempelf and hempelf enthusiast's

Hello hempelf and hempelf enthusiast's, well what can I say, extremely impressed with hempelf I've used alot of different CBD companys over the last five years and will say hempelf is up there with the best of em! I think I've found another hemp company that'll be a regular vendor to use. As I've quoted on other CBD companys regarding genuine enriched CBD hemp products hempelf do this perfectly, very very professional. Thank you hempelf 👊👍🙏✌️ and see ya on the next one...

12 February 2026
Unprompted review
HempElf logo

Reply from HempElf

Hi Sonnie,

Thank you sincerely for taking the time to share such generous and considered feedback. We are truly delighted to hear how impressed you have been with your experience at Hemp Elf, particularly given your extensive experience with a variety of CBD companies over the past five years.

It is especially rewarding to learn that you regard our products as genuine, enriched, and professionally presented. We place great importance on maintaining high standards across our entire range, and your recognition of this commitment means a great deal to our team.

We are honoured that you consider Hemp Elf to be a regular choice moving forward, and we greatly value your trust and continued support. We look forward to serving you again very soon.

The Helpful Hemp Elf.

Rated 5 out of 5 stars

High Quality products and fast…

High Quality products and fast delivery. Best CBD concentrates of any other company I’ve bought from, great service.

12 February 2026
Unprompted review
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Reply from HempElf

Hi Miles,

Thank you very much for your generous five-star review. We are delighted to learn that you are pleased with the quality of our products and the efficiency of our delivery service. It is particularly rewarding to hear that you regard our CBD concentrates so highly in comparison to other companies you have used, as we take great care in sourcing and preparing products of the highest possible standard.

Your kind words about our service are sincerely appreciated and serve as wonderful encouragement for our team. We remain fully committed to providing premium-quality CBD products alongside a dependable and attentive customer experience.

We look forward to supporting you again in the future.

The Helpful Hemp Elf.

Rated 5 out of 5 stars

Look very gooood

9 February 2026
Unprompted review
HempElf logo

Reply from HempElf

Hi Rafal,

Thank you very much for taking the time to share your positive feedback. We are delighted to hear that you are pleased with your purchase and that it has met your expectations. Your satisfaction is extremely important to us, and we truly appreciate your kind words.

We look forward to continuing to support you and hope to be of service again in the future.

Kind regards,
The Helpful Hemp Elf

Rated 5 out of 5 stars

Best Cbd products

"I recently ordered some flower from HempElf and was seriously impressed with the quality. The buds were dense, perfectly cured, and the terpene profile was incredibly fresh and pungent.
The customer service was equally great—shipping was fast, and the packaging was discrete and professional. It’s clear they care about the quality of their products and the experience of their customers. Easily some of the best CBD products I've found online. Highly recommend!"

9 February 2026
Unprompted review
HempElf logo

Reply from HempElf

Hi Eddie,

Thank you very much for your detailed and thoughtful review. We are delighted to learn that you were impressed with the quality of our flower, from the density and curing of the buds to the freshness of the terpene profile. It is also most encouraging to hear that our customer service, shipping speed, and discreet, professional packaging met your expectations.

Your comments affirm our commitment to maintaining high standards across both our products and the overall customer experience. We sincerely appreciate your recommendation and your confidence in our brand.

We look forward to welcoming you back again soon and thank you for your continued support.

Kind regards,
The Helpful Hemp Elf

Rated 5 out of 5 stars

First time CBD enjoyer from Hemp Elf

Amazing customer service. Replies almost instantly and very helpful. Ordered a few samples from their website and arrived safe and sound to me in Scotland. As a first time CBD flower enjoyer I have to say that I am extremely satisfied with Hemp Elf's services. Amazing quality strains that helped with my anxiety. A full body calm with no head high which is just what I needed. Products purchased were Legendary OG Kush and Strawberry Kush. Will definitely be ordering more right away. :D

7 February 2026
Unprompted review
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Reply from HempElf

Hi Morbid,

Thank you very much for taking the time to share your kind feedback. We are truly pleased to hear that your first experience with CBD flower has been such a positive one, and that our Legendary OG Kush and Strawberry Kush strains met your expectations in both quality and effect.

It is most encouraging to know that our customer service and delivery to Scotland contributed to your satisfaction. We strive to ensure a seamless and supportive experience from beginning to end, and we are delighted this was reflected in your order.

We are most grateful for your support and look forward to serving you again very soon.

Warm regards,
The Helpful Hemp Elf.

Rated 5 out of 5 stars

HempElf is a brilliant company…

HempElf is a brilliant company supplying all of your CBD needs. Premium buds, great customer service, fast delivery and amazing prices!!!

Absolutely loving HempElf.com for my CBD needs!
Purchased the PM bundle which includes:
Gelato - sweet and fruity with a strong beautiful earthy smell. Smooth to smoke and to be honest I find it a cleaner high than THC. Really nice calming high!
Diesel - lovely big buds as seen in the image. Super nice aroma (Pungent and heavy on the gas). Consistently lovely and smooth to smoke. Great bag appeal; nice structure and easy to grind. Relaxing high also great for pain relief and anxiety.
Zkittles - one of my favourites from hempelf.com along with strawberry kush! The feeling of smoking this is utter calmness. I have anxiety and adhd and this is a brilliant wind down smoke on an evening.
Really fruity and pleasant flavour, sweet and packs a punch! Tastes very similar to THC version. Lovely buds and bag appeal - grinds up lovely. Such a nice mild high from this almost feel like I am smoking THC bit with out the negative groggy and heavy feeling!
All calming strains.
Customer service at hemp elf is top notch- great and fast communication.
Delivery speed to the UK is spot on - takes around 3-4
days from ordering to receive!
I paid £54 for the PM bundle and saved on buying separate strains. I'Il be reordering this plus my favourite strawberry kush!
Almost off the THC now thanks to HempElf!!!!
I only use Hampelf.con for CBD - premium products, unmatched taste, aroma and feeling!!!

8 February 2026
Unprompted review
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Reply from HempElf

Hi Phillipa,

Thank you most sincerely for your detailed and thoughtful review. We are delighted to hear that the PM Bundle, featuring Gelato, Diesel, and Zkittlez, has provided you with such a positive and calming experience. Your insightful descriptions of each strain’s flavour profile, aroma, and effects are truly appreciated and will certainly be valuable to others exploring similar options.

We are equally pleased to know that our service, delivery speed, and pricing met your expectations. It is especially encouraging to hear that our products are supporting your personal wellness journey, your trust in us means a great deal.

Your continued support and preference for HempElf.com are genuinely appreciated. We look forward to welcoming your next order, including the ever-popular Strawberry Kush.

Warm regards,
The Helpful Hemp Elf.

Rated 5 out of 5 stars

Excellent selection of CBD products- as…

Excellent selection of CBD products- as someone who has been on a journey to stop smoking this has really helped with calming me down. Very fast shipping and great deals. Will always purchase my products from Hemp Elf 👍🏾

8 February 2026
Unprompted review
HempElf logo

Reply from HempElf

Hi Whitney,

Thank you very much for your kind words and for sharing your experience. We are truly pleased to hear that our selection of CBD products has been a helpful companion on your journey, and that you have found both our shipping speed and offers to be satisfactory.

Your commitment to choosing Hemp Elf for your continued support means a great deal to us, and we are grateful for your trust.

Warm regards,
The Helpful Hemp Elf.

Rated 5 out of 5 stars

For quite some time ive been struggling…

For quite some time ive been struggling with my sleep pattern, a friend recomended i try hempelf as they have products that help with relaxing,energy and sleep, i have tried the sleep product and the cbd product really helped me with my sleep pattern, best thing is theres no il side affect no foggy head or anything you get when you take other sleeping aids, i would use this product again

3 February 2026
Unprompted review
HempElf logo

Reply from HempElf

Hi Ellen,

Thank you very much for sharing your experience. We are truly pleased to learn that our CBD and sleep products have made a positive difference to your sleep pattern. It is especially encouraging to hear that you found them effective without experiencing any unwanted side effects, such as grogginess, which can often accompany other sleep aids.

We sincerely appreciate your trust in your friend’s recommendation and your kind words about Hemp Elf. Your continued support means a great deal to us, and we look forward to assisting you further on your wellness journey.

Warm regards,
The Helpful Hemp Elf.

Rated 5 out of 5 stars

Bought strawberry kush from hempelf.com…

Bought strawberry kush from hempelf.com and got 28g for £70-80

Really good customer service, fast at Responding and quick delivery took around 3 days.

Really nice taste and mellow feel. Perfect to chill me out before bed.

3 February 2026
Unprompted review
HempElf logo

Reply from HempElf

Hi Alex,

Thank you for sharing your experience with the Strawberry Kush. We are delighted to hear that you found both the flavour and effects to your satisfaction, and that it offers you a calming moment before rest. It is equally encouraging to know our customer service and delivery met your expectations — we strive to maintain both speed and attentiveness at every stage.

We truly appreciate your support and look forward to serving you again soon.

Warm regards,
The Helpful Hemp Elf

Rated 5 out of 5 stars

Customer service

Had an issue with my order but the customer service team reached out to me and got the issue resolved in a timely manner thanks guys

28 January 2026
Unprompted review
HempElf logo

Reply from HempElf

Hi Richard,

Thank you for your thoughtful review. We are sorry to hear that there was an issue with your order, but we are very pleased our customer service team was able to resolve it promptly for you. Your patience and understanding are greatly appreciated, and we remain committed to ensuring every experience is a positive one.

Warm regards,
The Helpful Hemp Elf

Rated 5 out of 5 stars
HempElf logo

Reply from HempElf

Hi R,

Thank you for your kind words and for taking the time to leave a review. We are delighted to hear that you found our website to be well-designed and appreciated the range of products available. Your support is truly valued, and we look forward to welcoming you back soon.

Kind regards,
The Helpful Hemp Elf

Rated 5 out of 5 stars

Best in the UK for CBD products

Best in the UK for CBD products, Quality, Prices and Service. Would Recommend

21 January 2026
Unprompted review
HempElf logo

Reply from HempElf

Hi Jordan,

Thank you kindly for your wonderful feedback. We are truly honoured to be recognised for the quality of our CBD products, competitive pricing, and attentive service. Your recommendation is greatly appreciated and serves as a valued endorsement of our commitment to excellence.

We look forward to continuing to support your CBD needs.

Kind regards,
The Helpful Hemp Elf

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