Hermes Yachting Reviews 

the frame they tried to apply to us is the following: initially the rudder was repaired properly in the shipyard. Then it was damaged again at a corner, before we took the boat. They "repaired" it underwater with superglue, which did not resist, of course, it was an improper work / repair, and they gaved the boat to us like this. I did not check underwater when we took the boat, and then, when we saw it we did not have underwater equipment to take pictures. When returning, the diver blamed us for that corner of the rudder, although he knew very well the superglue he applied did not resist. In fact, they provided the boat to us WITHOUT a square centimeter of rudder, which was replaced by his superglue. I told them that (i) I did not even touch the boat and (ii) I will not support the superglue and/or an improvised "repair". Our entire crew could discover their behaviour, which is in fact a pattern described in their reviews: they prefere damaged boats to make heavy tips/bribes than a boat returned in perfect condition. Their focus is to squeeze the customers and repair the boats on the insurance money, instead of preserving the boats and not receive tips and bribes.

DO NOT HAVE ANY DEAL WITH HERMES YACHTING!!! You will be left without a deposit with 100% probability. I fully confirm Boris Chumakov's review. And we are preparing an appeal to the court. In their response to the review, Hermes yachting is lying. We didn’t sign the check out report because we disagreed with the list of findings but there was no right for us to object as they simply kicked us out of the office. They don't respond to the mentioned email address. We asked them for documents for repairs and did not receive any confirmation in respect to photos of damages or repairs.

DO NOT EVER HAVE ANY DEAL WITH Hermes Yachting!!!
AND THE MOST IMPORTANT DO NOT BOOK THE YACH FOR THE NEXT SEASON!
BASED ON THE BUSINESS MODEL THIS COMPANY IS THE POTENCIAL BANKRUPT COMPANY.
ALL POSITIVE COMMENTS THEY ARE WRITING BY THEMSELVES. PLS READ COMMENTS STARTING FROM THE MID 2022.
Now I will write what has happened with me.
We got the yacht “Salted Caramel” in Jul 2022. Despite the fact that the boat was produced in 2019 all my team got an impression that this particular boat was already 10 years old or more.

A lot of scratches and chips all over the boat. Unfortunately there were so many of them that there was absolutely no sense to fix them at the check in report as all of them were quite small. In the end however we had to pay for all of them.
As it turned out later, this yacht had serious damages in the past and was literally being put back together piece by piece. I have a video of huge cracks in the bilges which already require another round of repairs. All repairs from the past are of a very bad quality.

The most awful started upon our return and checking out the boat. When checking out the boat I pointed out that main Sail has damages as well as that the seams of the sail come apart from a slight impact on them. I have a video proving that. If you just hook the seam with your finger, it comes apart. The seams have come apart all over the surface of the sail. This is not the tenant's fault and the sails have critical wear and tear and need major overhaul.
In the end I have paid 450 EUR for sail repair:

Then the fun part started. Representative of the company discovered some water in the bilges and declared that this requires additional investigation and checks and based on that my deposit won’t be returned until all the checks are done. Results of this investigation and checks I was waiting for one month and as result I got an invoice with list of the works which were not required, there was no need in it. But for Hermes Yachting it was important to be creative and come up with works just enough for not returning my deposit:
SRV-000464 Drydock Services Lift in / out of the boat 700,00 EUR
SRV-000465 Other Works -Transfer the boat from / to Lavrio Port 200,00 ЕUR
SRV-000467 Electrical Works-Bow Thruster inspection 180,00 ЕUR
SRV-000465 Other Works pcs -Remove / Cleaning water from the bilges 300,00 EUR
SRV-000476 GRP Repairs -Repair crack at the bilge of jet thruster motorъ 250,00 EUR
SRV-000476 GRP Repairs pcs -Platform & stb side 250,00 EUR
SRV-000476 GRP Repairs -Inspection of the keel 100,00 EUR

In conclusion Hermes Yachting ended up adjusting the amount on the invoice to match the amount of the deposit. Allegedly having made the necessary checks.
When I have requested from Hermes Yachting documents proving and confirming that the works were really done as well as dates during which repairs were done and act of acceptance to and from repairs, Hermes Yachting stopped responding.

As result my deposit of 3,000 euros was fraudulently stolen!!! They have only provided an invoice from their company, nothing else.

On the day of handover, out of 7 yachts returning to port 6 had problems with boats.
Deposit was not returned to none of the customers of Hermes Yachting under different reasons. We had to wait for 5 hours in front of the office under the heat because we were not allowed to enter the office. They allowed to enter only one by one because with each of the customers they had a conflict situation. Each skipper spent approx. 2 hours at the Hermes Yachting office demanding deposit back but none of them got it back. Hermes Yachting just closed the doors of the office and left.

We are currently preparing a class action lawsuit against the company Hermes Yachting. Everyone who has been affected by this company pls get in touch with me via email chumboris979mail.ru

We rented a Yacht (sloop Dufour 46) from Hermes Yachting based at Cleopatra marina in Preveza during July 2022 for 6 days. Great boat in very good condition. Our skipper Andreas was exceptional. All in all we had a great experience.

We haf an amzing time on board the Hanse 508 drom Hermes. Alltogether a great experiance

I should have been in the crew of Michael Huerth and therefore refer to his rating of Hermes Yachting.
Sad experience for us but his will not prevent us from sailing Greece again.

Amazing experience.
Fully recommended.

Hermes Yachting team was really helpful and our trip couldn't be better. Greece is one of our favorite sailing destinations and we highly recommend!

UPDATE 2022-12-21
They are trying to shy away from the court letter and pretending not to be present at the webpage shared address - well, I trust German legislation will find a way to knock a little more intense at their door. Else, if HERMES keeps shying away the court will make a call anyway :) - I love German justice!:)
STAY AWAY from Hermes, they clearly have the potential to screw you!

Update 2022-11-15
After 2 years we are taking Hermes to Court - let’s see what they have to say as they refuse any reaction.
STAY AWAY from a charter with them!

Update 2022-04-01:
Payment reminder without feedback - next step will be via a lawyer.:)

Unfortunately it seems like my reviews magically disappear from trustpilot, therefore I took the freedom to post on GOOGLE / TRIPADVISOR / FACEBOOK as well to not have fellow sailors share our poor experience.

We had a very poor experience, starting with the booking process, taking advantage of our crew-voucher for a trip that was cancelled due to COVID and finally we received a very pressuring contract with no obligations for HERMES but the ask for more down payment (which can be withheld by them for no reason!).

ADD-ON:
Till today, 14th January, there is no response from HERMES (MR. Apostolis Tsarouchas) what will happen with our down payment - I count it lost!

As of today, 10th February, there is no feedback and we will take legal action. More to come.

Overall my intention is to prevent fellow sailors from this industry harmful experience with that company.

HOpe this review remains on Trustpilot and is not made redundant as the previous ones. :-)

Best regards,

Michael Huerth (skipper)

This was my second time to rent a yacht. Everything was very professional and quick. Excellent service.

I chartered Bavaria Cruiser 46 "Oceanos" in Sept 2021. The bow thruster did not work, the mainsail (torn in half) was repaired in such amateur way, that we could hardy sail on it, 4 out of 9 door locks did not work (we had to use silver tape to keep doors closed), stern bathing platform could not be lowered (so we could not have any swimming), radio broke down (so we could not ask for the assistance entering Lavrio in the wind of 7 B). What's more, emergency phone did not answer.
Sorry to say, but if you want to waste your holidays - use Hermes Yachting !

First time ever we rented a yacht and indeed we had an amazing time. We will definitely come back next year.

I'm really sorry but my opinion is that you have to avoid these people. The boat was really in a bad maintaince status. A lot of things where not working properly. We left the port for our 2 weeks holiday without anchor light, steam light and all the indicator (fuel and water) were not working. The day of the check-in we had to wait from 9 a.m. to 5 p.m to take the boat (don't worry they ask you anyway to come back a day before because the out will be on time at 9.p.m). The boat was dirty and the end they charged us a lot of money on the deposit for damages that we didn't. I was not so clever to check everything properly and did not report promptly all the issue, trusting in their professionality. I did a big mistake!!!

Everything was superb! from day one to day seven. shout out also to the great base staff!

WE had an excellent experience this year with the boat we charted fro Hermesyatching. Eyrything was perfect from the very beging up to the end of our vacation regarding the boat, the politness of their staff, the organised business, everything was ok We would like to recoment this charting business to everybody that would like to have a great experience in Greece

Excellent services during arrival & departure. Great Catamaran & Fabulous skipper!!!!
Everyone had an excellent time. Thank you all!

As requested, we were able to yearly check in at 10 a.m., the boat - a Hanse 508 - was in great condition! Hermes organized everything. Even the delivery of groceries ordered over the internet arrived on time at the pier, even though it's very busy on Saturdays. We're leaving at 3 p.m., what more could you ask for? The support from Hermes Yachting was very punctual and the annoying and time-consuming seals of the authorities were taught very quickly.
Competent reception and final delivery on return

One of the best charter companies in Greece, Maria and Tim they are always available to inform the best boat charter options with good and new fleet.

We sailed for one week in Cyclades and we had the most amazing time! Wonderful yacht & super team! Definitely we'll come back.

Easy check in procedure and clean yachts. What else do you need? And of course great weather :)