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Hertz - Boca Raton - North West 13th Street Reviews 

2
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TrustScore 3.5 out of 5

3.4

Car rental company
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Location

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181 Nw 13th St, 33432-1622 Boca Raton, Florida, US

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(561) 392-9082

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Company details

  1. Car rental company
  2. Car accessories shop

Written by the company

Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.

Contact info

  • 181 Nw 13th St, 33432-1622, Boca Raton, Florida, United States

  • (561) 392-9082

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3.4

Average

TrustScore 3.5 out of 5

2 reviews

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3.4

All reviews

(2)

5,688 reviews in the last 12 months

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Rated 1 out of 5 stars

You can’t trust them!

They didn’t have the vehicle I rented. They gave me a vehicle with 44000 miles, that smelled so bad that made my wife sick. So we had to drive all the way back to the airport and extra 80 miles round trip to exchange the car there. So we waisted half a day, cost of fuel, and energy, because they didn’t do their job of having the vehicle that was reserved many day prior. Very poor customer service. Their competitors do such a better job, and you can tell based on the numbers from each location in the area.

27 June 2026

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